LCS

When we have had concerns or questions they were addressed quickly and professionally. They take the time to listen to you and if we aren't able to get a hold of someone they call back in a timely manner. We would recommend this community to others, and have recommend this community to others. When we needed them they were there, they give us peace of mind and we are able to sleep at night.

There are some very good things about Clarendale. The location is great, it is walking distance to everything you might need. The administrative staff are top notch and go out of their way to please you. The facilities are beautiful, clean, and well kept. They have tons of variety on apartment size and layouts. They do have quite a bit of activities provided, but they are in between activities directors right now. They have transportation on demand as well which is a big plus. They do have storage you can rent as well as covered parking. I do think they could use some improvement on food and the food service. They could focus on the quality and variety of the meals as well as how they administer the meals. I think they need some more accommodating kitchen staff. We are extremely pleased with our decision and their responsiveness, I just think they need to work on the food and food service.

I have been a resident in a garden home for 8 years and recommend the community to anyone ready to enjoy their "later years". The best thing about living here is that you meet so many interesting residents, many of whom have settled in Birmingham to be with their children or other family member. They are happy to begin new friendships in the beautiful facility and the surroundings.

They had dark décor and the community could us an update. They had very nice staff, though it wasn't the right fit.

The friendliness of everyone really did stand out to us at first, the staff and residents were just very nice. Also, when we originally toured we got to see the apartment our loved one was going to be staying in, and it was brand new, nice and very clean.

Our family had an in person tour and Clarendale is a beautiful facility, they gave off a very good first impression.

We had an in person tour and it is a very nice community but it s very large. We thought for our friends situation a smaller community would be less overwhelming and easier to adjust.

The staff have been available when I've called them. There could be an improvement with the food. But the facility is pretty clean. There's a lot of activities going on. And they provide a shuttle back and forth to doctor appointments, which has helped me out a lot. You can get your hair cut at the facility, which is nice. They clean the apartments and do laundry for the residents. They also provide necklaces with an emergency call button for the residents to wear. It's expensive, and compared to other places they're a bit higher. But it has been very helpful, and we've been satisfied with them.

This community was just not homey, and did not give that warm feeling that we were looking for for our loved one. The tour people were very accommodating on the tour the community just did not fit our needs.

Mom is shifting from independent living to assisted living and I think when I was first interviewing, I was mistaken on some things. The staff has been just wonderful, they are really meeting mom and getting to know her and what her needs are. The food is truly wonderful and she really enjoys the meals. I would recommend independent living if you are truly independent, but I am not sure on the assisted living portion of the facility just yet.

We chose Freedom Village because they have continued care here, independent living, assisted living, skilled nursing, rehab, memory care, hospice. This is great because you do not have to move your loved one if they need more care. My dad decided he did not like the location of his room and they let him move rooms and they helped set up his new room for him which was helpful. The administrative is not good with communication and is slow to respond to messages I have left. Overall, I would recommend to others looking.

They need more places for residents to be able to enjoy the outside. I would recommend this community to others based on my experience. The food is good and they do have lots of activities available.

My husband lives in their memory care. The facility is beautiful. The caregivers work hard to give the best care. We are impressed with all the activities they have for the community.

FP looked very nice. There were only a few drawbacks. One was the fact that there are only 2 room styles for assisted living. The other, was that was no balcony but this is cancelled because they are building a garden area. My mom liked this best because of the point system for the meals. She said she'd eat her own meals and can save up her points then treat her guests to lunch another time.

Our experience has been with the assisted living side of the community. It is a good option for someone who is in need of additional help, but still would like to socialize. The staff are fairly responsive with any questions or concerns we may have about our loved one.

I think the facility itself is very nice. The rooms are nice, and the food is great. I think the disappointment that my loved one is feeling right now is that there aren't a lot of activities for more active people like her. The other more active residents have cars and get out and about, and she feels stuck with people who are less mobile. For instance, we were told the bus took a trip three times a week. And it actually only goes out once every 7-10 days, which makes it hard for her to get out. We were also told there was a bar, and they don't even have a liquor license. So I feel were a little misled from that standpoint. I think he location and the facility are nice, but there's not enough for her to do where she can really love it there.

Just booked a unit in independent living for my 93 year old mother. Everyone at The Village has been so accommodating and friendly. [Name removed] has been a jewel with getting us settled as well as [name removed] at the front desk. The location and the facility are wonderful. My mother has already been welcomed by so many warm and friendly tenants.

Due to the holiday, I did not visit this facility, but would like to in the future when I visit the Chicago area again.

Our family was able to have an in person tour, and there were still some restrictions and guidelines we had to follow. However we were able to see various apartments and they were nice.

We went with The Delaney because of the medical staff and attention that we knew that she would get. The on site staff members here pay very close attention to mom which has been amazing. The food looks good and it seems that they have some great selections on the menu. The architectural design is great, my mom is not bumping into things and things like that so we are pleased with that aspect of it. I would recommend to others looking.