LCS

Overall, my parents are happy here for the most part. However, they've been here for less than a year and rent has been raised twice. I'm really disappointed about not only two increases, but also about how much we are paying now versus when they first moved in. They do complain about the food often and are also very upset about the rent increases. I'm hoping they don't raise it again in the near future, if so, I'm not sure my parents will want to stay. It's frustrating, for sure.

Our family had an in person tour and it was a nice experience but they were under construction so the dining and social area was closed off. The apartments were very out of date, but we were able to see a few sample apartments that were finished and they were nice. They do have local transportation and doctors on sight which is nice.

We had a very nice time on the tour at The Arlington of Naples. Very clean and welcoming facility. Lots of nice options.

The activities have been very good. The food generally good but service not so good. I did not like emergency call button around the neck is used as a call button with very slow response time. I thought it should've for emergency with rapid response. Very friendly aides.

I believe it is a great community.

The dining servers know answers to all our questions.. we are new to community and they make us feel at home we made the right choice. And the ice cream is the best when served with their smiling faces

Our dining team has worked hard to make sure we have wonderful food. Appreciate their efforts. Food has been amazing. They surprised us when I had my birthday celebration with my own personal cake.

I enjoy this community. I am glad here. Everyone has been very nice, food is good.

I enjoy the variety of menu choices. The soups are great and always served hot. The servers are friendly and help with selections. Advance meals listing for the week is good as you know ahead of time.

Eggs cooked to order, bacon just the way I like it. Always have fresh fruit. And hot fresh coffee.

Breakfast has been very good, french toast with strawberries is very good. Lunch in the Bistro is very tasty, fresh made soups and panini"s. Dinner we love the 3 choice's of the entrees. Servers are wonderful

Our dining experience has been amazing. Everything fresh and hot. New Director and Executive Chef are making a big impact

It's a good community, which is very warm and welcomin. They pay attention to each resident individually.

The transition going from living independently to assisted living went pretty well, I think primarily because of the people they have at The Delaney. They seem to be responsive to the individual's needs when they come. The nursing lead has been excellent in making sure that my loved one receives the care that he needs. My loved one always complains about food, and he has not complained about the food at all here, which is huge. The facility is pretty nice and appropriate for the population that's there. I can tell from the independent living side, they have a nice common area and activities to do, and those are available to the assisted living side as well. Sometimes communication between caregivers at shift changes can have gaps, but I understand the challenges involved with that.

For the price, this community is the best I found in the area. The staff are wonderful to work with, and they care quick to respond to the family's questions and concerns about our loved one. There was one time that I wasn't able to get a hold of my loved one and a staff member was able to check on my loved one, and called me back within a half hour of my initial call.

Considering my loved one's situation, the community did the best they could. I would recommend you look at the community and memory care unit to see if it would the right choice for your loved one. The staff communication with the family was good. They tried their best in keeping me updated on my loved one.

We had a rough start but fantastic finish to our experience. Would be nice to have more meal options, but they did make requests for him such as when he requested a hot dog and they made it. They should not accept patients with a catheter as he was being discharged from a rehab facility. Which is where we had issues with the rough start, they had issues with the catheter and noticed that something was not correct. He ended up having an UTI, so after this they were very conscious of his behavior and being very attentive going forward after this was pointed out. Very grateful for them after this experience. The staff has been fantastic, very caring, very attentive and just wonderful. The location is wonderful as the hospital is right by the facility.

I was not as impressed with The Avalon of Lewis Center when we toured with them. The guy who was showing us around was great and I would give him high marks, but the facility itself felt more institutional and not as homey as we were wanting. I also noticed there were lots of crumbs and things on the ground and the staff were all just standing around talking to each other, so they did not pay as much attention to the cleanliness here.

The staff there have really tried to be in-tune with our loved one, she can be difficult at times but everything is going very well there. They always have a ton of different things going on, and the staff are very encouraging to get our loved one involved even when she is feeling hesitant. They are very good about bringing families in on activities to keep everyone engaged with one another. They even have off sight activities, one time they took them to a fish fry. The reason we gave it 4 stars overall is we had a few issues with the billing and medication set up but that is just a hurtle you have to go through and they did a good job working with us on that. It has been a really good experience so far

My father stayed here, and they did very well with him. The staff was good but the distance was just too far.