Koelsch Senior Communities

This community was very lovely very bright and nicely decorated. The staff seemed to be nice and very helpful and informed about the community. The price was a little out of our budget but they had made a follow-up phone call with me and was willing to negotiate the price but by that time I had already settled on another community.

The was all nice and I would keep them in mind if anything changes. I was just feeling the Memory Area was more confined and away from everyone. Some of the residents were just sitting around and I didn't see much involvement or activities. The person I toured with was knowledgeable and nice.

My loved one was recently in this community for a short respite stay and I have no complaints of how things went for her. The staff where always so helpful and I was comfortable with the care they had provided to her. She had no complaints about the meals and enjoyed participating in some of the activities from time to time. Overall we where very happy with her stay and thought they did everything they had promised us.

My mom is struggling with being here she feels that she would be better at home taking care of herself and my dad. My feeling is they are both in the perfect place they are getting what they need. Dad has taken a fall and is in the hospital but what is good is that where this property is located it is only a few blocks from the hospital so I don't have to worry about mom driving a distance. When dad was there he was enjoying the food and gaining weight back. The staff is good here but I was extremely upset that when my dad fell and it was quite obvious my mother was shaken up that someone didn't offer to arrange transportation to the hospital they let her drive herself.

I am doing great in Madison House and I love it here.

Cascade Inn was very nice but just too large for my mom. Even though it is a single story building the layout was too spread out. However, the inside appeared clean and nicely decorated. It was very bright and upbeat feel. The staff was friendly and helpful. We did have a meal here and the food was very good. In comparison to pricing, they were falling within the same range as to other places we had toured.

From what I understood it was a very nice community and in general the experience went good. There were a little frustrating moments with the care that was needed and some meal delivery. The staff were aware of our family's wants and needs and did a good job.

Everything is working in the right direction for my mother since her move to this community. We are pleased with all they have done for us. She seems to be doing well, and I'am satisfied with her move to this community overall.

My mom is doing as well as can be expected due to her illness. She has settled in and is as comfortable as she can get. The care she is receiving from the staff is amazing she is being well taken care of I have no worries about that. She seems to like the food. The staff is amazing and there is a good line of communication between both myself and the staff. They keep the community very clean and the rooms seem to be very clean. I feel extremely lucky that I found such a good place to have the mom in.

The staff care for my mom pretty well. They are keeping her active and hydrated. This is a new community so it is very nice. They do still seem to be working out some of the kinks with communication between staff members. The activities person is very upbeat and knows everyone by name. Her room is nice and it shares a bathroom with the neighbor. They have doctors that come in and there are seven residents for each caregiver.

It was horrible, you could smell pee. It was strong. They are suppose to take care of the people who may not remember to use the restroom. My dad said no way when he smelled the community. Other than that, the presentation and knowledge of the facility from the staff was good. The smell just gave us a bad experience.

We had a good tour and my dad liked this community. It was very nice and beautiful. However they could not accommodate my parents in one room because my mom needed memory care.

From what I saw they community did fine for the short time he stated there. They gave him good care from what I saw. They did best they could for him.

From what I know my loved one is doing well with her move to this community. It is a nice community, and we are pleased with her move here. It is a nice facility for her, and her needs. We know she is safe, and in receiving good care. They staff is very good, and taking good care of her. Everything is working out well.

Amber Creek Inn was our second choice, I was very impressed with [Removed]. It was obvious that she cares about the residents. Everyone there was very active and I loved the decor, it works very well. The thing that stopped us was that they have all of the stages of Alzheimer together. We wanted my mother to be around her same level of care.

My husband has been at Creekside Inn for almost a year. I must say the staff are always friendly, cheerful and willing to address any questions. The facility is beautiful and generally clean. The rooms are large and clean with nice windows for light. I have lunch there at times and the food is always delicious, good variety and large portions. If something is not liked, I've seen staff fix what the resident requests. Creekside is a large facility so there's lots of area to walk around or sit comfortably when out of the room. One the nicest features is the outdoor atrium area. Weather permitting the doors are open and residents can go outside for fresh air at any time. I haven't seen this in any other facility. It's also a great place to sit with a loved one and visit. Creekside has lots of activities out there in the summer from BBQ's, to ice cream socials for residents and families. The staff try really hard but with so many residents in a large facility it's not easy to manage them 100% of the time. My husband has had several altercations with other residents but nothing the staff cannot defuse quickly. I always get a pleasant phone call for anything that happens involving my husband. The only cons I might mention is a lot of staff turn-over recently, so I miss those who have left and was so good with my husband. Also, the inability of staff to keep the residents personal belongings in the right room. My husband has never been able to keep a pair of glasses there but staff will search for his things anytime I ask. I do recommend Creekside Inn because no place is perfect but Creekside at least tries!

My friend is doing great! The staff has been very nice and the facility is very clean. My friend does not like to get out and participate in activities too much, but there are options available to him. My friend is meeting many new people and he is very comfortable at Spring Creek.

I like Creekside Inn. I believe my "STAR" rating is fair and accurate and has taken into consideration the depth and breadth of my mother's experience there. The staff there is friendly, competent and responsive. The residence is clean and tidy, but not immaculate. The floors, window and walls are always clean and all the facilities fixtures and displays are in good repair. I believe the best description is that it looks lived in, which to some may not be a complement. So let me explain. When I go there and observe staff walking the halls and interacting with residents, helping them, redirecting them from a dangerous activity or consoling them in a time of crisis, I do not care if, perhaps, there is some dust on some of the displays or a picture is crooked or if there is someone's slipper sitting in an odd place. I am grateful, instead, for the many times that I walk into the residence and have found a caretaker checking my mother's blood pressure or asking her why she was not at breakfast or asking her if she needs anything or they greet me by name in foyer and tell that mother is not feeling well today. That I care about and appreciate. The staff at Creekside assisted my mother and our family during a time of crisis with compassionate counsel and immediate response to our inquiries requests. And they make my mother's issues disappear with minimal follow through on my part. For that and many things I will be forever grateful.

This is a wonderful community, and my wife is doing very well with her move to this community. She is safe, and receiving great care. The staff is wonderful, they have been attentive, and helpful. The activities director is amazing, she is very upbeat. She is great at what she does. This a brand new community so everything is very well maintained. She is eating well, and has even put on some weight. I like the fact that the whole building is memory care. I'am paying less than the other community she was at. This is a wonderful, secure community, and I would highly recommend it.

We like the care at this community for my mom. The community is clean and the staff are very caring. The menu of the meals are appealing. The staff need to communicate more with each other. They have alot of activities that are available. I would suggest that other families tour this community for the care of a loved one one.