Koelsch Senior Communities

They do not want you to ever call and ask any questions, if you do call and ask questions they will red line your name. They have never allowed us inside the facility, I have only been up to the front door. Overall I would not recommend to others looking.

We chose The Hampton and Ashley Inn because of the value of the money. It was nice and clean and it just gave us a good feeling. The administrative staff were great and accommodating especially with me living out of town. The spaces we were able to see were nice, but we were not allowed in due to covid. I really felt like the knew who my dad was and took the time to get to know him. They had tons of activities for residents to participate in. I would absolutely recommend to others looking.

[name removed] gave my father and me a very informative tour of Copper Creek Inn. She also came out to my parents home to do an evaluation of my mother's condition the same day. The facility was very nice, staff was friendly and residents seemed to be well taken care of.

My father had to go into memory care here during the Covid pandemic. I never saw the inside of the building so I can't comment on cleanliness or meals or care but my father stayed healthy and clean while there. Activities were limited to indoors but it seems the staff made an effort to keep the residents entertained and engaged. Staff were friendly and helpful and they did what they could to make phone calls and window visits possible.

We chose Meadowbrook Memory Care because she was in rehab and was needing a 2 person assist and this facility offers that as well as memory care. The room sizes here are good but they aren't in their room a lot so they do not need a lot of space. The staff members here are all friendly especially the administrative staff. I would absolutely recommend to others looking.

Our friend does not like the breakfast meals they serve, but that is because of the covid restrictions. He does not really engage in the activities they offer so we are not sure if they are bringing them back or if those are still limited. However he does say the staff members are very friendly.

I have worked with this community for over 2 years and I've seen major improvements on staffing and consistency in office staff and Executive staff. Memory Care can be extremely hard to manage on-going, but you can see this community maturing and learning from challenging situations to make it the community it is today.

They kept everybody safe during the pandemic which was very important.

I think the staff have been very compassionate and concerned about my parents and their well being. They have been great with communication and we have been pleased with that. I would recommend to others looking.

We chose Meadowbrook Memory care mostly because of the location and it was by far the best out of the ones that we visited. The staff members here were excellent. Overall, we had a short but good experience here and would recommend.

The tour with [name removed] was great. Even though it was virtual, we still felt like we had a great experience. We liked the fact that there was a selection for dining, from a small and more intimate/quiet environment as well as the standard dining area. They also had storage areas for residents. We ended up selecting a different environment, mostly due to the size of the rooms, and the price.

They are very nice.

A little to steep for our budget with no pay down to Medicaid. Would prefer to not go to Longview if we don't have to.

Fresno, CA has been a constant hotbed for COVID-19 in 2020 & on. Cedarbrook has worked hard to keep residents healthy, sane & happy during their long stay-in-place marathon, keeping families informed and enabling visits as the law & safety allowed. My Dad moved in at the beginning of summer 2020 & we were very concerned. He has done well & I thank all of the staff for their hard work during this difficult & scary time!! ??????????

The virtual tour was fairly complete and comprehensive. Hampton seems inviting and cozy, and there is attention to detail concerning safety and the individuality of its residents. I have contacted Lacee for a few more specifics.

I thought that Cedarbrook was a nice environment and it is a very secure facility. I did also like that it is all strictly memory care residents, so the staff members were dedicated more to those individuals.

We chose this facility because I thought it was a bit more quaint, it did not smell when I walked in here, and they led me to believe they were geared more towards veterans. I did think they would have more veteran activities but I did not really see that. Their head nurse here, she is amazing and is available after hours if we needed anything. They were also very helpful with setting me up with the hospice services. They were just really good to my dad. I would recommend to others looking.

Making decisions on care for your elderly love one can be difficult however working with the front office staff and especially the Director of Community Relations at Arbor Hills our family experience continues to be great! Immediately you get a sense of caring from all of your interactions with everyone. There are a lot of moving parts to the process however you are supported based on your circumstances. It feels like family. Transition is never easy, and to be honest, will not be perfect. That is where the front office do an amazing job of above and beyond. I felt a sense of connection and I think you would too. Give them a call, the campus is beautiful and the building interior feels like “home”! In a short time I can say I’m glad my love one transitioned to Arbor Hills.

I found them to be very satisfactory. They have a really challenging job. They have managed keep to keep the residents safe during the corona visits. The nursing staff are very good, the other staff are little move variable. The staff do really well at a very tough job.

I only had my step dad at the Hamptons for about two months as he passed away after a brief illness. During the time he was there I was very impressed with the compassionate care he received. It is a very clean and pleasing environment