Knollwood Pointe Memory Care LLC

I've been happier here than I ever was at Asher Point! I have the ability to cook again. I know that some people aren't able to do that anymore but I can and love doing it. Also they have a gym which I use at least 3 times a week. I've only been here 6 weeks and I have already lost 14 pounds. They advertise that they have a gym at Asher Point and they do. The problem is NOTHING works in it. I complained and complained about it and nothing ever happened for 2 years!! I really wish I had of found Gordon Oaks sooner!

All personnel are helpful and respond to problems suggestion's and ideas quickly they have social every mon thru fri they just added a exercise room for everyone's daily use and have training class once a week

We love the place [name removed] enjoys being there and he loves the workers and thanks for your help. I would rate them all 5 rating. I like everything about the community there is nothing bad about it. Yes , I would recommend anyone that needs a place

I have been very pleased with Knollwood Pointe. They take good care of my mom there.

We are very pleased with Gordon Oaks! The staff is wonderful. Almost everyone working there has been there for a long time and loves their job and is very good with the seniors. The nurse in charge has been there for years. And has a great reputation among nurses I know that do not work at Gordon oaks. {name removed] is her name Highly recommended

I would definitely recommend Knollwood Pointe to others. I like the fact that it is so small that you can get to know everyone easier. My loved one has been very complimentary of the staff. They have all been very friendly and caring. She also enjoys the meals. I've been a little lost on some of the policies and procedures when some issues have come up, but I think that was more about me not doing my homework. So far, my loved one been very happy at Knollwood Pointe. As for the value for cost, we were surprised that after only a few months the rent has already increased by $[removed].

To my knowledge I'm the only family member that visits my mother. I regret that I wasn't informed when she came down with Covid as I am co- Guardian and the only family visitor she has. Yes, I would recommend this community to others. It's a nice facility and close by for me .

Gordon Oaks was a little shabby. They were prepared, helpful, and informative.

It's pretty good. They have plenty of activities. We picked this community, because of word of mouth, and other people had loved ones there. The cleanliness needs to improve.

We were very pleased with our short experience at Knollwood Pointe, when we came to tour she knew right away this is where she wanted to come. Unfortunately my mother has bad luck and hasn't been able to spend much time here. The staff is wonderful, [name removed] especially is just as sweet as she can be. My mother loved it here and we are sad she could not spend more time with them. We would absolutely recommend the facility to other families.

We toured Knollwood Pointe and really liked the facility, but the price would have increased and it would have been too expensive.

We have been very happy with our experience at Knollwood Pointe. We chose this facility because of the staff members and the director was very nice and knowledgeable of what was going on. The room sizes here are pretty large, the one she has is good size for her and fits all her needs. I would recommend them to others looking.

My mother came to Knollwood Pointe over a year ago and we are very pleased with her new "home" where it's about the people and really caring for one another. The facility is the right size for residents to each feel they get individual care and attention and the residents and staff have become more like a family to one another. My mother has special diet needs and they have been super to accommodate those needs. The dietitian has become one of mom's angels there who goes over and above to make my mom feel loved and special. When mom recently had some irritation to her gums and difficulty chewing, she immediately made sure her food was cut up or soft. And the dietitian cares for everyone with that degree of care. My mother is a great example of what they have done to accommodate not just her physical needs but her emotional and social ones as well. Sometimes those are the most important! And so many of the staff there do so much more than their job description; my mom genuinely feels loved there! My 93 year old mother is stronger, happier, more socially involved, and mentally stimulated than when she first came here a year ago. And my extended family all love and use the new GrandGrams to send my mother messages and pictures. My mother doesn't use a computer or smart phone and otherwise would miss those connections with her family. She loves getting her Grams delivered to her door and shows them to everybody! And I love that I can send my mother pictures and share what's going on when we travel. And I'm so thankful to be able to travel and have peace of mind that my mom is being loved, is active, and cared for while I'm gone. There is no other place in Mobile where I would want my mom!

The staff is professional and very kind. Food is great and activities are nice. Mama loves her apartment. It is a community that makes my mother feel like she’s at home. We love Knollwood Pointe.

We started living here on Feb 11. My health wasn’t the best, since we have been here, my weight has increased, I feel much better, and the staff is wonderful. Most important the facility is very clean.

“I’m very happy here. I love the place and the people. Everyone is so nice and it feels like family. I tell all my friends how happy I am to live here. I sleep much better, have no worries about my house and health. I’m very pleased and content. I moved here from GA and I love mobile. I think it’s wonderful to have a nurse here 24/7.”

This is a great community! The staff is very friendly and seems to take a genuine interest in the residents and their care. They are great about communication with the family. They do offer a variety of activities, which is nice. They provide housekeeping daily and do a good job. The food is good. The facility itself is also very clean. We are very happy with our choice. I would recommend them to friends and family.

We had a great tour with Knollwood Pointe. The only reason we did not choose this facility was because it was smaller. The rooms were a good size

We chose Gordon Oaks because of the overall feel of the facility. The staff are very friendly and the layout of the facility is great. I do think they could improve on communication to families. We have had a good experience and would recommend to others looking.

These people are excellent. Very caring and helpful.