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9.0
Review Score
3700 Payload Pass, Austin, TX 78704
The location was ideal for us. The decor and cleanliness of the facility was what I felt my mom would have selected. I feel that it would have been nice to have a checklist for move-in for memory care. i.e....
SoCo Village Is Not “Your Grandma’s Retirement Home”Just like our forward-thinking city, we work harder than anyone to create a warm, welcoming and upbeat place for seniors and families to stay, visit, and have a good time.Always look fantastic with dressing, bathing, and grooming assistance....
350 Philomena Dr, Kyle, TX 78640
My loved one was previously a resident at The Philomena and the experience was mostly great. Aside from the food, which was okay. The value for cost was good, though I don't really know what is out there to...
Introducing, The Philomena Assisted Living and Memory Care, where gracious living and classic comfort join together to offer our residents the finest in accommodations and senior living care. We invite you to enjoy casual, easy living with a distinctive touch and flair. With concierge-style...
1120 Cabelas Dr, Buda, TX 78610
My mom is very engaged in the community and has been happy. We picked this community, based on my mom's needs, it checked the boxes. I would recommend to others.
Discover a vibrant community full of love, friendship, and Texas Hill Country hospitality at Buda Oaks Assisted Living and Memory Care. Our beautifully-appointed, pet-friendly apartments are set in an atmosphere of small-town charm that offers plenty of inviting gathering spaces and exciting...
Review Score
75 reviewsOut of 10
5 star
58%
4 star
29%
3 star
7%
2 star
4%
1 star
4%
A Place for Mom has scored Journeyman Construction with 9 out of 10 using our proprietary review score based on 49 reviews in the last 2 years. Over all time, Journeyman Construction has 75 reviews with an average "overall experience" of 4.3 out of 5.
They are very caring and take care of the patients pretty well at this community. They have activities like arts and crafts and bingo, and games to keep the residents busy. They also have get togethers and dances.
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SoCo Village in Austin, TX
4.0
(20 reviews)
The meals are good but due to the turnover rate the dining service is a little slow. The appearance of the community it outstanding, it is fairly new so the cleanliness really stood out to us on our tour. The friendliness of the PR lady was really good. The staff even given the current circumstances have been really good.
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The Philomena in Kyle, TX
4.5
(15 reviews)
Very clean small and close knit community in turn makes it easier to be manage and more personal with individuals and staff. Very bright, welcoming and pleasant environment.
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The Philomena in Kyle, TX
4.5
(15 reviews)
SoCo Village is a beautiful brand new facility, it has such a bright and happy atmosphere. The staff members have been great and so have the care services. When we first moved our loved one in, we got to see her meal and it look delicious. It was a well executive and elevated sandwich, salad and soup. Our loved one has put on some healthy weight, and they have ice cream for her every night. Given the current circumstances the activities are still limited but our loved one gets extremely excited to do the puzzles and things of that nature. She seems much more engaged then before moving in, her eyes are lit up and she is overall healthier. They were very helpful with the whole transition process. However, the finance side of things have been a little disorganized and some of the staff members don't see as well versed on how to run a facility, but that could be due to the pandemic and being a new facility.
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SoCo Village in Austin, TX
4.0
(20 reviews)
They are low key racist. They always treated my wife differently than other guests. Asked questions from her that they did not ask white visitors. The staff is not problem solving for residents and the communication of any needs of residents have is poor. They sent my mother to ER for nose bleeds on several occasions and it took me noticing there was no water to humidify the oxygen machine.
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Buda Oaks in Buda, TX
4.4
(40 reviews)
Beautiful place. New everything. Tastefully decorated. They put on a good show for the tour. Weekly housekeeping ( except holidays, except they don't put clothes away, except they try to not remake the bed, except that they rush in and out and it's a half [removed] job). Activity calendar with tons of options except they don't mention that many are cancelled because activity director is chronically missing....or that a staff member just walks in, turns on a YouTube video and leaves. Lovely menu....except that they're always running late. Except that food is sometimes served cold. Except that food is often overcooked and difficult to chew. Oh and the last head chef just walked out with no notice. Yes they administer meds but med techs are always quitting and the agency people don't know the residents. Meds are frequently late or waaaay too early. Staff doesn't always reorder meds in a timely manner and sometimes residents go without life savings meds for days.
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SoCo Village in Austin, TX
4.0
(20 reviews)
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Buda Oaks in Buda, TX
4.4
(40 reviews)
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Buda Oaks in Buda, TX
4.4
(40 reviews)
They do have a lot of turnover in admin staff, it has lead to a poor relationship with the director. They have had 3 activity directors in a matter of 4 months. We had problems with the lease agreement amount of money due for any promotion that they had, so make sure you have it in writing because at signing there were issues. This is all due to lack of communication. I would recommend the facility and program to others looking.
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Buda Oaks in Buda, TX
4.4
(40 reviews)
We toured with SoCo Village and none of the employees even acknowledged my dad or me. It was also very dirty. We did not see any residents in the common areas. Those were the main reasons we did not choose this facility.
SoCo Village in Austin, TX
4.0
(20 reviews)
Some of the staff was helpful and some were not. My loved one had no complaints about the food. There were a lot of incidents, in which my loved one needed help ( pushed button several times) no one came to help, finally came and still did not help loved one. My loved one is now in long term care and did not have a good experience.
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Buda Oaks in Buda, TX
4.4
(40 reviews)
I wouldn't recommend the community. The staff seem inexperienced in a new community. The staff to resident ratio is good. However, for 10 residents there would be 1 staff member. There were times that I would see the chef watching over the residents and not a nurse or CNA. The communication with the staff was not happening with the family about concerns over my loved one.
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SoCo Village in Austin, TX
4.0
(20 reviews)
My family needed to unfortunately get my dad in a nursing home because of a series of falls and his advancing Parkinson’s. We did our due diligence and visited 4 homes with the Philomena checking all the boxes, close to our house, new facility, seemed like a caring environment. We were very wrong. The level of care was not only poor, at times, it was non-existent. Small things like my dads clothes missing, not being dressed right or wearing others clothes. To larger issues like breaking equipment (bed and wheelchair) to as bad as not help feed him meals and missing administering essential medication to him. The staff was just as bad, [name removed], head of nursing, was not helpful, did not know the first thing about care and after numerous corrective meetings still did not correct level of care. A warning for all people looking into this facility. Do not subject your loved ones to neglect. It got so bad for us we needed to bring my dad home and set up our house for in home care.
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The Philomena in Kyle, TX
4.5
(15 reviews)
Be aware of pretty packages; sometimes their contents aren't what you expect. Buda Oaks is a beautiful facility, but nothing is as it seems. Dealing with management was a nightmare, and the care given my mother was minimal, at best. If micromanaging every aspect of your loved one's care is how you want to spend your time, then, by all means, choose BO. However, if you require real care for your loved one, there is another assisted living facility in town that is exceptional, [community name removed].
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Buda Oaks in Buda, TX
4.4
(40 reviews)
In the limited interaction I've had with the staff, they've been nice. But they just don't have enough people. There's one caregiver and two med techs to care for all the residents, about 22 in total plus some of their spouses. The one caregiver has been good, but honestly very few care services have been available to my loved one due to staff shortages. They went on an on about how great the food is, but it's jut not very healthy. You can tell their food budget is low. We've had problems with laundry getting done, and they are especially low staffed on the weekends. It's also located in a bad neighborhood. The rooms are very small, but that's typical at most places. They were willing to work with us on the cost, which was one good thing. They've also been able to take accountability when any issues have arisen. It's not a horrible, terrible place where people are mistreated. They just don't have enough staff. But they've been very willing to try to listen, even if they couldn't do much about our concerns.
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1.5
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SoCo Village in Austin, TX
4.0
(20 reviews)
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