Heritage Senior Living, LLC.

I've lived here 2 years now and the staff is very nice and makes the residents feel comfortable. The residents are friendly and there are a variety of activities offered.

The staff is outstanding. The residents here are very welcoming. Variety of activities to choose from. Variety of holiday decorations are great and homey. People have so much talent in the building!

We have adjusted to living at Crossroads after being here six months. My husband did have to get a scooter to get around better. He also did PT here right at our apartment. We have found a new Doctor, Dentist and Eye Doctor here. A new pharmacy and local grocery store. We still drive and attend church on Sunday’s. We have visited our two daughters and they have visited here. We enjoy living here.

Keystone Villa is perfect for me! It’s close to my one son so he can visit often. I love the people here. I have made many friends here with other residents. Staff are all exceptional and always friendly. I love all the activities. The exercise program through Fox Therapy stronger living has made me much stronger and given me better balance. The service and the meals are wonderful! I feel very lucky to be here at Keystone Villa! I feel very safe here, there is always someone here to help if you need it 24/7. The building and facility always looks outstanding, clean and welcoming. I love that the cleaning, laundry and cooking is all done for me! I am very, very happy here!

It's been about a month since we placed my mom at Birches. With the help of A Place for Mom, we toured two Memory Care only facilities and two with a Memory Care wing. Birches stood out for several reasons: The rooms are generous w/an attached bathroom, the living areas outside the bedrooms are spacious, and there are activities into the evening. We were also impressed by the staff presence at our tour - the sales rep, facility director, Memory Care Lead, and Activity Lead. They took the time to get to know our situation and answer our questions. One thing that caught our attention was the fact the Director had a personal experience related to poor care at a facility where her family member once lived. You could tell her promise that her staff would watch out for our mother and treat her like family was more than a line - it was a promise. So far, the transition has gone well. There have been a few hiccups, but the staff has made corrections right away.

Excellent facility for anyone partially independent. My sister is a widow and lived out of state, so I contacted a senior advisor and he suggested the Crossroads of BonAir as she could care for self, but forgot to eat! Since the day she moved in she has had fantastic services provided by the facility! Everyone is professional, cordial, and helpful, including all the residents and staff! She gets two- three meals a day which the resident can choose from a menu similar to a restaurant. Should my sister’s health decline they have assisted living and memory care available! My brother states he’s envious of her and should he begin to have issues he’d like to move there as well! Very positive experience thus far and monthly rent was within her monthly income! We are still in process of getting involved in daily activities!! The apartment my sister is in is spacious enough for one and she is decorating with things she wants and they provide weekly house cleaning! Nothing negative to say!!!

After six weeks living at CABA, I am very content and well settled-in. The residents are very friendly and call me by my name. The staff is excellent! I live in an independent floor, so I can’t rate the nurses. The food served in the dining room is good; much better than two other assisted living homes where I have lived.. There are many activities offered for a variety of interests. Overall, I really like living here and would recommend Crossings at Bon Air to my friends.

[name removed] is a very wonderful and helpful manager. She provides me an opportunity to tour the facility and answers many of my questions. The cleanliness of the facility is what caught my attention.

As with most people looking for a comfortable and safe place for their parents, I was apprehensive in my search. My wife, who is in the medical field, asked around and Chancellor's Village came highly recommended... multiple times. I asked several firefighter friends of mine and they also endorsed Chancellor's Village. I filled out the online form and the director of sales and marketing called me soon after. After hearing a little about my parents and their situation, she said that they would be a great fit and we set up a tour for the following morning. I was warmly greeted and immediately made to feel at ease. The tour was at a very good pace and all of the interactions with the residents and staff were easy and friendly. The property and apartments were clean and inviting and my parents were thrilled to hear more about the property.

I was very impressed with Heritage Green. From the moment I walked in I was greeted by friendly staff. Everyone from their marketing Director, nursing staff and Activities Director were happy to speak with me and expressed their enjoyment of working at Heritage Green. I think I spoke to most every worker there, not because I tried but they approached me and said hello. It was a very warm and kind environment.

I was impressed with the woman who gave me the tour. She knew each resident by name and their condition. Most impressing was her making physical contact with all the residents by patting them on the shoulder, holding or shaking their hands.

As someone who worked in elder care facilities all through my college years, I have a high standard for what makes a superior independent or assisted living facility. Sure, I look for the usual things, but a whole lot more. Chancellor's Village far exceeded my exacting standards in just about every way. And the staff has created a true "home" for the residents--way beyond just a "home-like" atmosphere. It was a wonderful surprise to find this gem in the Fredericksburg area with such a warm, familial environment.

Our family is very pleased with Chancellors Village. From the moment we met Sales Director, [name removed] , we were comfortable. Her kindness, willingness to answer all questions and have meaningful conversations were greatly appreciated. Our parents have acclimated well to the new environment thanks to the friendliness of staff and other residents. They enjoy the activities and good meals. We are grateful that they found a new home.

Chancellor's Village had a very warm, welcoming feel. The residents and staff seemed very friendly.

Enjoyed meeting with Chancellor's Village marketing director on a number of occasions as we begin our transition from home ownership to an independent living facility. Not only is she a great advocate for Chancellor's Village, but she was a key in helping us begin a search for companies that can help us transition.

I have know Chancellors Village for nearly thirty five years and it is an awesome place. I've visited most recently with my mom for a few lunch and learn sessions and the Hawaiian-themed party day. Whew!! The residents and staff are both lovely and professional. The chef and the dining experiences are excellent and we love the apartments, common areas and activities. Chancellors Village is a warm, inviting home with caring people.

The staff was genuine & friendly; the building itself could use some updating - new carpet, paint but overall a wonderful place

The staff is universally friendly and positive. They all try to be very friendly and helpful. I highly recommend Keystone Villa because it’s a great place. The facility is always clean. All of my needs are met quickly. There is always someone observing and checking to make sure I am ok and they will spot things that get addressed as far as my health goes. Everything is taken care of for me and I am satisfied with everything.

My mom has been a resident in memory care for almost 2 years. While it was a very difficult and emotional decision for my sister and I, we are very happy that we chose The Birches at Newtown for our mom. Our first impression was that it was a safe and caring environment. We knew our mom would be comfortable and well cared for. The care team in Daybreak is amazing. They are cheerful, friendly and truly care about the residents. The management team is professional and responsive. The Activities team has a good variety of things to keep the residents busy and will often send me photos of my mom dancing to the music! Housekeeping, dining and facility teams also take the time to engage with the residents. We are so thankful to have a safe place for our mom.

Choosing to move from my home and neighborhood after 61 years was a hard decision, especially knowing that “perfect” does not exist. I didn’t want my children to become my entertainment, transportation, or caregivers. What I truly needed was an opportunity to decrease isolation and feel connected again. At The Birches, I found exactly that. The employees were eager to learn what I needed for comfort and helped me settle in with genuine care. Here, I have no reason to feel lonesome — we choose each other. And when I need privacy, it’s always available.