Heritage Senior Living, LLC.

The last part living at Keystone Villa is the people who work here. They are so kind and helpful.

Staff very helpful. Easy to move into apartment. Nurse was definitely helpful when assisting mom going to hospital. CV should implement a more efficient program for meal pickup. Plus a cheaper program for meal delivery to apartment when the person is physically unable to get to the dining room. Overall, very satisfied with CV and staff.

Activities dept. has great variety of activities feel that people genuinely care about the residents. My mom enjoys going out to eat. She is now a reader likes book club and chimes.

Dad was resistant to leaving his home , but since he is there he seems to really be enjoying it. He’s not a picky eater but has enjoyed every meal so far ( he does say the coffee is a little strong) but he has voiced no complaints. As long as he is happy I’m happy. The only complaint I have is the parking is difficult during the week I think a lot of the employees use it Monday - Friday because I have no problem on the weekends. Thanks for all your help

The staff is friendly, caring and compassionate. Room sizes are advocate. Lots of women activities. Men could use more.

Heritage Green has the best staff. [name removed]is a loving and available home leader. We can call or text her at any time day or night. Her staff show they care for the residents needs. It's a good environment.

Mom liked location of room. Staff very friendly. Office people help whenever a problem comes up.

The best part was how the [name removed] baseball team came and not only danced but interacted with everyone. The staff was amazing and the band was excellent the food was delicious and the final touch of the flower was a sweet ending.

I thought the dance was exceptional and heart warming to see these young men with such amazing kindness and dignity to all of the ladies and gentlemen. Pleased to share time, very gracious to spend time and honored to be with us. Transported me back in the time I praise the staff for no awkward moments.

I enjoyed the music very much. And the food, it was very unique. And I enjoyed the kissing booth! One of the nicest events we have had here.

There were 3 people who got who and interacted with [name removed] guys who normally don't. There wasn't anyone I didn't see smile all day. Of course I danced. The decorations made the party-the light, the heart, very festive. The young men felt as equal to us as we did to them.

Keystone Villa Fleetwood is staffed with kind and caring personnel. The residents are always addressed by name, treated with respect and staff members go above and beyond to offer assistance , engage a resident in conversation or inquire how the day is going. There is a welcoming , family oriented atmosphere that supports not only the resident but also residents’ family members. What I have come to appreciate very much are the many efforts made to provide enrichment like regular scheduled programming which creates a comforting routine, arts and crafts classes, musical performances and intergenerational gatherings with area children and young adults. My mother especially enjoyed a recent Valentines Day dance that included an area college men’s baseball team visiting to spread smiles and Valentines greetings . The enrichment programming is diverse taking into consideration different cognitive or physical challenges. Keystone Villa Fleetwood has been the right choice for us.

The aides are very good. There are a lot of good people working here and take very good care of me. Everyone is very pleasant. The therapists are excellent.

Fantastic. All the staff here at the Birches my care. Everyone is helpful and kind always around care time. When I have my showers someone there cleanliness. My room is always washed and vacuumed meals. A big improvement from 6 mo ago fresh.

We loved this place from the first time we stepped inside. The faculty and staff are always smiling and friendly. The residents are full of smiles and willingly boast about the place. The front desk people called me the second they noticed something was "off" with my dad to let me know. They also respond quickly to emails and phone calls so the customer service is great. The place is clean and doesn't smell like yucky food like some of these type facilities tend to do. I can't say enough good things!

I really like it here. The staff are kind generous and friendly. They feel like close friends and I appreciate it. Wonderful feeling.

I love all the staff! The activities could use an update, rotate add some music and arts and crafts. I'm there three times a week and they pretty much play bingo for every activity schedule. Lovely community, friendly and caring staff! Activities could be updated for those that are active. My mom is extremely happy there!

We were deciding where my MIL would reside. We toured Keystone Villa. It is a beautiful facility and the staff were knowledgeable and very welcoming. I would recommend anyone looking for a kind environment with attention to details, take a tour and see this amazing facility.

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

It was my choice to live in a situation such as this. I wanted to be around people like. 5 stars! The food is good. Staff good. Everyone is so land!