Heritage Resource Group

My mom is very happy there and the family loves Pacifica. The facility is top notch! Always clean and welcoming. The staff are the nicest, professional and patient! They take extremely good care of my mom around the clock!

The individualized attention provided to residents makes Mom feel valued and puts our family at ease. Every worker knows Mom by name. I highly recommend this facility.

I'm very pleased that item our expectations and more! The staff and residents are nice as well as friendly! I enjoyed my visit. I would recommend this place to anyone. The only thing I did not care for about the units is that there are no stoves for those residents that want to make something on their own that is NOT on the menu. I can understand why Woodmark doesn't want the liability. There needs to be 1 other maintenance person. Its way too much work for one person. I can't wait visit again! Keep up the good work and take good care of my loved one.

I definitely would recommend this facility. It's a very healthy environment with a lot of fresh air, good activities also. My mom is thriving there. Great staff, also.

I have really appreciated how wonderful the staff is to my mother-in-law, [name removed]. Since she’s moved in two months ago, she has received excellent service and care. It seems that everyone knows her name and they help her whenever she has some thing that needs fixing.

I want to thank Langley the sales manager, she gave me and my brother a well guided tour and helped us understand the difference between assisted living and memory care. I can tell you she takes the time to understand what we are saying, and will give us the best resources moving forward. Also, the caregivers said hello during the tour, which is huge when choosing for mom.

Pacifica was the best facility I visited and the staff was very welcoming. They seemed to really care about senior's. Pacifica exceeded our expectations in all the above areas. I would definitely recommend them in the future.

A Home for Mom-I toured Pacifica Spring Valley. [name removed] was an absolute delight and it was her caring demeanor that made me put a deposit on the first visit. I know my parents will be in good hands there!!

The Facility is old and the Staff is young in comparison. They both express their curiosity and service to prospective patients!

[name removed] has been so helpful in the process of finding a place for my aunt. Very caring and my aunt thinks the world of her.

The staff are all very friendly. When I have had questions they have been helpful. They really seem to care about the residents. The facility just has a good vibe every time I am there. It has always been nicely decorated for the different holidays.

I am currently a resident at The Laurel at Millcreek and I am very happy here!

Excellent! Except one of the selling points for me was that they provided transportation to and from doctor's appointments, and they do not. I've had four different appointments in the last six weeks, and a ride was provided for only one of them. Uber costs really add up. It costs approximately $40 for a round trip.

EVERYONE that works at Pacifica are there because they love theatre they do. The sales director is resourceful yet extremely kind and careful while assisting us with making the best decisions for our uncle. All of the directors and Pacifica staff goes above and beyond to ensure that our uncle’s needs are continually met and highly quality care is always delivered. Pacifica is professional and strongly adheres to State/Federal laws and regulations. We’ve experienced Pacifica’s efforts to keep our uncle’s safety a priority and their endless advocacy for him. He has onsite physicians, nurses and cnas, to managed all of his medications and medical appointments. Our uncle can attend church service, Bible study and so many other activities of daily living at Pacifica. Our uncle LOVES the chef cooked menu, restaurant style dining room and can order room service. He’s happy to have extra support w/out minimizing his independence along his life journey. Our uncle now has a place to call home.

My dad is very comfortable there, well taken care of and says their food is great. The value is amazing based on the price of other places in the area.

My "guide" was very friendly, listened to my comments and concerns, and made suggestions as to spouses needs and the type of residence most appropriate to spouse. Spouse is scheduled to move in within 2.5 weeks.

Placing our mother in memory care was a very difficult, emotional decision. We were no longer able to keep her safe at home and chose Pacifica as her new home. The caregivers are caring, attentive and have really become an extended family for us. It’s reassuring to know our mom is safe, happy and close enough for us to visit every day. The facility is always clean and well kept. We’re so relieved to have found Pacifica.

I can't express how amazing the team at Pacifica Senior Living of Fort Myers are! They showed genuine concern for the well-being of my mom. I have the utmost confidence that she will get the highest quality care.

Staff was very helpful and accommodating. Move in process was easy. Meals were okay. Some minor upkeep in areas needs attention. Housekeeping was outstanding. I would definitely recommend Pacifica Senior Living.

I chose this facility because of the overall cleanliness and size and layout of the apartment. The apartments are very nicely updated. Residents can relax and let the facility do all the cooking.