Health Dimensions Group

This facility was ok. Not a top pick. A little more expensive and not as nice as some of the other facilities. Staff was informative though.

I toured Sylvan Crossing at Creekside Estates. It was a nice and clean community. It was a smaller community. There was only one room available and we weren't quite ready to move our loved one in.

We are very new to this whole experience of dealing with dementia. Stoney River Assisted Living & Memory Care was not helpful and lacking in letting us know what we might expect. It started with us approaching mom and letting her know that she needed more help and we wanted to get her the best care for that we could. We weren't aware that if she didn't go in voluntarily Stoney River couldn't take her. She was combative about losing her independence. They suggested to give her a sedative so she would come in voluntarily. That didn't work she only lasted five days. They said they couldn't take her back. They didn't communicate with us about what was going to happen. They didn't return our numerous phone calls and it made it very difficult to know what was the next step. We now have her in another community and she seems to be fitting in well.

My mother has recently made the move into this community and so far things have been going okay for her. The staff in the memory care unit seem to be helpful with her everyday needs and helped with the transition into her new living environment. She has had no complaints about the meals and is enjoying participating in some of the activities that she can. I will say that I am not happy that they continue to add on to my bill every month on anything extra she needs help with.

We toured this community and did not like the feel from the staff. They did not make you feel welcomed. We did not like the neighbor hood in that area of town. We would suggest that others see this community for the care of a loved one. We were not empressed with the menu and they could use some improvements. A suggestion for families to tour for making a decision on the care of a loved one.

My mother is being provided with good therapy at this community. They are doing a pretty good taking care of her, and her needs. Her concerns have been that there aren't really any organized activities. They offer minimal activities overall. The breakfast meals are great, but there are room for improvement with the other meals. This wouldn't be the first community I would recommend, but I would tell someone to consider it.

This is a nice community. The staff needs more understanding with my mom's needs. They do not have a full time nurse as I was informed. I would informed that I should not come see my mom everyday. I told them that my mom did not like certain food and they did not understand how to communicate with her. The staff needing more understand on my mom's care. I would recommend this community, but it needs a little help in a few areas.

Pros: pleasant "suite" w. 2 double windows, small home-y place, Cons: lower level... need to use elevator

Pros: ? Home like atmosphere ? Residents can use the kitchen to cook or bake. ? Residents can use the laundry ? Nice Private Dining Area for Family Visits ? Nice common areas. ? Smaller building did not have a ?nursing home? feel. Grandma would not be just a number. ? We liked the assistance call necklace or watch and their response policy. They seemed to indicate they could tell if a resident had fell based on the necklace. ? They gave the impression the assistance necklace could be used for room service type requests, ?Can I have a cup of coffee and a PB&J sandwich?? ? Nice large bathroom with roll in shower. Cons: ? Small Rooms ? No price difference between Big Room and Small Room, so all Big rooms taken first. ? No locks on the resident?s doors even though the marketing brochure claimed there were locks. ? Price Structure seemed to take large jumps for levels of care. 3995, 4995, 5995 ? Level of Care criteria did not seem well defined. ? There is a slight concern about the level of staffing. The state mandates 1 per 8 residents, but only 2 staff at night for 20 rooms. We only saw one staff member besides the ?administrator? during our visit. ? There is a slight concern about the experience of the owners and sustained profitability.

We had higher expectations of the level of care that our loved one would be receiving based on the cost. One of the biggest issues we have had is our loved one has fallen quite a few times since being here. More than half of the clothing items have disappeared and we have to keep buying new things. In the last week I have called the nurse and the director and they have not called back. In the beginning they were super responsive, but now they are lacking with communication. They do seem concerned about his well being but overall it has not been the best experience so far.

We toured Azura South while looking for a place for my grandfather. We had looked at the Azura North which we liked, but if we would eventually need financial assistance, we would have to move to Azura South at that time. This facility is a little more outdated and unkempt, but still felt comfortable.

My dad did not do well when he stayed at this community. When they evaluated him they said he was more advanced than he was. He was not able to be as active as he liked and since leaving he has declined some. The caregivers were nice they just did not seem to engage him in things he liked to do. He sat around most days.

Under Staffed but very friendly. Not an appropriate facility for anyone needing additional supervision. Pretty facility, well located. Nice rooms, with many activities.

The fact that they claimed to be effective in their care of these types of residents. That all changed once he was in and we found out they were not equipped nor had the knowledge and experience to deal with our father. I would not recommend unless your loved one is at a point in their disease that they are so medicated they don't know any better. I could write a book of our struggles and non of it good. The simple fact that all of these institutions have the right to toss someone aside because they are ill equipped to deal with let's say difficult individuals or individuals that need a little socializing. I'm confident that most want a resident that is A. Highly medicated or B. Sits in a chair all day and either sleeps or watches tv.

Unfortunately, the head person let good people go and it never was the same. My family member had, on more than one occasion, had three men enter his apartment after 10:30 at night to "get his laundry" and he never felt safe and refused to let anyone (staff) in his apartment and took on his own laundry and cleaning. The administrator said he suffered from hallucinations, which he never had on his life!! NOTHING was done!!! No communication with family either!! Disappointing! I would not put anyone back there! Having said that....other residents were great....but just as unhappy!

We have been with Terra Bluffs a little over two months. In the time our loved one has been there we have had numerous issues with the basic running of their memory care. Staff turnover is extremely high, they are always low on staff, food availability has been an issue, and there have been medication issues. We keep trying to give them the benefit of being a new place, but are beginning to wonder if things will improve.

They said they had Activities, but they didn't. The food was edible, but nothing exceptional. Housekeeping was non existent, I cleaned the room myself. Communication was good. I have since taken her OUT of there and placed her somewhere else. Unless the staff has drastically changed, I would NOT recommend this place.

There are staffing issues there. My dad has recently passed away, and I have tried calling the director left messages and she hasn't called back. I have heard nothing from them. My family and I have cleaned out his room. I wouldn't recommend apple creek to anyone until they get the staffing issues resolved.

My loved one is currently a resident at Kruse Village. Most of the staff are friendly, but they appear to be understaffed. The facility, at first appearance, is neat and clean. However, my loved one's bathroom is not as clean as I feel it should be. Communication with the family is non-existent unless I initiate it. The move in process went very smoothly. I am very disappointed in the appearance, taste and temperature of the meals. Medications have also been an issue, as far as my loved one getting them in time and also meds being re-ordered in a timely manner so as not to run out.

My mom said the food is bad. They have NO activities except for bingo sometime. I would say you get what you pay for however they raised my moms fees from [fee removed] to [fee removed] a month and it is not that nice of a facility. They said they did it to everyone and had to to be competitive. That rate is sickening with no activities.