Hawthorn Senior Living, LLC

There has been a turnover in staff since the my loved one moved in. Some of the activities include arts and crafts, religious activities, games, and more for the residents to choose from. There is always something to assist the residents in engaging with other residents and to keep them active.

Community has really been excellent and caring. This place really helps to foster new friendships and has given my loved one better stability in life. This is independent living so there is not a lot of care services provided. I have never had any issues with cleanliness and the staff are always friendly and speak to everyone coming in and out.

She really likes it now that she's settled in there. Right now they have one Covid case, and they've handled precautions pretty well, although they don't require a vaccination to live there. But people coming in from the outside are required to wear a mask. They had a problem with the food, but it's gotten better lately. They said it was a matter of getting supplies so they could put together a good menu. They don't currently have a cleaning staff, and the assistant manager has been let go. So there's been kind of a lot of upheaval, but they're holding it together, and she's settling in well. They have lots of activities, and she's enjoying Texas Hold 'Em poker, bingo, and bus trips to Walmart and different places. The in-house care and PT is really good as well. They come to her apartment and have been very helpful in getting her proper shoes to wear, and they ordered her an electric cart. The doctor there treats a lot of the patients, and she really likes him. The location is convenient for our family, and I feel like we did a good in picking them. They have a variety of choices in living spaces - penthouse apartments with vaulted ceilings, 1- and 2-bedroom apartments, and studios. The manager and assistant manger live there on-site, so someone is always there 24/7. My mom fell, and they were up there immediately. They do everything for her. They hung up her pictures and shelve and even installed a paddle fan in her bedroom. They have been more than accommodating. Everyone knows her and likes her, and she's made good friends. We're delighted that she's there and liking it and having opportunities she wouldn't have if she were still living by herself in her own home. I highly recommend it.

I've had a good experience here. They try really hard and listen to what you want. They have lots of activities, and we went to the museum the other day, which was a lot of fun. My apartment is very good, and perfectly adequate for one person. A lot of places are a lot more money, so think it's a great value for the money.

I really like how all of the staff members here are friendly, helpful and just overall wonderful. The only improvement this community could make right now would the quality of the food. Sometimes its good and other times it is just not what I was expecting. However the kitchen staff here is so nice and wonderful.

We chose The Woods at Holly Tree because they had a good deal going on at the time. My mom has a very nice studio apartment, and she chose this one because it has an L shaped patio attached to it. I would recommend to others looking.

It is a great place to be. There is not a nurse or medical staff on hand. This is a great value for what you pay in the area. There was an issue with water bugs that I addressed with the administration and they tried to fix it for my loved ones quickly. The food I have tasted was good. Karaoke, bingo, poker, horse derby, singing, team building activities, and more are available for the residents to choose from.

They seem to be bringing in a lot more people who need more care, so it's feeling like less of an independent living facility. The apartment is adequate for our needs. There's only one elevator for about 120 apartments over three floors, which seems kind of strange. The staff have been very good, but there's been a lot of turnover in management. We've had 3-4 different managers in the few months we've been here so far. It seems like they offer a lot of activities if you choose to participate.

The property is nice, open floor plan with various options for residents to get out and be social. Most apartments have balconies or patios. The only thing missing is a full kitchen os that my parents have the option to cook their own meals from time to time. The staff was friendly and warm.

We chose Ivy Creek because of the convenient location of the facility, it is one of the few places that takes younger residents, and also you did not have to buy in, it is just monthly rent. They provide a bus transportation for residents to take them places. He is in a studio apartment and for him it is fine for his needs. They are a pet friendly facility and they do not charge any extra fees. The facility is geared towards independent living, but they have care services you can add on if needed. They have 2 sets of residents managers which is nice so someone is there 24/7. Overall, I would recommend to others looking.

Our family was able to have an in person tour and there were still some guidelines we had to follow. A lot of the common rooms were closed off, but we were able to walk through the dining room, which was nice. We also were able to see different apartment styles and various amenities.

We had a nice tour. The person who was to talk with us, no longer works there, and if we had not contacted them, we would have not had any tour. They forgot about us.

It is a nice community and you should check the community out for your loved one. My loved ones don't eat there hardly at all. The food is delivered to my loved ones room when they do it there. The food might be better in the dining room.

Very nice place. Saw the grounds and met some of the residents. They were having a donut social. [Name removed] (I believe was his name) introduced me to some of the residents there. Everyone I talked with said they love living there. It looked really clean. Furniture and décor was a bit dated but still nice. It was decorated in red, white, and blue for Memorial Day. Will schedule another visit for my mom to see when she is in town in a couple of weeks. *Edit* I took my mom for a visit yesterday. She did not like that there was not a full kitchen in the apartments and has decided against Pioneer Ridge.

Our family had a virtual experience and the communication with the staff was great they did a good job explaining everything to us. However, at the time the value was just to high for our family.

We chose Estrella Estates because of the location to where my parents used to live so that way their friends and family could still visit them. Also, the activities provided, cleanliness of the facility, and the meals. One thing I would suggest about the food would be 2 meals a day as opposed to having 3, they have heard this from other residents as well. I would definitely recommend them to others who are looking.

Very nice place. Saw the grounds and met some of the residents. They were having a donut social. [name removed](I believe was his name) introduced me to some of the residents there. Everyone I talked with said they love living there. It looked really clean. Furniture and decor was a bit dated but still nice. It was decorated in red, white, and blue for Memorial Day. Will schedule another visit for my mom to see when she is in town in a couple of weeks.

Supposedly it's independent living, but it seems like they have some assisted living there, mostly because they take in some therapy people for respite stays. From the few times I've been there, it's seemed very clean, which I would expect everywhere due to Covid. The staff have been good. My family member has had some dietary restrictions that they've done well, and they've taken good care of her. She's needed some transportation to doctor appointments, which is a little outside their realm, but they've provided that transportation for her. It seems there are plenty of things for her to do there. Activities were restricted for a while due to Covid but are coming back now.

The location as worked out well for our family, and the campus the grounds here are beautiful. The availability and size of the room our loved one is in is working out perfectly, and we think the value for cost is reasonable.

This place felt like the Taj Mahal, a little more ritzy and more expensive. The resident places were larger, and it was more of a luxury experience. But I feel that's more for higher functioning seniors. They had all the niceties and a great staff, but my dad has memory issues. So I’m not sure how that would have worked out for him. For a short respite stay, this would have cost more money. They were certainly not as veteran friendly as the place we chose. I kind of felt like we were led through all the best of the best and wasn't sure if that was the full picture. I also kind of felt like the tour guide was flirting with me too much, and I also did get hit on by one of the patrons, which was slightly disconcerting. . .