Gardant Management Solutions

My Loved one resides at Victory Centre of Park Forest. The community is kept clean and organized. The meals that are served are good. My loved one feels that the community is safe. One of the things that is nice about the community is the church. It's inside the community so the residents don't have to walk much or drive anywhere.

My father felt very isolated there as they did not have many activities he was interested in. He did not like the food but the personnel were friendly to him and helped him to meals and gave him his medications but otherwise he did not see them very often as he did not leave his room. He was 99 years and it was hard for him to wheel himself around the facility. Much of the problem was his age and his ability to help himself as he should have and the lack of activities.

The entire staff at Gull Creek is wonderful. The food is pretty good. They keep the community clean and well taken care of. The offer plenty of activities for us to enjoy. They have a bus for transportation to stores and other locations.

This tour went very well and I liked how clean and nice it looked. The residents seemed to be happy interacting with the staff. I got to try a complimentary meal and I thought it was very good. Heather from A Place For Mom was very good at helping me out.

It was a good tour of the community. I got to meet with the manager on site. I did like this place. It seemed no different than some other communities. The manager was focused and informative.

Like any new community there were a couple of issues but the staff and I talked about it and it has improved. The staff are accommodating, friendly, and helpful to all residents. My aunt had friends living her so that made it easier to get comfortable and likes to socialize. Her meals are pretty good and I feel she is getting good care and I feel she is secure here.

Nice,Quiet and clean

The Hearth is a very nice place for our mother to reside.Since reaching this stage of life to need daily assistance our mother gets the care she needs.the staff are friendly and helpful and our mom has many favorites,Her apartments is nice and is well maintained,feels like home!.Thank you all for your care and friendship to our mom!.

Too much waiting time between :1.Placing order with waitress and receiving the order. 2.Out of [removed] caps for cups paper cups,food items etc. Suggest 1.A review of ordering supplies and food items. 2.Review your procedure in kitchen and dinning room. The above suggestion area must for a people organization

It is a lovely building and usually very clean.The dining room is pleasant .The staff is wonderful ,very helpful and kind.Dad enjoys PT and OT,and doing the step.The food has been an issue.Dad needs a low sodium diet,Can't eat spicy food likes thing cooked vegetables,cooked cereal etc.

Too many decisions are being made by destant corporate entity.On site decisions should be more prevalent.Food delivery system needs work to operate efficiently.

It is understaffed and the remaining staff is diligent and overworked.I like the facility in that it is small enough to get to know the staff and the residents.Food -most of the residents are on some sort of hypertension medication i really think the food should be prepared with less salt.It can always be added at the table if preferred.

I love my apartment and the people here.But I've hated to see so many changes.too many good employees have left.The food service is not what it used to be.I love the nourses Bev Johnnie and Jacob.I hope they don't leave.Also love mary and everyone in therapy.I don't like it when they miss giving me showers.(It's happened about 3 times in the last month.)All the receptionist are good and chase is doing a good job.Glad to see Deja back

No Medicaid Very nice, friendly staff. If they could stay and never have to move, it would be a first pick.

This is a good community, and they really helped my health improve. Everyone is very nice and friendly. It is a bit expensive and they are trying to charge me extra to move out. I did think that is a little crazy to charge me for wanting to move out, but they said it is their policy. Overall They do really care about their residents and it has been a pleasant experience.

My mom recently moved into Heritage Woods. I am so pleased with how welcoming the staff has been to her. Everyone has been great about introducing themselves and walking her through how everything works. As a loved one I feel so good about her move there. I feel confident she is in good hands. I also really appreciate how welcoming they have been to me. Welcoming me for some meals and activities so I can help my mother get in the routine and feel comfortable.

The first thing we noticed when we walked into this community was the homey atmosphere. The residents smiled and waved to us on tour they were very welcoming. This is a very nice community very clean it looks really good. The staff is great they have been very helpful and sweet. There are lots of activities offered here daily and the meals are well balanced and healthy. This Is a very warm welcoming community and I would recommend it.

We are very happy with Village At Westerville Retirement Center. My mother is doing great there. I would recommend it. They do offer activities, but she hasn't participated much. She says the food is okay, I've tried it and I liked it.

We toured here when we were looking. When you walk in, the lobbies have huge staircases that wind up, and they are beautiful. I don't know that the residents go up and down them much, but they were very nice. I thought it was beautiful, but mom didn't like it. It wasn't the right fit for us.

I liked the facilities. Apartment was small. Negative is they dont allow pets. Big positive is that they accept Medicaid. Gathering documentation. Not my first choice but not eliminated from consideration.