Five Star Senior Living

So far our families experience has been great, the community looks very nice and homey which is what we wanted for our loved one. There are activities to keep our loved one busy throughout the day which is very nice. Everyone has been extremely friendly and anytime we have questions they are always willing to answer them to the best of their abilities.

We did a virtual tour with Mt. Arlington and it was a very nice facility. It was actually our second choice, but we had previous experience with another facility and this one was a little further away for family members.

Very pleased with tour by [name removed]. Very impressed with facility, staff, amenities and fees.

I think from the beginning, the staff was extremely helpful. We've not had any experience beforehand with senior living, and they were very welcoming and informative and gave us a good understanding of what they offered. So we were very comfortable bringing our mom there. I imagine because she came in in the midst of the pandemic that things are different than they were beforehand. They arranged for us to have outdoor visits and first, and then indoor visits. They've always worked with our changing schedules to accommodate different family members visiting. Overall they're very accommodating, and my mom seems to be comfortable there. She seems much more at peace and much more comfortable. The staff and the aides seem to be very familiar with her. They know her name when we first come in, and they can answer questions about her daily routine. They seem to know her and have a feel for what she needs.

The feedback our loved one has given us about the meals, is that they are great. Even though he does not always participate in the activities, they are starting to open back up. We would recommend this community to others.

I would tell others this is a great place. My mom is happy here, and everything has been really really good. We are super happy our choice.. The food is like by my loved one. The residents have a choice of meat, and they have good sides for meals . The food is delivered to the the residents rooms as an option.

They have independent living, 2 meals a day (breakfast and dinner which begins at 4pm). Very large units with stove, washer/dryer in the unit. Price seemed affordable. Of the 4 properties, we found this to be the best so far

I would tell others to take a look for their loved one. This is a good community to consider for your loved ones. The way my loved one is treated, the care, and the staff is excellent! The staff are responsive to any questions or concerns you have. They have constant communication and virtual visits for families. They have made it home for my loved one quickly.

I was here before covid times, so I was able to take advantage of all of the amenities that they offered. I did a lot of research and I found this to be the best convenient facility in the Reno area, it is right in town unlike some others. The staff members here were all very professional and I would recommend them to others who are looking.

HeartFields has been great, we have had a great experience so far. Our loved one recently went to the hospital for some health concerns and HeartField has gotten him back to feeding himself. The staff members are extremely friendly and we are very pleased with the care services. The community is clean, it is just a very good place. Every community is expensive, but the value here is much more reasonable.

We chose The Forum because of the location as well as the the reputation. I worked in the medical field for years and some of my patients had lived here. Her room size is very good, the others I have seen are adequate for the needs. I think it is a very pretty location, it is on a beautiful plot of land with a lot of trees far from busy streets. I would definitely recommend them to others looking. We toured during covid and it made a lot of difference that they wanted us and encouraged us to come into the facility rather than doing a virtual tour. It allowed us to see all parts of the facility rather than just the rooms.

We toured Barrington Terrace and it was a lovely facility, this was actually our second choice. The only reason we did not choose it was because we were having to transport our loved one and it seemed a little more difficult here than at another facility we looked at. It just did not work out in our case.

I was pleasantly surprised how the community tries to meet every one of your needs. I feel blessed that I found this community. Communication is good between the staff and me is very good and they keep us well informed. I would recommend this community to others.

Fox Hollow facility was clean, the residents I saw seemed happy and well cared for. Their rooms were nicely appointed and larger than I expected. The overall policies were sound and not too restrictive. My guide, [name removed], presented a plan for activities at all levels of care. The cost fell within my budget. I was quite impressed.

Our family is thrilled with the Terrace! We visited other area assisted living communities. No one was as friendly! All of the workers & residents we visited with said how much they loved it, no complaints!! Everyone was happy and loving and fun. [name removed] was amazing, she helped us through every step, never made us feel like a bother. She and everyone there made us all family right away. We felt so welcome [name removed] did everything she could to put our hearts and minds at ease with this big decision to move my grandmother. [name removed], the nurse was attentive and helpful. We have had a bad experience in another state and paid more money. Everything about the people here will help your heart feel at ease with this transition. This was one of the most difficult decisions for us to make. another thing you may not consider when you are shopping is the food.. this is good southern cooking! beautiful front porch for afternoon sittin! If you want the next best thing to

This community was also a really nice place. [name removed] gave a nice tour and was very helpful. It's really hard on deciding for a place for your love one!

We toured this community and the tour was very good and the staff very friendly. My only concern is that the community had that nursing home smell.

Beautiful beachy feeling building. Conveniently located. Very friendly atmosphere.

Five Star just seemed very well run and organized, professional, and really quite nice. It was a great place, my loved one's 2nd choice in fact. They had a lot more going on activities-wise, but the apartment wasn’t as nice as the place he ended up.

I am not sure she would need all that assisted living offers. very nice place. Tour was well presented and gave us a better understanding of assisted living.