Five Star Senior Living

The price point was a huge decision making for our family, and the sales staff is truly amazing. The director [name removed] is so wonderful. We also really like how the community has PT and OT on site for the residents.

Our family was able to have an in person tour experience and Fieldstone Place is a very nice community, the people who we met with on the tour were very friendly.

Heritage Place is a very warm and friendly community. They try very hard to provide activities both mentally and physical to assist the residents. My loved one enjoys the food, and they have a great menu.

A close friend of mine joined the Aspenwood Community a few weeks ago. We have been so pleased with the hospitality and care from the staff. Everyone is welcoming, friendly, helpful. The activity calendar offers classes in arts or crafts, lectures, outings, shopping, religious service, games, daily movie and more. Meals are healthy, delicious and well presented. Prescription medicines are carefully managed and given at the appropriate times, doctor and nursing staff on site, physical therapy provided as needed, transportation to medical appointments available. There are many places inside and out where groups of friends can sit and chat. Cleanliness has a high priority everywhere. We very highly recommend Aspenwood to all.

We chose Calusa Harbour because they offered several different levels of care and I liked that she could go forward here. They have taken away skilled nursing, but they do still offer assisted living and independent living. Every one of thr staff members is so kind, we have not had any problems. The food is wonderful, we have eaten with her as well and we were impressed, they are chef prepared meals. it is a great value for the money. My mom is so happy here and we have been very pleased with our experience and would recommend.

Every time I go there, it's always clean. It looks and feels like a cruise ship, and you feel like you're on vacation. The staff is friendly and always willing to help. They do have a telephone issue. For whatever reason, their main line crosses with another facility in the area, and that happens quite often. But they've always been helpful. That being said, I would recommend keeping on them. When they're talking to the elderly, they know the elderly can forget, so they put them off unless they have someone who remembers and stays on their tail. I just think they need to consider feedback from their residents more. In the beginning, we had some problems getting some move-in related things done, and they kept saying "Oh we'll get to that tomorrow" and then passing the buck. The food is okay but needs a little help. And they could also use more staff. Residents have to go to dinner at 4:30 to get out of there by 6:30 or 7:00. And if someone in a party is running a few minutes late, they won't allow you to sit. The whole party has to be there. Also, if a guest comes for dinner, they're not allowed to wear shorts. They do offer a lot of activities, but they have some problems executing them. For instance, I sat in on a mock travel to another country, and they couldn't get the presentation pulled up.

My mother has been at Barrington Terrace since [date removed]. She was 98 years old. The staff has been excellent throughout her stay in both the assisted living and later in the Memory Care unit at Barrington. She enjoyed the food and the activities that were provided by the staff. We got to celebrate both her 99th and 100th birthdays and everyone made her feel very special and celebrated her birthdays with a special party. Specially thanks to [name removed] and her staff for making her feel welcome and the entire nursing staff and hospice staff who looked after her with sincere and loving care. Thank you all.

The sales person here was wonderful. The campus was huge, I was taken around on a golf-cart. I was not able to see the memory acre portion of the facility due to covid and that was hard for me. I have nothing negative to say about Granite Gate.

For the amount of money it costs to live here, I think it's a good value. It's quiet here. Nothing is forced upon you, but there are things to do and ways to be involved if you choose to. And it's not so regimented that you have to be anyplace at a certain time to do anything. At mealtimes, they provide a menu with choices where you pick what you want. As for the facility itself, everything has been just fine.

During the tour ask to speak to Jordan, and they will work with you on getting your loved one into the community. My loved one enjoys the Ruben sandwiches. The interaction during the meals is a big plus for my loved one. The staff make sure to check on my loved one and other residents during the day. Pets are allowed and the staff will try and assist with walking of the animals.

Our families experience so far with Five Star Residences has been amazing, and we would absolutely highly recommend them to other families.

It's a difficult decision to make, but my loved one is doing so well there. They're wonderful. Every time I talk to her she tells me how much she loves it there. Her room always looks sparkling. The people are all so nice. She has changed so much since she's been there, and I know it's due to the excellent care they've been giving to her. They've been feeding her and looking after her, and it's like she's a different person she's doing so much better. The staff are available and happy to help whenever she needs it. She tells me she likes the food, everything she's had there. They have plenty of activities, so much so that I make sure I check the calendar so I don't interrupt her schedule!

Overall this is a good community for your loved ones. I would recommend this community to others for independent living based on my experience.

The Terrace at Grove Park has been absolutely positively wonderful to our family. In my opinion it is luxury living and it is the best. We have been able to eat with our parents and we have never been disappointed in the food. They have plenty of activities provided for the residents. I would recommend them to others who are looking.

Our family was supposed to have an in person tour, but the day before our tour they had a resident test positive so we had a virtual tour. Just based off the virtual tour, this was our top choice. The lady who took us around did an incredible job, it lasted just under 2 hours. We were able to see a lot of the community and some of the residents. The virtual tour left a great first impression on us, but we decided to go with another community only because they offered a pretty nice incentive that we could not turn down.

I want people to know how a very heard decision was made so much easier for me by [name removed] at Heartfield's. My mom was totally against going into an assisted living facility even after having a major surgery and not being able to function without 24-hour help. I looked at several facilities and asked on social media for recommendations, however, I felt most confident about Heartfield's. Words don't express how happy I am with the care my mom has had at Heartfield's. I am so thankful to [name removed] and Heartfield!

My mom and i visited the Forum last month to see floor plans and attend "Happy Hour". My dad and she might be needing to move from their big spread in the country, and they were not too enthusiastic. Well, after our visit, Mom and i were amazed at the warmth, fun and enthusiasm showed to both of us. [Name remove] showed us about 5 spacious floorplans for the independent living, so the whole experience was fantastic. Hanging with [name remove] the social director and [name removed] the physical therapist made me feel comfortable that my folks will be professionally cared for when the time to move comes. Give yourself an eye opening experience and sign up for a visit.

The activities are starting to open back up, so what they have right now has been really enjoyable. I do believe they are doing the best that they can given the circumstances.

We had already seen this facility when we were looking for my mom. [name removed] who we worked with was very helpful and kept in touch with me. She was great with her follow up and really went above and beyond.

This was a nice community. The community had too much to offer for our loved one.