Five Star Senior Living

Very small.

Not as nice a setting as River Walk at The Hebrew Home for the Aged, and more expensive but, unlike River Walk, it had 2BR units and in general its apartments were materially larger. Riverdale location an important plus.

has all services, but may be too big

liked the smaller atmosphere. caring, helpful administrator. clean. small rooms.

24-hour nursing staff; bridge, gourmet and book clubs; doesn't take colostomy patients

Beautiful setting; Long walk from apartment to Dining/ activities. Prefer "under one roof"

Felt like a medical facility. Older building. Had window ac units like a hotel. Not much to the grounds.

My mother-in-law was admitted for respite care after a hospital stay. Before going there, she was promised physical therapy at least 3 times a week, possibly more. She had been there 2 weeks with no therapy at all. We were going to move her elsewhere when we we finally able to get Interim Health in there. She was there approximately 6 weeks. Her room and bathroom were not cleaned weekly as promised. All other areas seemed clean. The staff was GREAT!! We did have to stay on top of administration to get the care she needed. GREAT FOOD - best part of her stay!

Our family had an in person tour and overall it was just not a good tour experience

It is a wonderful community but they really need to make some improvements. The friendliness of the staff really depends on the shift as well as the care that is being provided. The manager on the memory care side also yells quite often at our family so that could stop. Our loved one does really enjoy the meals and dining service the cook does do a wonderful job. The first couple of months there was no air conditioning on our loved ones room so it would get up to the 90s, and when it was put it the room would drop to the 60s. The nursing staff could also right down all of their procedures that way all of the staff know what to follow.

They are short staffed, they could not give my mom the attention that she needed medically. I was not aware they didn't have staff on site to do that even with small wounds that needed dressed. I do have hospice come in to assist with her care as was not aware was an option but now am and it is true blessing. For the most part the listen to what I have to say, which is nice.

The facility was a bit more run down than I expected. This property was also a little more expensive than we were expecting to pay. They also had a lot more to offer and more amenities than we really needed and were looking for.

This is an aging community that is not aging well.

My Mother-in-law has been at Morningside of Belgrade since February [date removed]. While I gave an overall rating of a three, there are some things that rate higher and some rate lower. Cleanliness of the overall facility is great. They empty her trash in her room a few times a day. However, they are supposed to clean the room once a week, but there are always crumbs on her floor, toilet seat is not wiped, furniture has not been dusted since she moved in and there is a tissue that has been under her bed for two months. I do pick up and change her sheets if needed when I am there, however feel this should be part of her care. and wet sheets are left on the bed. Part of the problem is my mother-in-law does not always have on a pull-up, therefore she gets in bed. We are furnishing bed pads, however, they are not always on her bed and mattress cover as well as mattress gets wet. They seem to be short staffed, which I am sure creates some of the problem. Also lack of communication between the on staff Dr/Nurse practioner She has had two UTI’s since she has been there and no follow-up from Dr, with us about her status. These issues tend to be w it’s the day shelf employers. We do like the convenience.

NOT AS SOLD! VERY DISAPPOINTED. MOTHER MOVED TO BETTER CARE AND THRIVING UNLIKE FORWOOD. LIKED AT FIRST, BUT REALIZED QUICKLY THEY DONT GIVE A [profanity removed] AND WILL NICKLE AND DIME TILL YOU HAVE NOTHING OR A FAMILY TO REMOVE THEM THEM FROM $ SUCK. HAVE REPORTED TO OMBUDSMAN ON SKILLED NURSING.

This place is fine until you sign the papers. Then you are turned over to an incompetent Assistant who can' find or answer anything. Its all very unprofessional. Once Dad made his deposit it was roadblock after roadblock. Although we are now settled in, I will be exploring other options! Truly miss [Removed]and his staff they were really awesome!

My mother lives at 5 Star now and although she very much likes her apartment and it is close to me, the dining experience is poor. Quality of food is inconsistent. The service is slow and often poor. Often the residents need to wait 30-60 minutes for a table at dinner time. The management is not responsive to complaints and the facility is not staffed appropriately. Of equal concern is security is not a priority. The garage door has been broken and permanently open for weeks allowing anyone to come in.

We were promised that my grandmother could have her dog move in with her and now they say she cannot. I wish I had taped the tour but at least I had my aunt with me and she also heard everything that was promised. My grandmother is very stressed and misses her dog so much. The only reason I can't move my grandmother right away is that they do provide full medical capabilities and the stress it would put on her. The staff even agrees that the dog should be allowed to stay, he is very well behaved and would be good for all of the residents. They promised a room to my grandmother and that the dog could come and live with her. When we got there they temporarily moved her to another room and said the dog could not stay. They said he could visit her until she was moved to her regular room. Then they told me his visits could only happen if I stayed with the dog and took him with me when I went to my apartment that does not allow dogs. We were going to pay the fee for a staff member to be in charge of the dog at the community, but now they are saying that dogs are not allowed where my grandmother is residing. She misses her companion and best friend!

When I toured the community they were in the process of redoing the assisted living area so I wasn't able to see any of the apartments due to the construction. I had been told the wing wouldn't be ready until possibly the fall which concerned me. The residents that had been in the assisted living wing had to be moved over to the memory care wing and that wouldn't have worked for my mother she would have been miserable. From what I had been told the assisted living was going to be like the independent living side. So with the assisted living side being under construction, I decided on another option just because I didn't want to have to move my mom twice once to some room that was open while construction was being completed then move her again once the assisted living wing was complete.

This is an older community and it did not seem very clean when we toured. The people we met were nice. The rooms were small and they had the feeling of a hospital room.