Five Star Senior Living

This community did not work for us and what I needed for our loved one.

There were a few things here that were not the right fit for us. It seemed be a very high class place. I just couldn't imagine going down for breakfast to a linen tablecloth. We also noticed there was very little communication between our hostess who was showing us around and the residents. They didn’t speak, nod, or smile to each other in the time that we were there. And that concerned me. Also we wanted our apartment to have a better view.

Morningside is suffering from staff shortages, and turnover. This is causing some issues with quality and care for the residents. There doesn't seem to be a strong system for accountability. The staff communication between staff members could be improved upon. There was one week that the head of nursing left, then the director, and then the chef all within a matter of 5 weeks.

Five Star Residences of Lafayette seemed like a nice enough place and would have been just fine. The rooms seemed quite small though.

Some of the nurses aids we really like and are sweet as can be and some of them we do not care for at all and don't seem to care for the residents. They have had quite a bit of turnover of staff, they just hired a new administrator and they lost the activities director that everyone really liked. The food is good, lunch is the main menu and dinner is something a little lighter. The have a new vendor coming in the beginning of the year and it is supposed to be gourmet. They do have happy hours on Fridays and she also likes to play bingo.

My loved one just picked another community. I liked this community actually better than the community that my loved one went with but in the end of things I had to go with my loved ones wishes.

We haven't had experience with the meals and dining service ourselves because of the covid restrictions. We did get a great first impression just from the tour, they were able to show us everything they had to offer. However, like many other places they are understaffed at times.

We were looking for independent living, which Morningside does not offer. They also just seemed a little more institutional. It was just not what we were looking for.

Our family had an in person tour and the community was perfectly fine, but we did notice it was a little run down and some things were broken. It was a little bit cheaper then another community we were looking at, but not enough to sway our decision.

This community was really great and it was a nice tour. The value for the cost and the location were the main two important factors for us.

It looks clean except for the hallways. I would recommend families come and visit often. They treat the patients good, but the care is not very good. They're short-staffed and don't have enough staff to provide the services they say they do. The staff are nice and friendly, but overworked. It's hard to take care of that many people when you don't have the staff to do it. Sometimes the food is pretty good, but sometimes it's really spicy, which can be hard for my loved one to eat. I feel like we got in at at good rate, but we're not getting the services we paid for. And it's an older building with scarce electrical plug-ins, maybe 10-12 ft apart. They're supposed to turn her in bed every 2 hours, and they don't.

It was okay. But since our loved one had a stroke and these were like cottages, it didn't offer as much help as our loved one needed. It was also a long walk to go to breakfast, so we knew it would not work for our loved one.

Overall a nice community.

We took a virtual tour and during the tour the community looked like it could be update a bit, especially in the entry way and hallways. The staff was nice that I spoke with during the tour.

They're better than other places that I looked at. But there's still some shortcomings. They're having a tremendous turnover of staff, and I would like to see a steady, consistent staff. But the food is very tasty and well-prepared, and they offer a wide selection. And what activities I've done I've enjoyed.

Morningside was our second choice. I LOVED the sales lady that I worked with here. The only reason we did not choose this facility was because we felt the atmosphere was going to be too big for my mom.

Our family had an in person tour and unfortunately this was our least favorite tour. The community seemed dark, and the carpets were stained. The lady we toured with was extremely nice, but it was just not very clean. It was last on our list.

I would tell others that it has been difficult to know other residents, as they don't have a lot of activities going on currently. The grounds are well maintained with fresh flowers. The community doesn't provide cleaners in the price of rent.

Nice and clean. A few safety features I think can be improved (handicap door access and keycode type of safety for elevators).

Our initial experience was not so good, but we have gotten things figured out since then. When we were having issues the supervisor replied right away and action was taken. So far the care here has been ok and he seems happy and well taken care of whenever I go to see him. They do have a nice activities program on a daily basis for residents. Right now they are still shut down so we are not able to visit much inside of their rooms and we have had a couple of issues with laundry. Overall I would definitely recommend them to others who are looking.