Five Star Senior Living

The staff has been together at the facility for a long time and are very caring. The communication with the family is very good. The meal quality is good. The only slight downside is the housekeeping, most specifically the laundry service. I believe the facility needs new machines and new equipment. Overall, I have been recommending Barrington Terrace for the experience of the staff, the care, and the overall attention to my mother.

The tour experience for Five Star Dayton was a 5 the first time and a 4 the second. The facility was very nice. But the admissions person was new and didn't necessarily know the answers to all of our questions that we had. Their prices were very reasonable though. They are also going through a 3 phase renovation of the cosmetics indoors. This was where my mom said she most wanted to live when she visited this summer. She loved the dining room and our guide [name removed]. They definitely changed management between the summer and when we looked again. The apartments are spacious and have laundry in each plus a large kitchen, which was nice but not needed when they serve 3 meals per day. They have cottages that share a pool, but independent living residents don't have access to the pool unfortunately.

People turn over majority leaving or have left. Staff shortages. Bath room had water puddles on three different occasions. Finally explained to someone who got maintenance involved. Most very helpful, polite, and courteous. Clothes match, and are clean. She appear content . She does not verbalize every thing well. Her expression towards help when they are talking with me tell the story. She is a very good eater. Only a few occasions have I seen food left on dish. The staff is short so there is no one to sit and help her play bingo if families do not. The ball toss she was not participating. I wish she could become more involved. She enjoy the outings. Value of cost could be better. Some little things should be included.

The tour was nice. The facilities had a construction area from a recent flash flood. It ws clean and quiet. When they found out that my loved one, had to go to the hospital to get his meds adjusted, they told us he was not a good fit for them.

Overall we've had a good experience, and I would recommend Stratford Court. Residents just have to be flexible. There seems to be many changes with staffing, which leads to dining changes and activity changes and cancellations.

The Lodge is a beautiful facility. It is warm and welcoming. They, like many places, are struggling with staff shortages. This often leads to delay in housekeeping and or maintenance. The biggest drawback that I have seen is a delay in responding to the paging by residents in case of their needs. This, too has been a side effect of the shortage of staff. The food, for the most part is very good, staff is in the process of learning, new culinary techniques and being educated on more nutritional and more flavorful food options. For residents who are able to walk, there are various activities and organized outings. Unfortunately, my mother is not able to take advantage of these options. Overall, it seems to be a good value for money. And the staff at The Lodge appear to honestly care for the health and wellbeing of the residents.

We toured Morningside of Vestavia Hills and it was good. This facility was nice! The cleanliness, friendliness, and atmosphere were all very good. However, we liked another facility that we had toured a bit more and decided to go with that one.

We toured Five Star Residences of Fort Wayne and we loved the facility itself! It's very nice! However, our tour guide seemed pushy to us and also gave us some wrong information.

I'm currently a resident at The Forum at Deer Creek. Initial contacts with the staff were very positive. Ask as many questions as possible. Ongoing dealings are a little less successful. Housekeeping seems okay. I certainly would recommend a visit to this facility. The grounds are quite nice. The meals are very good and seem very considerate of dietary issues.

Nice... Could use a touch more attention the first month. Overall... very nice people... Not sure how active an approach given to getting folks involved in activities.

One of the main factors why I chose Home Place was because of the cleanliness and freshness of the facility. I also like the layout and activities offered. Room sizes were good and given that the facility has been open for several years the rooms still looked in good condition compared to other facilities here in New Bern that I looked at.

I'm understanding the following: My family and loved one had a good experience with The Forum. They have great nursing staff to care for the residents. The community has a convenient location. Overall, we would recommend the community to others for their loved ones.

My mom is happy there and I would recommend them. As with any assited living there have a few issues but overall we are pleased. They have some very loving kind folks there. We picked this community because, it was bright and open. She likes her room.

Staffing has been an issue. They are very approachable. We picked this community because, it was one of the first places that we visited, and my loved one had friends there. Overall, I would recommend to other families.

What we really like about this community is the location, it is great. Based on the experience we have had so far with Huntington Place, we would definitely recommend the community to other families looking for a community for their loved one.

In general, the staff at The Forum at the Crossing are very respectful, kind and patient. Based off of our personal experience, I would definitely recommend this facility to other families who are searching.

The attitude toward the residents from the caregivers is very cheerful and caring and they take the time to learn the peoples names. I just think this team is impressive. I like my apartment and the food is very good.

Heritage Place of Boerne is a very inviting facility. The staff are really friendly and caring, they know everyone by their name. The residents have choices for every meal . I would definitely recommend this facility to family and friends! You can even have a pet here!

Our family had an in person tour with Brandon Woods and we thought the overall tour experience as well as the community was good but for our loved one it was just going to be too large.

This has been a great experience for our family and my loved one. The staff is very polite and kind to the residents and family. They are available when we need them to answer questions, or when our loved one needs something.