Ensign Group, Inc

My loved one likes all the food, except for the grilled cheese.

The CNAs are attentive and it's very clean. It's not nursing-homey, it's not like an institution.

I would recommend them to anyone that lived in this area. Everyone was really nice. My bed was not very good, it had a hole in it. The meals were very good.

It was very clean. I ate in my room, but the food was excellent. I had weekly meetings with them, so I was informed.

The staff was great and very kind and the services were excellent. It was quite clean considering how many people come through there. The meals were as good as I could hope for, but it was still institutional food.

The cleanliness is very good.

The staff here is very attentive to my mom. I really think they need an alarm on the door because after 5 noon is at the desk. She enjoys the daily activities. Some days the food is good some days not so much. Everyone has been so helpful here and it is keep immaculate. They know everyone by name which says a lot. It has pretty ground and I would recommend this community.

We went on a tour here and it was nice. They staff answered all of my questions. It was clean and well kept up. It was further from where all of our doctors were and it was out of our price range also. I would recommend other families to tour here.

Therapy is going well. I think they are understaffed, and sometimes there are long waits for the nurses to come. It's like 25 patients to one nurse, they need more nurses. They don't clean the sleep out of my mother's eyes, they don't clean her ears or nose and she can't do those things herself. Whatever happens with my mother they keep me informed.

The place is beautiful and clean and the food is good. My loved one has started therapy and she's showing good improvement. Some of the people were slow to come to her aid when she would call. They are all really nice, though.

The nurses are knowledgeable about my loved one's health needs. The staff is friendly and accommodating. She eats the meals and that's the important part. They are doing good in keep us informed on her health.

My loved one did do some therapy, but it was limited and very brief. There were a few times the nurses didn't respond fast. They moved her to another room when she requested, they were accommodating to her. The staff was very nice and helpful. The grounds were pretty and they did keep everything clean

They do therapy everyday but they don't overdo it. They have about ten people so they are constantly changing, it's really good. You have to go get the nurses to get stuff done. They have all been nice. It's an older rehab, but I've seen worse so it's not that bad. They could update their lighting. They do my dad’s laundry, empty his trash, keep his room clean, mop his floor. They didn't come get his empty tray after breakfast, but when he got lunch they took the old tray. He's picky but he likes some of the food. And he likes that he gets to pick what he wants. His favorite is the tuna. They are pretty good about keeping me informed. If I have a concern the doctor responds in a timely fashion.

The discharge was not very organized and could have been a lot smoother. I would recommend that the staff be more personable, but they did seem to be busy. My mom said that rehab therapy was good. The bathrooms didn't seem to be the cleanest. The floor looked kind of grimy in the corners by the baseboards. My mom mentioned that they didn't have any soda or she didn’t get it the soda that she asked for. I don’t know if I'm supposed to be the proactive one in asking for the information, but I would just ask my mom, and she was very informative and aware of what was going on.

It's an older facility and the rooms are small. Therapy is going well. The therapists are really nice people, they treat my loved one with kindness and respect. The food has been good for her, she has gained good weight. She really likes the beef stew and chicken. They have been really good about keeping me informed

Speech and physical therapy have been wonderful. The trash cans in the room are very small and they get full fast. They have been very good at keeping me informed.

They are understaffed. I have noticed improvements from the therapy.

My loved one’s room is very dark, and he is kind of getting depressed. They have been really good in rehab, and he is showing improvement. In his room there are miscellaneous items and trash on the floor, it needs to be swept. The meals have been good. He is just not hungry or doesn't have an appetite. They have been very good at keeping me informed.

I think sometimes it’s hard for my loved one to get help quickly, because there are a lot of other patients. She loves the people that come in to help her. There is not a lot of space in her room, this causes stuff to be shoved on the floor. The food looks good to me, but she doesn't have much of an appetite.

The response times were a little slow. They kept me well informed.