Ensign Group, Inc

Mostly location and the make-up of the other guests/renters. My parents fit well with other military and former civil service people. Overall, very good. Some recent maintenance issues are concerning though.

My mother lives at Claremont Care Center. The facility seems to be a better fit than her previous facility she was at. They accept Medi-Cal.

The facility and staff have been great, very willing to help out when needed. As far as the lower score for the food - very small portions and not super great quality. Very cafeteria feeling, not like you're at a place that is supposed to be your home.

Patriot Heights feels like home. It's rustic because the facilities are older but the programs are plentiful. Management staff are always available. Food services is available from 9-6 pm. Breakfast items are available all day - lunch/dinner items available til 6. Off-campus transportation is available 5 days.

We moved here 7 months ago to better assist and support my mother-in-law who has lived here over 10 years. We enjoy living here, participate actively in the community, and have made many friends.

I would want others to know that it is definitely independent living. The apartment was very big and roomy, almost too big. The meals here are chef prepared and very good. It also has a guarded entry which was nice. I would recommend.

i don't think it is well kept at all . It needs updating because it is outdated,. They replace things as cheaply as possible and even the paint is cracked. It really is a lovely area and has the potential to be extremely nice . It is not dirty, it is just worn out and tired. The food awful, it doesn't taste good, land it is just low quality food. I love the floor plan of the apartment, it just needs to be redone.

The overall experience has been pretty good so far, but we haven't been there long yet. I think their physical therapy so far has been excellent. Their staff seems to be very caring. The facility is clean.

I always recommend Park View, because I know they're one of the better ones in town. They have wonderful physical therapy and that's why I had my sister go there. It's a good place. They take good care of people. They have fairly decent food. You have to be very assertive and they're great. The people who work there are really nice. I think they're understaffed and underpaid. They have only one nurse for an entire side and they don't have enough time to take of the patients.

I think it's pretty good! There has been some improvement since my mom has been there. They have better food, and it smell's better.

The facility is a good and nicer one. The staff really cares about the patients really care. The wait time is too long. It is a half-hour to 45 minutes. She had an amputation and needed her meds on time. Roommates had the TV on 24/7 and it prevented her from sleeping.

It was the best one I had been in. The nursing staff was great.

Our experience has been good. The nursing care was good for the most part but today, my loved one was out of his medicine and it took a long time to correct that. Also, it has very limited parking.

The stay overall has gone well. The therapy is excellent! Availability can sometimes be an issue with staff members other than the CNAs. It can be time-consuming to wait sometimes.

They have areas for the patient to enjoy outside. They had a good physical therapy group there, and that's why my loved one went there. Their facility was certainly kept clean. They came in daily and also did a deep clean. They brought the list in every day for his appointments, so that was good. They brought a list for the menu and activists.

The rehab therapists were great! They got my loved one walking. The staff was great and helped all of the times we were there. The nurses were very good and talked to us. They were always in the room cleaning. The food looked good. When we talked with them and they were great. They talked to my husband and communicated with him about her care. There was a customer serviceman at the desk was helpful.

I would recommend Park View to a friend. So far we have been satisfied with the care my loved one has received. I am assuming the meals are good because she would definitely complain about them to me if they were not. I communicate mostly through just my sister. We have been having some issues with my loved one's medication.

The people are taking good care of my loved one. They are all sweethearts. Sometimes the nurses are busy. It is very clean. She loves the food and it is pretty good. I would like her to have more rehab therapy.

The physical therapy is very good. The nurses were good but the food could be a bit better.

They have really good rehab there. They provide very good care. The staff are attentive and my loved one is always bathed. The aide's specifically, is very involved with his care. The nurses are really busy, so you don't get to see them as much. The rooms are clean, and where the patients socialize, that is also kept clean.