Encore

The Parkside community has a great move for me. The staff here is wonderful, by the end of my first day as I walked down the hallway, everyone was already calling me by my first name. The community has occasional meetings where residents can speak up about any changes they would like to happen. When I first arrived, the food was not that great. After speaking up about the situation the community was quick to try and fix the problem. The community offers a variety of activities such as Puzzels, bingo, and hour long exercise programs. The room I am in is comfortable, it's one bedroom and a den with my own bathroom. I am very happy here and would recommend this complex to anyone looking.

Great memory care, might be a little more expensive than others, but if you take a tour, I guarantee you'll be impressed. If your senior can afford something about $6000-7000, you WON'T be disappointed. Just a few things I found impressive: INTERNAL courtyards in each wing where the "outside" people can sit for a while or bask in the sun with an attendant when needed, cathedral ceilings and a layout where they can walk around and get some exercise without being crammed into some small wing of a building, wonderful large rooms equipped with full large accessible bathrooms with showers. No shared rooms unless two WANT to be roommates or you're housing two friends together. 24 hour staff on call. Locked entrance with attendant and they don't have to wear Wander guard bracelets either. Really NICE place!

My Mother moved in on opening day to the greatest care givers you can imagine. So friendly and helpful. Everything has been just wonderful. It is such a relief to know she is safe and well taken care of. She loves the gourmet meals and not having to eat alone anymore. Thank you Hartland Place.

She's been really happy there. We haven't had any concerns. It's a bit different of an environment than we have been used to, but so far it's been going pretty well. No major maintenance issues, the staff has been friendly. I don't think anyone is perfect, but I would give them a four and a half.

I think they do an excellent job overall at Parkside Manor, I really can't say enough good things about them! The place is beautiful, the staff is friendly, and the food is delicious! It's a little far from my family, but it's been worth the extra travel time! My one complaint would be that I think they could use another CNA or two on staff, but otherwise things have been wonderful!

The care teams are so friendly and caring for the residents. Each time they see a resident, even walking through the hall they say "Hi, [firstname]." They are well equipped to handle the challenges of transition for your loved one...even when challenges arise weeks after arrival. The relative size of each cottage makes it easier for your loved one to walk around, meet and bond with others. It's not so overwhelming in size.

I moved my mom into Gracewood 2 weeks ago. I am very pleased with the staff and the care provided. It is a smaller facility so the residents don't "get lost" as far as care goes. The nurse there is great - she really cares and they all want to make sure the resident is well cared for and made to feel comfortable being there. They are very willing to listen to family and work along side you in the care. The rooms are all one room with a bath but if your loved one has a hard time getting around they are fine rooms. The only thing is there isn't much for activities on the weekends.

excellent staff, very caring and attentive.

Parkside Manor is a great facility with an amazing staff, quality care, and all around welcoming atmosphere. The staff truly cares about the residents and are always willing to go the extra mile to make the residents and family members comfortable. I would highly recommend this facility to those looking for a new home for their loved ones.

Chestnut House is a great fit for my mom. The small, comfortable setting lends itself to individual attention. She is able to still have her independence but help with laundry and housekeeping? The meals are well balance and they offer a variety of food.

We have been very happy with them. He seems to enjoy the food there. He doesn't really do the activities much, so that's hard to say. I really don't have any complaints though. It's much better than the place we were at before.

It was a very nice community. The kitchens in the rooms were much larger than at other places. Everyone was so friendly.

I am so pleased that I moved my loved one (my Aunt) to this facility. It's smaller, much more friendly staff, who actually care about what is going on with her. The cost is about the same as the former facility, but TOTALLY DIFFERENT IN EVERY WAY, than Clare Bridge of Troy. My Aunt loves the small group area and there are only 12 residents in her "cottage" which makes it less confusing for her dementia. I wish I would have known about this facility a year ago.

Well planned out. There was enough seating for everyone . The food was excellent also we had the opportunity to share desert with our loved ones. That made it real nice for us to end the evening. I totally enjoyed the event and look forward to the next one.

We are very happy that my mother has decided to live at Fox Point. She is safe now and has been able to enjoy a lot of social interaction with other residents. Her medical needs have been addressed. All of the staff members have been very friendly and helpful.

The nursing staff is excellent! The CNA care givers are also excellent. It is a beautiful place at Autumn Leaves of Crystal Lake and my mom is very happy there.

My spouse is much happier in this special environment than in the rehab/nursing center where 2 mos. were spent. The rooms are much more spacious and even provide more privacy in a semi-private room. Facilities for watching TV and activities as well as dining are more plentiful and comfortable. Th e caregivers toilet residents every few hours to prevent accidents and to prevent them from having to sit in soiled Depends for lengthy periods. Showers are more frequent -- 3xweek versus 1xweek, so cleanliness and hygiene is better. Rates are comparable to other facillities. They have a great interface with Heartland Hospice. They also offer free seminars and support group meetings for friends and family of residents to help them deal with, understand and otherwise live with the dementia diagnosis of a loved one. And allow the caregiver/s respite from this difficult job.

We were very impressed from the first time we went to Bellevue. All the staff AND residents that we passed said "Hi". And they all seemed cheerful and happy. The public rooms are spacious and inviting. Expecially, mom seems to be more perky and sociable!!

Things have gone very well at HarborChase so far! It is just the sort of place we were looking for. They don't offer a lot of "frills" here, but the basic care they provide is excellent. The staff are very respectful and understanding of the challenges faced by their residents. The help they provide is low-key, practical, and down-to-earth, which always my loved one to feel relaxed and comfortable here. The residents and staff are all very friendly, and they've got a good variety of activities to keep everyone engaged and social, Mom is really enjoying herself here!

The carpet in the main living areas, is stained and could use some cleaning or a replacement. Everything else is pretty clean. The base price is fine, and they don't have a menu, for an a la carte deal, If you have any kind of assistance, like have having someone remind you to come to activities, then you are charged a level of care. Which is a flat rate and kind of high. The food is pretty good. They have a good amount of activities. The activities director is really personable, and talks to my mom too, not just to me. I think she is pretty happy there.