Dial Retirement Communities

Good people, consistent service, great facilities. The rooms were ample size and accommodations made it easy to bath and use the restroom. Only down side was lack of a low or no-salt diet. Management claimed that no salt was added but processed foods were pre salted. Excuse was, "no other senior living facility provides a low or no salt diet." That's a lame excuse and probably not true. Why not set the standard, charge more for the kitchen to provide low or no salt diets, for the elderly diet can be a life or death situation.

Modern. Bright. Amazing views from dining room. Sense of community not as strong as others we looked at. I would definitely recommend The Belleview to others.

The staff at Hyland Hills are wonderful. Though they are having usual turnover issues. My lower ratings are in the administration of medication management. It seems like it takes longer than it should to enter doctors' orders before they will honor medication changes and they sometimes get lost. The food is acceptable. Need better system to feed shut ins, a few instances where food wasn't delivered, and some food trays came missing food. They have undergone staff changes, so I'm willing to give them a break during the transition.

What our family likes the most with Hyland Hills is the overall safety it provides, the communication between the staff and the other residents living there! Based on the experience we have had so far, we would definitely recommend this community to other families.

Everyone from maintenance staff to executive staff seem genuinely committed to ensuring every resident has a positive experience.

The employees at The Brant at Gretna are friendly and kind, but there seems to be a lot of turnover. As for the food, when I've eaten there, it's great. My dad sometimes complains, though about the food being too difficult to chew. However, he is missing some teeth. During the weekdays, there are plenty of activities. On the weekends, however, the Memory Care Calendar doesn't match with any activity. The value for cost is good, we need to receive a 30 day evaluation, though. It is past due for probable lowering of the rate.

As the family of the person living there I was very happy with it and loved it there. My dad was the one that had the problems, but then again he WAS a problem. He had some behavioral problems and issues.

We helped a friend find an apartment at LBW. The women who showed us the facility, as well as the transitions coordinator, were very helpful and stayed in contact with our friend. The facility is warm, clean, and inviting. We have not eaten there, but we did see the menu; it looked very good. They offered a myriad of activities as well as the availability of health professionals and salon services. In addition, every resident we met was friendly and cordial! Individuals would comment on how they enjoyed the facility. I would recommend LBW.

Beautiful facility, great amenities, kind staff. There are 3 different room sizes available in memory care. They are all very nice.

Well, it was a little up-and-down for the first few months. They were a little short staffed to begin with, and then some senior nursing management people left for other jobs, but in recent months, they have added new staff members and the nursing management staff has responded quite well to some of my concerns in meeting my mom's needs.

I'm happy with The Montclair for my loved one. He's found his people to eat with and it participating in bingo (not cards). He's free to go for walks. He finds something to do with his time and is far less reclusive than he was at his last residence.

The staff are caring and helpful. It's reassuring to know they'll contact us if there's a concern about my brother. The food is generally good and seems healthful. His apartment is a nice size and the building is contemporary, which is a good fit for him. I appreciate the secure parking garage.

Hyland Hills has great penthouse views, great new and clean apartments with high ceilings, delicious food, and friendly nurses. Something we really love about Hyland Hills is the "co-mingle" living for independent and assisted living. It allows my mom to be safe and get care while still making friends with and doing activities with others who are more independent.

Generally good, the staffing issues are concerning, but I think that across the board staffing is an issue with all sectors. The property and amenities are really great, especially for a person who is willing to use them. The dining was much better when my loved one first moved in, but it's been about a month+ of not great in that part of the community.

As trouble placing [name removed] as we had to moved him to monitored assisted living for 2.5 month. Then, all of his nurses decided he needed to go back to Memory Care. The community is neat and tidy. The staff members are very friendly and do their best trying to help. They offer up good activities for the residents like Morning welcome, refreshments, games & laughter, music & movement, happy hour, and word games are some he has attended in the last month! The value is less expensive than our local care center where he was for 9 months.

All in all, I have been pleased with my choice of Lake Barrington Woods. Like all such communities, there is always room for improvement, and staff recognizes that and works hard to make our community shine. I am currently participating in the establishment of a Resident Council to enhance communication with internal and external management.

We toured The Fountains during our search for a Memory Care facility for our loved one. This facility was new and clean. The price was comparable to some other facilities in the area, but lacking a bit in experienced staff.

The Brant is a brand new community, and they seem to be working the kinks out. I think Mom is safe, and the staff are good to her. Activities have been slow to start due to staffing issues. Also we are having some logistics issues with washer, dryer, and shower. Things were so hard to get when they were building that they had to settle for whatever they could get, even if it was poor quality and doesn't work well. Still working on that. Overall, no different than most facilities, and the priorities for us are being met: safety, checked on, provided medications, and has food offered - all in one place, which is what she needs. They have also gotten her to socialize, which she needed. She seems to be adjusting with just a few complaints.

Overall, we had a very pleasant experience with Legacy Pointe. The staff had taken care of my Dad as if he was their own. The facility was exceptionally clean and neat. There are plenty of common areas for residents to visit and activities available as well. The individual units were sized just right with enough space for furnishings. And the location is easy to reach - easy drive from I-80 and Highway 6.

The meals could be better. I would say it's a good place with good staff. It's more affordable than some and in particular their nursing staff is better at working with the residents. They don't force extra charges which was our experience at another community.