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8.5
Review Score
300 Briarcliff Ave, Oak Ridge, TN 37830
Memory Care Facility at Courtyards - Oak Ridge provides excellent care for my husband. Staff is kind and patient. Highly recommend. The food is good and I can tell he really enjoys it. When he needed...
The Courtyards Senior Living at Oak Ridge is an assisted living community located in Oak Ridge, Tennessee, in Roane County and home to over 30,000 people. Part of the Knoxville area, residents will enjoy country living with a mix of city life. Residents can go on day trips together, do their...
2111 East Lakeview Drive, Johnson City, TN 37601
My mom has only been here for 2 months so I can’t give a full review yet but so far they are very caring and loving towards the elders. They always answer the phone anytime you call versus some other places...
The Courtyards Senior Living at Johnson City offer senior living at its very best. Located in picturesque Johnson City Tennessee, The Courtyards Senior Living at Johnson City is a great place to call home when your loved one can no longer live on his or her own. You can rest assured that your...
801 East Inskip Drive, Knoxville, TN 37912
What we like the most about The Courtyards is that it seems like family, however they could probably improve on the laundry. Yes, we would recommend this community to other families.
The Courtyards Senior Living at Knoxville is a small, family - style community. We have 16 private rooms. We do accept couples. We have a large sunroom surrounded by three walls of windows, an enclosed yard and a vegetable garden. Our home is set in a residential community and is surrounded by...
1029 W Parkway Ave, Knoxville, TN 37912
My aunt lives at The Courtyards in Knoxville. Every time I call and talk with her. She goes on about how amazing the food tastes. She says it's homecooked, always fresh and hot, and how amazing the staff is.
We are a secured community that specializes in caring for those with dementia. Our premises are safe and secure with keypads designed for safe entry and more importantly, safe exits. We have private and semi-private rooms. Our rooms are approximately 245 square feet...
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67 reviewsOut of 10
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A Place for Mom has scored Continuum Courtyards, LLC with 8.5 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Continuum Courtyards, LLC has 67 reviews with an average "overall experience" of 4.2 out of 5.
The longer my mother was there, we realized, that the nursing staff was not sufficient for her needs. Often times there would be no nurse available, or we would not get a return phone call and answer to our questions. They tried to bill us for Nursing care that she did not receive. And they could not produce any documentation for it. There was also three different instances where items were stolen from my mother‘s room. It included and not only cash, but also gift cards that we had purchased for her to give out to the staff. My mom had friends there, and it was hard for her to leave. But ultimately, I believe we made the right decision and she does too.
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Not very good management - they have lied to me and are unresponsive to concerns. If they worked for me, I would fire them. One worker on the night shift is very hateful with the patients. Workers are not trained well enough to assess a patient in case of medical problems. Even for minor incidents, they just call am ambulance and send patients to the hospital.
The Courtyards Senior Living at Knoxville in Knoxville, TN
3.7
(20 reviews)
Our family had an in person tour with The Courtyards at Johnson City and it seemed spread out and dark. The rooms seemed too much like a hospital setting. However the activity director seemed great.
My husband was there a day and half and pulled out his catheter and they would not allow him to come back. They said they were unable to care for him. Got him a special bed that goes up and down, had paid for the full month and they wouldn't provide any form of refund at all.
There is poor access for deaf individuals as well as communication. With management changing there are no updated for us and we are never really informed so that is something they can really improve on.
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The Courtyards Senior Living at Oak Ridge in Oak Ridge, TN
4.4
(17 reviews)
Please take my advice and do not place your precious loved ones at this facility. Both of my parents fell ill at the same time.Being an only child with a small child of my own and a full time job, I was forced to place them at this facility because it was the most affordable. I now understand why all of the other assisted living facilities are twice the price of this dump. Their staffing is minimal and includes LPNs that have to be shared between the "houses" at night, so there is no licensed nurse on premises at times. The assistant staff is what you would expect, I suppose, (neck tattoos, bad teeth, etc.)in this neighborhood and for the low wages offered. They are pleasant enough, though. My main issue is that when my mother passed away, I was sent a pro-rated bill that included the interim 3 days between her death and when I came to collect her belongings. No one informed me that I would be charged rent during this time and I do not think it is fair to expect someone to come clean out their deceased family member's belongings immediately or be charged $92 per day. The hospital bed was a rental and had already been picked up. All that remained was clothing in the closet which could have easily been boxed up in the event they had someone beating the door down to rent the room, which I'm sure they did not. I asked for proof that they had turned away residents because the room was not completely empty and was refused, presumably because it does not exist. They are just trying to grab the last little bit of money they can because that's what they are about--money not caring for your loved ones.
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The Courtyards Senior Living at Knoxville in Knoxville, TN
3.7
(20 reviews)
The courtyard for assisting living on Inskip road is absolutely awful. They hire people who don't care for one and who just wants to stay on there phone. They have had to fire the last manager due to lack of care and the nurse that hands out the meds wAs fired from a previous place cause of mishandling the meds. My grandmother was put here by my grandfather who was stupid to believe this sick place, they lie to u and manipulate you into thinking they are taking care of the patients. They don't watch them, when the people come during the day to see their loved ones they put on a front like they care but once u leave or your not on there ass yourself, they will stay on their phones the whole time or go outside for a smoke break. I came in one night to see my grandmother and she was locked in a closet on the floor crying, I asked the women where she was and she said in her bed, I had to look for my grandmother is several rooms before I heard a loud cry from a closet, just horrible and horrific. Your just asking for them to slowly kill your loved ones if you place them there, but hey some families want that, most people wouldn't even come see there loved ones and just leave them there to die. Each person living there would even cuss at the workers cause of how violent they would be to them. I've reported this place numerous times. They also try to keep people there who have severe Alzheimer's that don't need to be there at all just so they can have more money in their pocket. Moral of story don't put your loved ones here at all.
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The Courtyards Senior Living at Knoxville in Knoxville, TN
3.7
(20 reviews)
There are 4 total Continuum Courtyards, LLC Facilities.
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