Commonwealth Senior Living

The Saybrook was a very nice place, all one level, and a beautiful facility. We came very close to moving in. They came to our home to do the assessment, but they said they were just not ready for him to move in. I'm not sure exactly why, although it could have been related to the pandemic. We needed more immediate placement, so we ended up selecting a different place.

There was an extreme lack of communication from the nurses and aides who were actually assisting my loved one. The administrative folks were very responsive. But as far as getting blood pressure readings, making sure medications were being administered, that bed linens were clean, and that my loved one had basic supplies, there was no communication from the people who were taking care of her. Which I didn't like at all. This very well could have been because of Covid. But because of Covid, I think communication should have been even better, as opposed to what I experienced. I understand that had I been able to go inside more and see for myself, my questions would have been easily answered. As it was, it was difficult to ask over the phone and then not get a call back. When we moved my loved one in and out, it was very nicely kept, and it didn't smell. I can't complain about any of that. She told me that the food was great. She was a dessert fan, so desserts evidently were really good. And they often had fresh fruit, which she enjoyed.

The community has easy accessibility, communication is good when it comes to callbacks but they did have some issues with providing mail to us. The community is a great value. I would recommend this community to others.

The community is clean and friendly. They have a bus service and washers and dryiers. The communication is good between the staff and the family and they keep us well informed. I would recommend this community to others

Liked the facility and felt that it is possible they can meet my Father-in-Law’s needs based on the tour and information we received on Saturday. However, need to speak with [name removed],POC, as he was unavailable during our tour but is contacting me Monday to obtain information I need and to answer questions.

Nice physical plant that is apparently well taken care of. The lounge and dinning are large and cozy! [name removed] took me on a brief tour. The private rooms are spacious and handicapped friendly as they have a creative Activity Director. On the down side, they have an up front fee of $2500 they claim is used to refits the room before occupancy. Cost is moderate. No in-house physician is a bummer! But overall, this is a possible!

I have lived here at Addington Place at East Paris for over a year now. I reside in building five, and it is part of the assisted living setting on campus. It's comfortable. The staff is good. My room is comfortable.

I chose Addington Place of Grand Rapids because it just felt homey and it seemed like it would be a good fit for my mother, it is a smaller community. The room sizes here were decent compared to others we saw. I ate here a couple of times and I was not impressed, the food does not seem to be fresh. I thought it was perfect for my mom and the people were very nice and helpful. I would recommend.

A welcome place to stay. The staff is concerned about us as residents. The activity director is wonderful.

This place was very nice and clean. Did like the idea of independent Living section. Didn’t like the long hallways or the small steps up/down in several areas as we were walking. Would hate for someone moms age to forget they are there and fall. Director was very pleasant also.

I would tell my friends that it was good for my loved one when he lived there. When I had concerns I couldn't get a hold of the administrators to voice my these concerns. It took almost a week to get a hold of her. The reason for my concern was that the staff was supposed to be making his bed, and it wasn't being done. The room my loved one had, it was a two bedroom with a kitchenette. The room wasn't very handicapped accessible. The sink was hard for my loved one to roll under the bathroom sink and, it was ok for showering for my loved one. They did have handlebars in the bathroom for assistance. The staff that did the cleaning was great.

There are some staff that are wonderful and some that are horrible. This community is one of the better in the area. The options for rooms are good, the prices for options vary. I really like the food at this community.

They do have frequent activities for the residents. I would say to my friends, it seems to have been a pretty good match for my loved one and me. It has given me some relief, knowing what it would take for me to provide private care for my loved one. They are caring for my loved one well.

The community was ok. The room was clean and had ample space. The furniture could have been rented or been provided. The food looked ok. The nurses were better than average. There wasn't much communication between the family and the community. The executive director has no health care experience, his degree is in marketing, and clearly not capable

We chose Commonwealth Senior Living because of the location to other family members as well as it was reasonably priced compared to other facilities for what they offered. They have 3 different sections to the facility, memory care, independent living, and assisted living. My aunt was in independent living and she had a good sized apartment. When she moved into assisted living, it was more like a good sized hotel room. My favorite part about the facility is the friendliness of the staff members here.

We chose The Landing at Willow grove because it was a good value and the location was the key point for us. The room sizes are good, especially for the price you pay. The food is nourishing compared to other places we went to and toured. My favorite part about this community has been that they are very receptive and the staff members push my father to participate in activities. I would recommend this facility under the right conditions.

Very happy with the covid response. The staff has maintained an infection free environment. Thank you for the diligent effort to keep the residents safe.

My mother was placed here during the Covid-19 pandemic. I have hot seen the inside of the facility to give a review. However, the staff has been wonderful in answering all questions and concerns.

Our experience here has been mostly wonderful. Improvements can be made by paying the staff a better salary so they will stay longer. More can be done for the moral of staff as well - rewards, encouragement, praise. During this pandemic, more should be done for the residents to safely socialize and get exercise.

This facility is by far the best in this area. Most of the staff and associates are professional and courteous to both the residents and their families. I feel comfortable having my husband there. I know he is getting very good care. The facility is always clean and the food the residents are served is excellent.