Colliers Assisted Living

We have had a very good experience with Brookdale Countryside. They worked with us very well to get our loved one moved in as quickly as possible. She was made to feel very welcome. The activities director especially has done a great job to make her feel right at home. I can't think of anything they could have done better. It has been an adjustment but they have accommodated us very well and have been extremely friendly and helpful.

about 7 min. drive from Oldmar so that appeals... lovely outdoor courtyard... but not nearly as beautiful as on the water!

My wife is now 14 months in Freedom Inn. I believe that she has gotten excellent care and I have recommended Freedom inn to several parties looking for a Home For Mom.

It would be an okay place for your loved one to go to, it is a nice community. The food seems to be institution or hospital food like. Some of the activities offered are: art classes, games, and some additional for the residents to choose from.

My wife needed s place where she could be comfortable and cared for as well as being helped with every day care with clothing, feeding and general living needs. The staff does their best to meet her needs as well as attending to the other people who reside there for their own needs. Clean and caring staff.

We did not like the Regency Park at all. It is a renovated hotel and it feels like it's still a hotel when you walk in. We did not like the hallways or anything about it. Like any other place, they had activities and nice people, but it was not what we were looking for.

I really like it here, everybody is so friendly and helpful. The food is mostly good, but once a while things there are things that I can't eat or don't like. To be expected, I guess. I like the weekly cleaning, vacuuming, etc and laundry services. The only thing I don't like is that they are charging me $137 a month for an oxygen machine. I didn't know upfront that it would be an issue. It may be resolved, however. Overall, I would recommend it.

I find that my Mother gets what she needs and is kept busy most of the time. And the most important is she really is happy at Regency Park.

Dad has been there only a month. So far, so good.

Our first impression we were pleased with how the place looked. We also liked the friendliness of the residents and some of the staff members. We received pricing for the room, meals, transportation, electric, water and cable but we did not discuss care giving prices. Because my parents are applying for VA benefits they were required to use at least 2 of the services at the facility. I did have to meet more than once with the head of the nursing department. I also had to meet more than once with Amy in the business office to have the incentive for moving into Brookdale Clearwater deducted from my parents bill. At this time I am noticing that a lot of changes in staffing is occurring which I hope will improve the dining experience, as well as, transportation services. There are great people working there such as Rita at the front desk. She is phenomenal and makes sure that things are getting done. There are also a couple of resident aides, Ceelee, Chantelle and Yanis. Helen is in housekeeping and she is a sweetheart. The new hire for the business office, Stephen is good too. My other favourite people are Caroline, because of her positive attitude and Lorraine in the beauty shop. My Mom gets a big kick out of her server, Leonora, in the dining room. My Dad just would like his food hot. The place is well kept. My only suggestion would be that when you talk with someone that they should write it down so they can remember to get done what you are asking them to do. We walked in the garden this week and the covered area needs a really good cleaning. And I wish we did not have to get out there through the smoking area.

They were pretty good, but huge. I liked the friendliness. The whole staff was very nice. It was right near the water, though, and didn't care for that because I could see it being evacuated during a storm.

Physical Therapy and Occupational Therapy are the highlights. Wonderful. The CEO is the lowlight. She is negative and not at all open to the views of others. Chefs are always changing. Activities are only good for the memory care folks. New owners are forcing cuts in services. The head of memory care is wonderful.

It was Ok but not enough attention or supplies given for $[removed] a month. Food is not so great.

For months the kitchen was out of basic staples, like eggs and bacon, milk, serving cold sandwiches as dinner, serving the same 3 or 4 dishes over and over. Transportation is part of the package residents pay for, but they have not had a driver in months. Also they are terrible with the laundry. Constantly out of detergent, problems with the machines and mixing up peoples clothes / losing clothes. The hands on staff and medical director [name removed] do a very good job, but they are chronically understaffed. They are on the 3rd facility director in 12 months, and it is very inconsistent service. Communication with the families of residents is poor overall.

The location is the best feature but there are areas of improvement

At first meeting seemed very nice, place was clean, and they were referred. Bad decision. Poorly trained and immature staff.

Community is very safe. The Activity Department is very proactive in encouraging residents to participate in different activities. The facility is clean and dining room offers a variety of meals to satisfy most people. They do need more aides to assist the amount of residents and more monitoring.

I would tell them there has been a decline over the past 3 months. Hopeful with the new ED, things will improve overall. Census has decreased, and staffing is reflecting that. Food quality is subpar which is a change since admission.

I would not recommend Wickshire to anyone. I've been here [date removed]. We are on chef number 7. Food goes from bad to worse. Some of the staff is very good but some leave a lot to be desired. Activities are for children not for anyone who still has all their marbles. Lots of drawing, board games and inane stuff. Occasionally there is some good entertainment. The exercise classes were good but have gone downhill since the staff changed. The activity director tries so hard but can't do it all herself. Again I would not recommend this place to anyone.

It was hard to communicate with some higher ups. When you called never could take your call. Would take there time getting back to you if they even did. The place was clean. The staff was very friendly. Felt they were under staff at times but even with that going on always polite. For the most part they were ok. In transition care felt they didn't deal with certain situations as if they never had a dementia patient before. Felt like they needed more training. Sage staff worked really hard. It looked like there was plenty of food. There were activities planned. It started off good. My father in law was not even there for3 months they raised the cost. Then when they moved him to [name removed] 2 months later wanted to increase it again was able to keep it down but just before my father in law passed away in April was going to increase it again. Understand there will be some increases but it was a lot for not even being there that long. Our overall experience was ok. Can't compare it to anything else.