Clearwater Senior Living

Our tour at Clearwater at Rancharrah was good. I liked the décor, and the stetting was nice. But it was expensive.

Very expensive, everything is an add-on. However, it's pretty perfect for what we need.

We toured this community and the community was very nice. The staff was very nice and they did a great job answering our questions.We enjoyed this tour

They are a new community, and are still working out some of the kinks. Some of the kinks they are working out is the operation of the heat and air conditioning, and showing the residents how to operate this in their room. My loved one enjoys some of the people that are on staff. The community has a chef, choices for meals, and other items you can order. My loved one enjoys the food. They keep our loved one active with activities, even my loved one's doctor has mentioned being pleased with all the activities available. It is more expensive than some other communities by hundreds, but being newer you would expect that.

They have great food! Good meals and variety.

Everything is wonderful but they need a faster response tie when pendent is pushed.

It's very expensive, and we've already had a rate increase since we moved in. So that's something to keep in mind, to expect 2-3% increases every year. And then when you try to call billing, they don't get back to you (and online billing is atrocious). But honestly, that's my only issue - billing and cost. It is expensive, but I think that's just senior care. It's all a bit overpriced. That being said, the staff is phenomenal. They have been absolutely top class. I've had to travel a lot between states to come visit, and they help make arrangements for my visits, and they'll drop things off for my loved one. I absolutely love them. The activities director has been phenomenal as well, letting me know what 's going on, sending me pictures. She's been an absolute goddess. Maneuvering around in Covid like she has to make sure the residents are still being stimulated has been very much appreciated.

I have nothing but praise for the community. They did a great job with my loved one. It is a beautiful and new community with great staff.

My mom chose Generations at Pinnacle Peak because they had a ton of great activities for the residents to participate in. Since COVID, she has not been able to participate in as much as she would like to. The facility was also fairly new so it was almost like walking into a resort, very nice and open with friendly staff members. I would recommend.

The food was great, and everything was well. This was before COVID. The community is clean inside and out, and everything was taken care of. The people are friendly. The staff tend to bend over backwards to assist residents. Clearwater was the highest on my list, and this is a brand new community. They have a monthly calendar with lots of daily activities for residents participant in.

This community seems to be better than average. I visited a number of communities and this was one of the better ones. We have been happy with her there. She says the food is pretty good and they offer a variety. We chose this because of its location, it is close to our family and it is in a nicer part of town. Her apartment is spacious enough for her. I would recommend this community to other families.

It is a lovely facility. It is hard because of the changes with Covid-19. Food is okay, we expected little more. It has a functional layout. Just like anything you really have to look around and in the end there are still good and bad aspects. They have lovely but outdoor space but is rarely used by the residents for activities.

My mom has lived here for the last two years, almost since they opened. It's not perfect, but the issues are mostly minor and administrative. The facility is beautiful, the apartments are very nice, the food is very good (I've had a few dozen meals and nothing was ever bad, much was excellent.) The amenities are great, and the events schedule is packed. The service at meals is a little slow (but most people aren't in a hurry). The staff turns over quite a bit, and the best ones get moved to the next Generations that opens, which is unfortunate but understandable. They don't do a great job or orienting the newcomers, I've found, so their peers end up do that job. Seniors don't always like to ask, so over-communicating up front would be better. Overall they do a nice job and it's a shame that only complainers have filed reviews. The place is nearly filled and most residents like the community. I do not know about the assisted/memory care facilities; my mom is active and (so far) I help out when she needs it. She chose Generations because when she does need assisted care, later on, she won't have to change apartments.

Large, clean facility. Good for residents who are mobile.

Everything is going just fine! The facility is clean and we really like the staff. The meals are also great for my loved one, and there are plenty of activities to choose from We have no complaints so far!

I liked this bright community for care. Very clean and nice. This location was to far for me to get to my mom. The staff was nice. They had a nice menu. It felt like a resort that was large. They had nice activites available. The staff were nice and caring. It found it to be smaller but very nice. My mom would of like this community and we would recommend others to come for a tour for care and a good value.

The staff was very professional and helpful. It's relatively new and it shows. It's not cheap but it seems to be priced competitively. Mom has decided to have in-home care.

I had a good tour of this community. Everything went well, and this is a nice community. From what I saw everything appeared to be well maintained. The staff I met was friendly and nice. They answered my questions and were informative as well. It was good experience, and they treated us well.

My loved one absolutely loves the food she thinks it is outstanding. The staff is also very loving and makes sure my mothers needs are being satisfied. The quality of the building is beautiful, everything runs smoothly like clockwork. I would defiantly recommend this place.

The staff was very patient and welcoming with my father . The staff take care to keep clients engaged and active as much as possible. Welbrook has a full activities schedule including walks and a variety of games. On weekends Welbrook brings in singers and musicians to perform for the clients. On Sunday afternoons there is also a sightseeing drive in one of the facility's vans. The food is good and there is always plenty of it. The facility is brand new and has been kept very clean . The staff do a deep cleaning of rooms once a week. Overall we are happy with the care my father is receiving, and he appears to be enjoying Welbrook more as he gets accustomed to it.