Civitas Senior Living

Small number of residents. The admin staff I met when I chose this site was amazing and many of the caregivers too but there has been many staff changes since then. The cleanliness is better than other locations and remains constant. The care givers are very kind. The house cleaning staff is excellent. The admin organizational skills are terrible in regard to family nights and group events. Dates & times quite often not accurate or not relayed & reminded to the tenants for attending. The entry staff either ignores you or are not congenial when asked a question. The dining room lacks consistent organization, the menu doesn't change enough and the food isn't generally very tasty.

My loved one is a resident at Tech Ridge Oaks N. Austin and overall the experience has been good. The staff is good. There is a pretty big turnover, but a decent percentage that have stayed for over a year. The food is good. The activities have been pretty lame, I wish they would have more entertainment. Once or twice a month, a musician usually comes in. There is a newer Activities Director and she is definitely more friendly and seems to be trying to make improvements. They do have a family night which they go all out on. It's very nice, but I'd personally prefer they spend the money on the residents' entertainment. As for the value for cost, I think this facility is on the higher side. But it has quite a few open rooms, they seem to have a challenge keeping residents. Our mom has dementia and we do not feel it would be good moving her chasing a perfect location. She is still semi adjusted to this move, over a year later. I think the high point of this facility is the employees. They seem to be very kind. They have just selected the 3rd facility director.

It would have been helpful to have a written list of the employee titles/shifts and a description of their duties. There were three shifts per day. Certain shifts handled different aspects of the laundry. It was confusing sometimes to know what to expect from the caregivers versus other staff.

I would recommend this community to anyone who may be looking for a new home. I do not participate in the activities myself but we sure have a lot of options. The food is not the best quality and portions are smaller than I would like but other than that it’s a great place to live.

If you're thinking of moving here it is a great place to be. the residents and staff are great. The staff are very helpful to get your problems solved in a timely manner. I feel safe and very comfortable here.

The close proximity to my home was a key factor in placing my brother here. I can be there quickly or even multiple times in a day if needed. The warm atmosphere of Harvest far exceeds other facilities nearby. adequate staffing is always a concern as well as training of said staff.

We received a call from the facility today about an incident with my father-in-law last night. Anytime that they have any concerns they reach out to us. It is a huge value to us because they know his typical schedule and if he deviates from it, they see it as something to watch out for. I have never eaten there, but I saw a lot of residents eating and they seemed to enjoy it. From my perspective they had a great variety of options that they offered. It seems like they have a lot of great activity options, including Veterans meals. It is a little expensive, but the apartment is very nice. I would live there if I could. I have really appreciated the management and front desk staff because they know my father-in-laws health issues and are mindful of that. He can get very angry because of the dementia. They let us know if it gets really bad or they have concerns but they have enough experience with that type of thing that it doesn't faze them.

I would recommend Double Creek Assisted Living & Memory Care to a friend.

It's very clean, good meals, and friendly staff. I would recommend Clear Fork Senior living to others.

I would recommend to others. It's a good place for your loved one. It was close to my home and I had heard good things.

The facility works all three areas, independent living, assisted living and memory care. I only deal with the assisted living part. Can't comment about the other two. Appears better suited to independent living but that subjective.

The staff is very friendly and helpful. The housekeeping staff do a good job. Communication with family is good. The move in process went smoothly. The food is good most of the time. The quality of food is good, just over cooked at times. Suggestions: More menu items for people on dialysis and transportation on the weekends for the residents.

I admire the overall dedication of the staff at The Brooks of Cibolo community! It's a bright and clean facility!! We would recommend this community to other families based on the experience we have had so far.

Clearfork has given us the ability to know while we are away from our loved one we can feel comfoted knowing they are taking care of them and they are recieving the care they need. This provides an ease of mind knowing things are handled.

Super friendly staff. Not always quick to help. They went on lock down this past month for Covid and were delivering meals to rooms and "forgot" about our loved one a couple of times. My loved one was in memory care there for a little over a week. When my loved one was able to eat, they did not tend to the needs. We had to request that they feed our loved one. It was really disappointing

It's a beautiful facility. The staff is caring. They could do better rotating the menu. My Mom gets tired of stuff but other than that I highly recommend it.

I am new to the area and heard about this facility and how great everything was including the memory care. I have been looking for my loved one a nice place to be where she will be taken care of correctly. As I am a nurse that has previously worked in facilities/ homes. The facility is great everything I was told. I spoke with an [name removed]. Which I believe she is the memory care coordinator or manager and a [name removed]. Well they were very informative about everything. While I am still looking around to make sure of the facility. I want to say this is a great place. I just want to look at a couple of more places before I make my final decision. Thanks to [name removed] for all the info.

The meals are good depending on the menu. They have a great maintenance supervisor as well as cleaning staff. My family feels we are well protected and the other residents that are living there are great!

My mom is currently a resident at The Bluffs of Flagstaff. My only comment is the food is delicious, but they run out of stuff all the time. The servers don't know and then they just bring you something else without asking if you would like it. Oh and the staff are great, but as with everywhere else, they are short staffed and many of the employees are trying to do 2 and 3 jobs. Overall, my mom is very happy at The Bluffs of Flagstaff.

I would recommend Tech Ridge to any friend & share my experience has been positive.The staff was welcoming, & the facility is very clean.