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8.5
Review Score
2940 Mill Run Road South, Huntsville, AL 35763
It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
16 Lilac Ave, Fox Lake, IL 60020
They are attentive and understanding of my mother's changing needs. Everyone including director, business manager, nurses, caregivers have been open to my questions, comments, and requests. The facility is...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
423 Covington Avenue, Thomasville, GA 31792
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
300 Meredith Dr, Durham, NC 27713
Front desk staff were kind and helpful. [name removed] of Legacy at Bartlett Reserve therapy services was very supportive. Overall the staff were empathetic and patient.
Bartlett Reserve is an independent living community located in Durham, NC, in the heart of the Triangle area near Research Triangle Park. The team at Bartlett Reserve sought to create an entirely new independent senior living concept, blending the needs of today’s seniors with 4-star level...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Charter Senior Living of Shiloh, located in Shiloh, IL.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always preserving their...
4132 Longhill Rd, Williamsburg, VA 23188
Dominion Village of Williamsburg transitioned into a memory care facility as my mom became a resident in 2024. She receives a high level of care, participates in weekly activities, and enjoys the off-site...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
1373 D'Adrian Professional Park, Godfrey, IL 62035
What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.
At Charter Senior Living of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate...
220 Conant St, Danvers, MA 01923
Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
3701 W 183rd St, Hazel Crest, IL 60429
What we like the most about Charter Senior Living is the care and respect that was shown to our Dad and our family was wonderful. Dad was only there for 6 days, but we went there daily and the staff always...
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
6012 Magnolia Beach Rd, Panama City Beach, FL 32408
They are GREAT!! Facility/staff communicate with family. Keep family posted on how their family members is doing. Welcome family members to participate in activities.
Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...
2900 Westside Dr NW, Cleveland, TN 37312
5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve...
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
4444 W Court St, Flint, MI 48532
Landings offer spacious, clean, and quiet apartments. A variety of activities are offered but your privacy is respected. friendly. and helpful and there is a quick response time if you need assistance. Three...
Charter Senior Living of Stepping Stone Falls is a high quality assisted living and memory care community located in Flint, Michigan. Flint is a charming city boasting a year round farmers market, bike trails, a cultural center and an abundance of dining and shopping. Residents at Charter Senior...
1840 Reisterstown Rd, Pikesville, MD 21208
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
1125 N Edge Trail, Verona, WI 53593
The food gets a lower rating because, at first it was amazing, however, within a month or so, they lost one of their cooks and it never regained its quality. Care a little low because there were a couple of...
Charter Senior Living of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support...
568 N. Pine Rd., Bay City, MI 48708
Mom is getting great care. Staff is friendly and manager as well as nurse is very engaging and really do care. Mom’s only complaint is that she doesn’t like the food. She is a picky eater so I am sure it is...
Experience our difference the moment you step foot into our one-of-a-kind Assisted Living community. You’ll be greeted by our professional staff who are ready to listen to you and learn all about your wants, needs – and stories! You’ll see residents smiling, laughing and participating in...
291 Federal Rd, Brookfield, CT 06804
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
5601 Burke Rd, Madison, WI 53718
It worked out well for my mom and I'm glad I found a place quickly to move her out of the other assisted living facility she was in. Very good communication with the staff. The girl i was dealing with went...
Charter Senior Living of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and...
197 Indian River Road, Orange, CT 06477
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...
440 McLaws Cir, Williamsburg, VA 23185
It's gotten better with the new administration. Prior to that the scores would have been lower. The phone situation at the end of December and early January was totally mishandled! Families could not get in...
Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...
7600 Laurel Bowie Rd, Bowie, MD 20715
For the value for cost, its peace of mind and expensive. However, I would say the community feels friendly, caring and understanding. Yes, we would recommend this community to other families based on the...
Welcome to Charter Senior Living of Bowie, our beautiful, home-like setting, conveniently located between Baltimore, Annapolis, and Washington D.C., with easy access from major freeways and nestled in front of a golf course, you find private studio suites, single floor living areas, beautiful...
2401 Cumberland Pkwy SE, Atlanta, GA 30339
That issue for placement was last May. You guys were a lifesaver for me. I filed for a court appointed guardian and conservator which was granted. She ran out of funds for Charter and just recently she moved...
Go do more of what you love.Sometimes as you get older, you need a little extra help. At our personal care and memory care community in Atlanta, Georgia, we can assist you with the little things — like simple housekeeping and meals — and with bathing and getting dressed, too. We customize your...
2562 Pierce St, Sioux City, IA 51104
Wish we could have stayed at Charter but more assistance was needed! Charter worked very hard to meet [name removed] needs but more was needed.
Charter Senior Living of Northpark Place offers all the amenities of home without many of the hassles & headaches that go along with home ownership. Located just a few blocks away from Unity Point St. Luke's Hospital in Sioux City, Northpark Place is one of the most established communities in...
1200 N Pkwy, Jackson, TN 38305
Loved that it was a small facility! My Dad was the only male in memory care until his last week. That made it hard. The nurse and director were great. The office manager and the memory care director both...
At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...
3610 Randolph Rd, Charlotte, NC 28211
I am delighted with everything at the memory care unit at Charter. I was warmly welcomed by everyone I met and given great information before Dad moved in. I’ve been supported every step of the way which is...
Come To Live Here.Just when you thought life in the Carolinas couldn’t get any better, Charter Senior Living of Charlotte has raised the bar. Great scenery is just the start. We’ve also instilled a new philosophy on senior living, as fresh as the morning breeze while rocking on our wrap-around...
Review Score
1,923 reviewsOut of 10
5 star
56%
4 star
26%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 534 reviews in the last 2 years. Over all time, Charter Senior Living has 1,923 reviews with an average "overall experience" of 4.2 out of 5.
We have not been there very long, but they have been very helpful in the time that we have been there. They are very responsive when I call and have any questions. It's been a good experience with Emeritus at Cherry Hill and I would recommend them.
5
5
5
5
4
Charter Senior Living of Danvers in Danvers, MA
3.9
(59 reviews)
So happy I was able to get my dad into Walking Horse. The room he has is spacious and has a wonderful view of one of its courtyards. The staff are extremely friendly and helpful, my dad even commented on how nice everybody was. They really listened and took extra care of his needs, which not only helped in making his transition but helped us as a family know that he was in good hands. I choose Walking Horse because it was a smaller community and homey. No stairs or elevators navigation is easy to the dinning and social areas. The food is excellent and they have plenty of activities to satisfy everyone.
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5
5
4.5
5
Walking Horse Meadows in Clarksville, TN
4.2
(25 reviews)
My parents have one of the large 2 bedroom apartments. They love their new nest and have made some much needed friends. Everyone thinks, Oh try to keep them in their own place for as long as you can. Or you're a bad child putting your parents into assisted living. Wrong! They were in a cage in their place, couldn't drive, no one but each other to stare at all day or the tv, to tired to cook or clean up.even with all my help & an occasional helper. Here they have activities, new friends to share life stories with & learn of their new friends stories . The staff has been wonderful!! To my parents. No more cooking, laundry, etc. for my Mom! She LOVES it. Plus in the dining room it isnt the same food for every one. They have a menu as if you were dining on a cruise ship! P.s. Great chef! Also, I am at peace knowing there is always someone there for them 24/7. Hope this isn't inappropriate to mention but a place for mom Did Not help us find Mallard Cove! Someone else did, yet they demanded commission just because they sent me an email with mallard cove on it , along with an extensive list of every place in town. Then they sent out a referral to every place with our names so they would get commission. They did nothing to help us! Be careful. Mallard Cove gets a 10 from our family!
Read More5
5
5
5
5
Mallard Cove Senior Living in Sharonville, OH
3.9
(48 reviews)
They were just very kind and very forthwith as far as making the arrangements . I was impressed with their facility.They are doing great. They keep it clean, and the staff is friendly. I don't really have any concerns at this time. It's going pretty well.
5
5
5
5
5
Wonderful atmosphere at a price lower than others in the area. Mother-in-law reluctantly agreed to try assisted living and was happy with Emeritus within weeks. Unfortunately, she lost her balance and fell, cracking her hip. Fortunately, however, she was at Emeritus and was helped immediately and brought to the hospital. Thank God she was not at home when it happened! She is currently in rehab but is anxiously awaiting the time she can return,
Read More5
5
5
5
5
Charter Senior Living of Woodbridge in Woodbridge, CT
4.2
(56 reviews)
Buddy is welcome here. Kitchen available for family to cook in while visiting as well as private dining areas.
5
5
5
5
5
Charter Senior Living of Shiloh in Shiloh, IL
4.5
(32 reviews)
It was a hard decision for my grandparents to leave her their of 56 years, and move into a retirement facility. Though The Grand Victorian isn't "home", it is definitely the next best thing. We are very happy with the facility, staff, food, and care. Grandmother is more active than she has been in years. She is happy, and is always doing an activity or socializing. It's fun listening to her tell us about the local "gossip". Grandfather is in the moderate stages of Alzheimer's Disease, but is happy, and gaining back some weight. He appears to be content and fusses about needing to get bigger pants. Overall, once Grandmother decided she needed help, moving into The Grand Victorian, was a great decision.
Read More5
5
5
5
4
Charter Senior Living of Pekin in Pekin, IL
4.9
(14 reviews)
I get treated very well. Overall, I love it.
5
5
5
5
5
The Cottages of New Lenox in New Lenox, IL
3.8
(40 reviews)
I was looking for Alzheimer's care for my husband. If I were looking for care for me, I would give it 5 stars all the way. Beautiful facility, friendly staff, dining room was elegant and menu looked great. Looked like a very comfortable and caring place.
5
5
3.5
3
5
Charter of Cleveland in Cleveland, TN
4.7
(13 reviews)
Our family recently made the decision to select this facility for our father's care when it became clear that it was no longer safe for him to live at home alone. Dad has adjusted quickly and positively to the move. We have been very pleased with all aspects of his care and the transition we faced. Dad considers Morningside to be his home and we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.
Read More5
5
5
5
5
Charter Senior Living of Jackson in Jackson, TN
4.1
(15 reviews)
So far everything is going pretty good. I think it's excellent. I don't have any concerns about how clean it's kept, or how friendly the staff is. The food is excellent too. It's working out well so far.
5
5
5
5
5
Bartlett Reserve in Durham, NC
4.8
(103 reviews)
We are really happy with it. I really like it there. Mike the director has done an especially great job, he really went above and beyond. The staff is nice, the apartment is nice. It's sunny and pleasant, it's a nice atmosphere. The location is nice, we are really happy. She likes the food too. They have a cute little bistro and the dining room is pleasant.
Read More5
5
5
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5
Charter Senior Living of Rockford in Rockford, IL
3.4
(32 reviews)
I am very well pleased. He fell once and they were right there for him. It's clean, and the staff is friendly. We are happy with them. We like the security of it.
5
5
5
5
5
Charter Senior Living of Pekin in Pekin, IL
4.9
(14 reviews)
We've had a wonderful experience overall with Emeritus at Woodbridge! I have to specifically call out their marketing person, John Babecki. I have never experienced such good follow-through and customer service. He was a huge help throughout the whole process. He had excellent listening skills and really catered the information he provided to our needs. He's also continued to follow up with us even after the move, which I really appreciate! And the community itself is fabulous as well! The facility is well kept and clean, and the staff are all friendly and professional. You can really tell that the staff are close, they work very well as a team.
Read More5
5
5
5
5
Charter Senior Living of Woodbridge in Woodbridge, CT
4.2
(56 reviews)
Our favorite place so far. The staff is kind and accommodating. The individual care plans seem well thought out. Spaces are large, hallways are wide. They have a full time chef.
5
5
5
5
5
I thought Brookdale Vinings did an excellent job overall. Our experience with them, although short, was a good one. The staff were all very friendly and caring, and they take great care oft he people who live here. The facility itself is clean and well kept, and they have a lot to offer.
5
5
5
5
5
Charter of Vinings in Atlanta, GA
3.9
(81 reviews)
We chose this community to place my mother for a respite stay while I was out of town. It was a very friendly place and very clean. It worked out and we liked the place.
5
5
5
5
5
Charter Senior Living of Shiloh in Shiloh, IL
4.5
(32 reviews)
When I visied this community, I thought it was very nice. I found out that it was only for senior living, but they do have a memory care area as well. They grandfather residents in if they develop issues later on after residing there. They had lots of activities and even provided transportation to those who needed to get to dr. appointments and whatnot. Overall, it was a nice visit.
Read More5
5
5
5
5
Charter Senior Living of Kenosha in Kenosha, WI
3.7
(24 reviews)
We unfortunately didn't get a lot of time here. We moved in furniture and that's about it. They were excellent to work with. They were very good about working with us on the billing and the contract since my loved one didn't make it long enough to even get moved in. They were very friendly, and caring though.
5
5
5
5
5
Charter Senior Living of Washington in Washington, IL
4.6
(14 reviews)
They are doing a very good job, but she is not adjusting very well. She is safe which is a good thing. The people who work there are really excellent, and helpful to me. Everyone has been really nice, and accommodating. Everything is kept clean. Jill the executive director is excellent.
5
5
5
5
5
Charter Senior Living of Dedham in Dedham, MA
4.1
(43 reviews)
There are 70 total Charter Senior Living Facilities.
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