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8.5
Review Score
2940 Mill Run Road South, Huntsville, AL 35763
It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
16 Lilac Ave, Fox Lake, IL 60020
They are attentive and understanding of my mother's changing needs. Everyone including director, business manager, nurses, caregivers have been open to my questions, comments, and requests. The facility is...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
423 Covington Avenue, Thomasville, GA 31792
They care about you and your family member that is going to stay with them and they show it. I asked GOD to guide me in my decision and HE confirmed my choice. When I went to talk to them they were listening...
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
300 Meredith Dr, Durham, NC 27713
Front desk staff were kind and helpful. [name removed] of Legacy at Bartlett Reserve therapy services was very supportive. Overall the staff were empathetic and patient.
Bartlett Reserve is an independent living community located in Durham, NC, in the heart of the Triangle area near Research Triangle Park. The team at Bartlett Reserve sought to create an entirely new independent senior living concept, blending the needs of today’s seniors with 4-star level...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Charter Senior Living of Shiloh, located in Shiloh, IL.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always preserving their...
4132 Longhill Rd, Williamsburg, VA 23188
Dominion Village of Williamsburg transitioned into a memory care facility as my mom became a resident in 2024. She receives a high level of care, participates in weekly activities, and enjoys the off-site...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
1373 D'Adrian Professional Park, Godfrey, IL 62035
What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.
At Charter Senior Living of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate...
220 Conant St, Danvers, MA 01923
Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
3701 W 183rd St, Hazel Crest, IL 60429
What we like the most about Charter Senior Living is the care and respect that was shown to our Dad and our family was wonderful. Dad was only there for 6 days, but we went there daily and the staff always...
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
6012 Magnolia Beach Rd, Panama City Beach, FL 32408
They are GREAT!! Facility/staff communicate with family. Keep family posted on how their family members is doing. Welcome family members to participate in activities.
Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...
2900 Westside Dr NW, Cleveland, TN 37312
5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve...
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
4444 W Court St, Flint, MI 48532
Landings offer spacious, clean, and quiet apartments. A variety of activities are offered but your privacy is respected. friendly. and helpful and there is a quick response time if you need assistance. Three...
Charter Senior Living of Stepping Stone Falls is a high quality assisted living and memory care community located in Flint, Michigan. Flint is a charming city boasting a year round farmers market, bike trails, a cultural center and an abundance of dining and shopping. Residents at Charter Senior...
1840 Reisterstown Rd, Pikesville, MD 21208
The staff is exceptional and kind. The dining experience is different than most assisted living facilities. You actually have a choice of what you want to eat. It is like going to a restaurant. They have the...
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
1125 N Edge Trail, Verona, WI 53593
The food gets a lower rating because, at first it was amazing, however, within a month or so, they lost one of their cooks and it never regained its quality. Care a little low because there were a couple of...
Charter Senior Living of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support...
568 N. Pine Rd., Bay City, MI 48708
Mom is getting great care. Staff is friendly and manager as well as nurse is very engaging and really do care. Mom’s only complaint is that she doesn’t like the food. She is a picky eater so I am sure it is...
Experience our difference the moment you step foot into our one-of-a-kind Assisted Living community. You’ll be greeted by our professional staff who are ready to listen to you and learn all about your wants, needs – and stories! You’ll see residents smiling, laughing and participating in...
291 Federal Rd, Brookfield, CT 06804
They staff really cares. They are gentle and genuine. I'm so happy my mom is there. Definitely recommend this community based on the experience we have had so far
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
5601 Burke Rd, Madison, WI 53718
It worked out well for my mom and I'm glad I found a place quickly to move her out of the other assisted living facility she was in. Very good communication with the staff. The girl i was dealing with went...
Charter Senior Living of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and...
197 Indian River Road, Orange, CT 06477
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...
440 McLaws Cir, Williamsburg, VA 23185
It's gotten better with the new administration. Prior to that the scores would have been lower. The phone situation at the end of December and early January was totally mishandled! Families could not get in...
Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...
7600 Laurel Bowie Rd, Bowie, MD 20715
For the value for cost, its peace of mind and expensive. However, I would say the community feels friendly, caring and understanding. Yes, we would recommend this community to other families based on the...
Welcome to Charter Senior Living of Bowie, our beautiful, home-like setting, conveniently located between Baltimore, Annapolis, and Washington D.C., with easy access from major freeways and nestled in front of a golf course, you find private studio suites, single floor living areas, beautiful...
2401 Cumberland Pkwy SE, Atlanta, GA 30339
That issue for placement was last May. You guys were a lifesaver for me. I filed for a court appointed guardian and conservator which was granted. She ran out of funds for Charter and just recently she moved...
Go do more of what you love.Sometimes as you get older, you need a little extra help. At our personal care and memory care community in Atlanta, Georgia, we can assist you with the little things — like simple housekeeping and meals — and with bathing and getting dressed, too. We customize your...
2562 Pierce St, Sioux City, IA 51104
Wish we could have stayed at Charter but more assistance was needed! Charter worked very hard to meet [name removed] needs but more was needed.
Charter Senior Living of Northpark Place offers all the amenities of home without many of the hassles & headaches that go along with home ownership. Located just a few blocks away from Unity Point St. Luke's Hospital in Sioux City, Northpark Place is one of the most established communities in...
1200 N Pkwy, Jackson, TN 38305
Loved that it was a small facility! My Dad was the only male in memory care until his last week. That made it hard. The nurse and director were great. The office manager and the memory care director both...
At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...
3610 Randolph Rd, Charlotte, NC 28211
I am sad that my husband passed away 3 weeks after admission but during that time he was in 3 different hospitals and was only at Charter for a total of 5 or 6 days. But that said, they took good care of him...
Come To Live Here.Just when you thought life in the Carolinas couldn’t get any better, Charter Senior Living of Charlotte has raised the bar. Great scenery is just the start. We’ve also instilled a new philosophy on senior living, as fresh as the morning breeze while rocking on our wrap-around...
Review Score
1,918 reviewsOut of 10
5 star
56%
4 star
26%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 532 reviews in the last 2 years. Over all time, Charter Senior Living has 1,918 reviews with an average "overall experience" of 4.2 out of 5.
I would recommend without hesitation. The amount of care received , especially for the cost, is exceptional. My mother is blind and therefore a high maintence resident. The staff is very friendly and appear to enjoy their jobs and care about the residents. I also have access to the administration and medical team. by phone , text or email. Which is very comforting as well as efficient manner of communication.
5
5
5
5
5
5
5
Charter Senior Living of Godfrey in Godfrey, IL
4.7
(27 reviews)
Very welcoming community.
5
5
5
5
5
5
5
Charter Senior Living Towson in Towson, MD
3.9
(71 reviews)
The price was great. The staff was really nice.
5
5
5
5
5
5
5
Charter Senior Living of Franklin in Franklin, TN
4.4
(20 reviews)
From the beginning to the end of the process of moving my Mother in law from Georgia to Maryland was as smooth as it gets! They were so helpful and did so much for us. They are very informative and knowledgeable as to helping us and leading us through. Highly recommend The Cottages of Perry Hall. Our mom loves it there. ??
4
5
5
5
5
5
4
The Cottages of Perry Hall in Parkville, MD
3.9
(46 reviews)
Everyone treats you as family when u walk in and is very compassionate to my mom and all the others staying there. Highly recommend and can’t say enough on how awesome the staff interact with everyone????
5
5
5
5
5
5
5
Trail Creek Place Memory Care in Michigan City, IN
4.3
(14 reviews)
We are so thankful to have found Walking Horse. Everyone is so kind and engaging. The building is very secure and staff is always present. The decor is modern and we found everything very clean. Our mom is in the memory care unit and everyone is so lovely. They keep her very engaged and very safe.
5
5
5
5
5
5
5
Walking Horse Meadows in Clarksville, TN
4.2
(25 reviews)
We chose KindCare at Bristol because it is a brand new facility, cleanliness, location despite cost and initial "community fee" we were charged. Also, memory care unit is specific to my mother's needs. Staff appear to be very nice and attentive to the residents and family members.
5
5
5
5
5
5
5
KindCare at Bristol in Bristol, CT
5.0
(4 reviews)
The facility is spectacular. The food was great and the staff were very friendly great place for your loved ones.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(85 reviews)
I love the “hands on” relationship with the staffers. [Name removed], is the Nursing dept, has been most helpful and supportive. I can’t say enough things about her. Always return runs my phone calls, answer questions and gives information that I’ve requested. [Name removed] in physical therapy, also has been quite helpful with my mother and keeping me informed with my Mother's well being. [Patricia], who sometimes has brought medications with water for Mom, always comes in upbeat and with a smile. Makes my mother and I happy and at ease with her transition into a living facility. I love the pictures of my mother taking rides in the golf cart, and dancing with the Red Hat Ladies. She has found new energy and her zest for life! I am grateful. The only concern I have is that I have requested an accounting of all Mom’s monthly expenses. At this time I have received no information, or a return phone call. No return email, text or phone call is concerning. Even with this, mom’s happiness is A+.
5
5
5
5
5
5
4
They are caring and very involved and my dad's care. Always accessible. [name removed] and [name removed] were so welcoming. I would highly recommend charter and a place for mom!!
5
5
5
5
5
5
5
Charter Senior Living of Hermitage in Hermitage, TN
3.8
(52 reviews)
They are an excellent memory care facility for Dementia and Alzheimer's. They understand the disease and help families through it. When his other facility kicked him out because they couldn't deal with the dementia, Charter took him in and was not scared of the issues. This is not an assisted care facility with a dementia unit tacked on the side. Dementia is all they do and they are fairly good at it. Their staff and new director [name removed] also seem to have fun and enjoy what they do. That is very important in caregiving fatigue. I would recommend the facility to anyone looking for specialized dementia care.
5
5
5
4
5
5
5
Charter Senior Living of Annapolis in Annapolis, MD
3.9
(20 reviews)
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities have been good.
5
5
5
5
5
5
5
Charter Senior Living of Woodbridge in Woodbridge, CT
4.2
(56 reviews)
My mother was briefly a resident at Charter Senior Living of Shiloh and it was a great experience for her. Everyone was very nice. The cleanliness was great. The food and activities were also great. She loved it. I would recommend Charter Senior Living of Shiloh to others.
5
5
5
5
5
5
5
Charter Senior Living of Shiloh in Shiloh, IL
4.5
(32 reviews)
My mom's room is spotless. She really likes the meals. The staff truly cares. There is great communication with me. The OT in house is excellent. Staff knows everyone's name. I would definitely recommend Charter Senior Living of Hazel Crest. My dad, who also visits mom, likes the place.
5
5
5
5
5
5
5
Charter Senior Living of Hazel Crest in Hazel Crest, IL
4.2
(47 reviews)
The current staff at the landings have excellent communication and work together as a well oiled machine. They are kind, knowledgeable & compassionate. Personally all around a positive experience I would highly recommend The Landings of Geneses Valley
5
5
5
5
5
5
5
Charter Senior Living of Stepping Stone Falls in Flint, MI
4.1
(75 reviews)
They always went all out for any holiday with decorating and involving the residents. Everyone was very friendly and always said hello when they saw us. My father in law passed away in October, but during the eleven months he was there the caregivers were awesome. On the rare occasion we did have an issue, we brought it up to admin/management and it was immediately addressed. From our experience we would definitely recommend Charter Senior Living of Davison.
5
5
4
5
5
5
4
Charter Senior Living of Davison in Davison, MI
4.0
(14 reviews)
Staff has been exceptional!! They are always attentive and willing to assist in any way needed. The facility is always clean and offer some good looking meals! My family is so glad to have our loved one here and she seems happy as well.
5
5
5
5
3
5
5
Charter of Vinings in Atlanta, GA
3.9
(81 reviews)
Everyone is very cordial and friendly. My father is in memory care and is kept active and engaged. The staff pays attention to all the members of this community and every staff members from other divisions make sure they greet any person they come into contact with.
5
5
4
5
5
5
5
Charter Senior Living of Newport News in Newport News, VA
4.0
(45 reviews)
Charter serves good meals three times a day. Residents are free to ask for anything the kitchen has. Every room has at least a mini fridge and microwave. My leftovers rarely go to waste. On a weekly basis Charter publishes a daily list of activities. Usually entertainment and Happy Hour occur on Fridays. Charter brings in specialty doctors -- dermatologist, Opthalmologist, dentist -- since I came here 2-3 months ago. The building, furnishings, and grounds are attractive. The staff are pleasant and attentive. My only complaint about the Charter I am in is it is not close to any shopping - personal preference.
5
5
4
4
5
5
4
Charter Senior Living Towson in Towson, MD
3.9
(71 reviews)
The facility is clean, cozy and home like. The staff is compassionate, attentive and respectful. Moving my loved one into Trail Creek Place was the best choice. Their activities director does an outstanding job of keeping the residents active and engaged. Trail Creek Place also has their dining room in three sections according to ability so the residents who can carry on a conversation are seated together encouraging social interaction.
5
5
5
5
5
5
5
Trail Creek Place Memory Care in Michigan City, IN
4.3
(14 reviews)
There are 70 total Charter Senior Living Facilities.
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