Cedarhurst Living LLC

Cedarhurst is a very nice place. My family member loves her apartment! All private pay is just soooo expensive! But they do a great job taking care of Mom! It's comforting knowing, even though she's in her own apartment, that she is visited and checked on at least five times a day!

It has been a wonderful experience, for both my mom and for our family. They are very communicative, responsive and my mom feels very well cared for. I would recommend this community to other families.

Our family had an in person tour and the tour experience was just okay, the community seemed a little more institutionalized then what we were looking for. However the staff members we met with were all very nice and very professional.

Whitlock Place has caring and professional staff. The care for my mom has been outstanding. The staff are respectful , trustworthy and helpful. The culture is one of dignity and respect for older people.

A couple of staff members had poor attitudes in wanting to assist us , and they would ignore us and visit and complain about personal and work things at the desk. Others were fantastic and very accommodating. Pay attention to people trying to get assistance. It's a good place for memory care, not so much if physical needs are needed.

The staff was very friendly and caring. They showed a lot of interest in our loved one. The only negative was the food as it was a little less average. The quality of food could be improved upon. There were meals a day served to the residents. There was a standard menu for the residents could order off of if they didn't like the special of the day. The staff communication was good with the family when we had questions or concerns and they were responsive.

We never considered this community. Nothing negative I can think of but just not the "warm and fuzzy" vibe.

The staff were all extremely gracious and kind. They also offer different levels of care here. I was just not very impressed by the look of the facility itself, it was very old and had that nursing home feeling to it.

Our family had an in-person tour and it was a really nice community and was our second choice but the community was just too far away.

My loved one likes the food. We picked this community, because it was closet to my home. They need to improve on communication. There has been a lack of communication For example, when I call to ask a question, I have to leave a message and they don't return calls. They offer activites, such as; Bingo, craft projects, class with making cookies, memory cards , and coloring. Overall, I am pretty happy with the community.

My loved one liked the food, and enjoyed playing Bingo. It was very expensive. The rooms really felt like a bedroom, and it did not feel like a hospital. They went above and beyond to get my loved one in the facility. I would recommend to other families.

All of the staff here are extremely friendly. The executive staff takes time about a month after move in to sit down with the family and go over everything and make sure everyone is on the same page with the care. One frustration I have had is we have been unable to get some important doctors appointments set up for my loved on - but that is no fault of theirs. I would absolutely recommend Cedarhurst of Columbia to others looking.

They cost a lot for the limited services they provide. they have too many issues with their dining services. They promise benefits they cannot provide. The community could improve the following: quality of food, variety of good, speed of service, and follow up- drink refills.

Cedarhurst is a very nice community with very friendly staff and based on the experience we have had we would recommend them to other families. However the communication with families could definitely use some improvement.

We chose Cedarhurst of Fort Wayne because of the facility itself. It is a very nice place, it is big and open, four seasons room, 2 courtyards, etc. It is great for people who like to walk, my dad really enjoys walking around. They like it here and are happy. For the most part everything is good so far.

Good people / caregivers.

Cedarhurst of Arnold was a very nice and clean facility. I do think it would be suited more towards those who are in the beginning stages of dementia. I did not see a whole lot of interaction between the staff and the residents during our tour. I do know their staff to resident ratio was not something that would have worked for the level of care my loved one needed.

This is a nice community from the outside and everything inside is beautiful. The biggest challenge we faced with our loved one was the consistency of care provided by the staff. There were times that the staff wouldn't respond to the call button in a timely manner when my loved one would push the call button, or the caregiver would show up and then the caregiver wasn't able to assist my loved one with half the task and there was no follow through. These concerns were in a short span of time that my loved one was there. There was turnover of agency staff that was there to assist the community. I'm not sure this would be unique to only this community, as I realize other communities face these concerns as well. Due to our experience we are looking to keep our loved one with family as long as possible.

I toured this community and really liked it. It was our second choice. Everyone here was very friendly. Cleanliness was really good. My loved one didn't end up qualifying for level of care needs, but if she had we probably would have chosen this facility.