Carriage Crossing Management

The facility is clean every time I go to visit. My family member complains about the food, and he says he washes his own bedclothes before they get to it. But the food looks very good to me, and I think they do a good job overall. I appreciate that they are willing to reevaluate care needs and lower care level and cost when appropriate.

My mom has been a resident of Carriage Crossing for 6 months. The very first thing I noticed at CC that I did not see at other places we visited was that the Executive Director spoke to every resident that we met on our tour. They all knew her and she knew all of them by name. This didn’t change as we met other staff - they all are kind, compassionate and love the residents in their care. On days they are short handed, ALL of the staff steps up to answer room calls - the front desk receptionist, the activities director, and, (several times) the Executive Director. My mom has the beginnings of dementia but at all hours, they happily calm her, sit with her when she’s scared, hug her and get her whatever she needs. The facility is beautiful, the food is delicious and socializing is encouraged. I highly recommend this to all those looking for a place for their loved one. The loving, caring staff is unmatched.

Cadence is a wonderful place to be. Staff is helpful. As for as the residents that they have there that I'm dealing with they have we their hands full. [Name removed] refuses to do anything they ask my loved one to do. My loved one goes to eat. But is refusing to shower. My loved one has not had one in several days. And I don't blame Cadence at all. All they can do is ask her. I've told them to force my loved one, but I know that they can't. Great over all experience. Cleanliness of my loved one's room could be better by the staff. I assume residents are to take care of their rooms but with a health condition it's hard to do. [Name removed] at the front desk is a sweetheart and very helpful. Care service and 5 staff they do the best they can. The meals good. I've eat there for lunch a couple of times. They provide lots of things for the residents to do and I'm pleased with that. Value is an issue I'm not familiar with, so I guess it is a reasonable amount.

I would recommend Cadence to others who need assistance for their loved ones. The staff is caring and seems as if they love the residents like family. The staff members are so very nice, and the Sales and Marketing team was very, very nice! The location is very well-kept and clean. I would recommend Cadence, it's a lovely, quiet facility.

I toured Carriage Crossing Bloomington and it was great! The friendliness/cleanliness/staff were all great, as well. Mom just felt like one of the other places that we'd toured felt more homey.

This is a wonderful community and I would highly recommend the community to others for their loved ones. The community lends itself to really caring for the residents with memory care needs. The staff is really kind. My loved one is really happy here. The food is really good. There are three meals a day for the residents. There is a chef on site and if the resident doesn't care for the special of the day, then the chef will make another option for them. The staff know the residents and will bring the items they want for the meals.

What we really like about Cadence Marietta and what we believe has made it such a great experience so far is the staff team - they are so accommodating, very friendly and the community itself just feels like home. Our loved one is really enjoying the meals and dining service and based on our overall experience so far we would recommend this community to other families.

I love Carriage Crossing. It's fantastic. The staff truly care. They work with the families and are very accommodating. They bend where they can. Overall it has been a great experience for our family. And they made a difficult decision easy.

This has been a great experience for our family member. They are all really nice and helpful for all of the needs.

We had a wonderful experience. My husband really loved it even though he was apprehensive about going into a facility while I was gone. I feel like he was very well attended to, and all his needs were met, and like I said, he was very happy. The food was great. The staff was very courteous and helpful.

All staff is very helpful and employees offer to help if help is needed from the director to maintenence staff. you are not just a number. You are treated specially.

This facility is top notch. The rooms are good size. The staff is excellent - they are caring people. Complaints are dealt with any the concern raised is dealt with right away. I would recommend this home to anyone.

This facility is really good. At this point though, I feel like I was misled on some things. It feels like they tell you what you want to hear and don't always follow through. I will say my mom is happy here, so that's a good thing. I would recommend them to family and friends.

Working on moving my mom to carriage crossing, I've visited several times. The staff is very attentive and the residents seem very well cared for. The rooms are clean and private as needed. We ate lunch there today and was impressed with the quality. I believe my mom will be very happy there.

We had a great tour with Cadence at Mt. Zion, led by the property manager. The property manager was very nice and accommodating. They went out of their way to accommodate my mom. The tour was very thorough.

Our first impression and first thought we had about Cadence at Rivergate was just how beautiful the community it. The staff there are just wonderful and really have gone above and beyond. When our loved one came to move in they had a big welcome sign for her and we really appreciated that because that was something they did not have to do. We have not had the meals their ourselves but our loved one has gained weight so we assume they have to be good. Based on our experience we would recommend this community to other families.

It is great interaction with the staff. I would like to see more of a variety of food options. My loved one is very happy with care that is given. One of the reasons why I picked Cadence, is because it felt like home. It's like a breathe of fesh air, and they have pretty gardens with beautiful flowers. Overall, it's a great place.

I have always enjoyed my visits at Carriage Crossing. I have seen them grow both with the facility and with the staff. On this particular day I was about to eat lunch with them. I had the meatloaf meal, It was fantastic and all homemade. I would highly recommend carriage Crossing to anyone looking for a place with assisted living and memory care.

The facility is very nice. The services were very good. I had no issues whatsoever with the facility, personnel, or services.

Staff go above and beyond to meet residents needs and the food is wonderful!