Bridge Senior Living

The onboarding was informative and efficient. The choice of activities was plentiful. The daily check ins were consistent and a huge relief for the family. The food was terrible. Worse than hospital food. The security was not very solid as most of the locking doors were inoperable more often than not as were the elevators.

We have been here for about a year and it is the third CCR community we have lived in. It is, by far, the best food quality. The administrative staff is very efficient and friendly. There is a wide variety of activities to choose from.

I can only speak to the assisted living side. It's great if the resident is still with it cognitively. They are not trained or equipped to deal with severe dementia.

The facilities are pretty much brand new, or close to it. It's very warm and inviting inside, the staff is excellent on handling my mother and her situation. She's moved from assisted living to memory care, which was quite effortless, as the facility did most of the work. The food is quite good considering, and they have quite a few activities for the residence to partake in including painting, exercise, reading, etc. The costs are somewhat comparable, at $[fee removed]a month for the memory care.

Positives: Lovely facility - individual units and common areas. Dinning is quality in service and food. Many activities. Flexibility of schedule for residents and their families. Cons: The support staff can be slow to respond, intrusive when coming in their own (during the night), vary in capability.

We started out at level 4 care and I didn't feel there was enough staff to provide that. At mealtime most of them would be downstairs with other residents. My sister in law was eating in her room so at times there wasn't much help around. We quickly dropped to level 2 care. The staff was truly kind to her and always helpful to me if I could find someone. There wasn't some difficulty reaching certain people by phone, but understandable because they were always really busy!!!!!

It is such a blessing to be at Somerby. We need assistance with a few things. Everyone who works at Someby is always kind and helpful to both [name removed] and I.

Mom is well taken care of a Woodbridge. The staff are always welcoming, consistent, and attentive. The staff are quick to her needs and the directors are easily accessible.

My mother really likes her friends that's she made. 1. They could improve on the meals, because whatever they have for lunch they also have for dinner. 2. Keep the transportation van working, it's always broken. 3. The rent was raised without proper notice ( at least 30 days), not knowing what people's needs were. 4. Most of the staff are really nice.

The staff is great, I just wish there were more of them. My dad is unable to participate in the activities. The room size is good.

What we like the most about The Terrace is that it has more older, experienced mature staff. Yes, we would recommend this community to other families based on the experience we have had so far.

The activities are numerous and fun and useful. I feel they're a bit understaffed, and a few aren't quite as customer service friendly as I think they should be. overall I would definitely recommend it. It's a beautiful place.

The dining room was like a restaurant -each person was patiently asked to choose from a menu and they had a wide range of times to be there for each meal. Staff is not easy to communicate by phone if you are in another town or state from your loved one.

think they are shorthanded right now which makes it difficult, however we would recommend this community to other families.

Anytime there's been an issue, they've been happy to try to address it immediately. And over I think they do actually a really good job. Plus he tried to have a lot of activities that benefit both the residents and the family members.

The activities was the very best part of the facility The social directors are incredible! Loved the activities and I would recommend Somerby community to other families based on the experience we have had.

Onboarding was a terrible experience but if you can hunt how the info you need, it's a great place. Room sizes and amenities offered are amazing. Feels homey and not like a "facility". Definitely very comfortable and beautiful. I would live there! Amenities and activities remind me of a cruise ship.

I searched many facilities. This one has a warm feeling and happy people! The apartment layout - more square than a long, narrow room, and carpet are nice features. The staff is friendly and the directors are willing to talk at any time. There has been some employee turnover. I believe it's a betterment. The servers in the dining room have good days and bad. The food is decent. Activities are a little bit light. Don't know if that changes with the seasons. For long term, I was pleased to know residents don't necessarily have to move to the memory care unit. They can stay where they are as long as they don't wander.

Overall it was a very good experience for our family. One of the things that we appreciated the most was the way the staff respected my aunt and the other residents. The few little issues we had we resolved pretty quickly. My aunt's biggest complaint was the food (isn't it always the food?!) but the few meals I had were bland but fine. The staff knew who my aunt's family even before we introduced ourselves to most of them

It is an older facility, but they are making gradual upgrades; as not to bother the residents. They make up for that in the way the staff treats the residents. They all seem To know everyone’s name and they get to know their likes/dislikes/quirks, whatever. We picked this community because it was smaller and more “family like” to us. My mother is a big cook and hasn’t complained in the few months she’s been there that she can’t cook (unbelievable). Thank goodness they do have some baking activities sometimes. She comments how much she enjoys the food and variety. I’ve eaten there a few times, and it was good! Some miscommunications at times, but that was when we first got her settled in and she has aphasia, which makes communication a little tough some days.