Best Care Senior Living LLC

We've had a very good experience overall with The Palms of Punta Gorda. The staff here is very personable and professional, and they do a great job looking out for the residents. The facility looks brand new, everything is very nice looking and clean! The entire community just has a happy feel to it, we're very pleased!

So far I would rate them a five all categories. The big difference between this one and the other service we used was the staffing. Having more people on staff gives them a better ability to help residents and this is a very important part of why we use a service.

I would highly recommend them to anyone, they are very, very good. Whoever takes charge there is right around there all the time and apparently it wasn't very good but he took over and it is just wonderful. They were wonderful to my mom, I had no problems, her room was clean and everything. They were just wonderful to her.

The people that work with my loved one are wonderful. The office staff are good but sometimes they can be more sells than the concern for my mother that the others that care for her show. The food is really good. I have eaten there a few times and liked it all of the times that I visited. They after lunch get everyone together and do wheel of fortune and family feud and different games. I know this is exactly where my loved one should be.

Superior has been a wonderful experience. although it was difficult to place my mom in an assisted living facility, i believe this is the place for mom. She no longer lives alone with no one to talk to, she has friends,and enjoys the activities. The staff is just wonderful, it has a homey atmosphere, and the residents get along wonderfully. I am so glad that we found Superior Residence. I know my mom is in good hands.

I would recommend The Cottages to families in the search of a great community. It is well cleaned and everything is always in place. I feel that my mother is safe which is very important. The meals are good so far she has not mentioned anything bad about her meals. At the moment she is not engaging in activities but they are offered.

We are happy. I feel like they have done a good job of encouraging him to be more active. He is gaining a little more independence and starting to do better. They are doing a better job than the rehabilitation place, for about 5000$ a month less. We are pretty happy.

I'm impressed with the level of care given here. It is a very pretty place and all of the help is so nice. The cost is average with others.

Overall, the care was good. There are probably 100+ patients, and for the size, they do a nice job. It was decent, not as clean, but they took good care of him. They had a nice outside area that he enjoyed. It's also locked down facility.

I looked at several facilities for my mother and Superior by far was the nicest, the staff is friendly and engaged with the residents. I am so glad that it’s clean and smells clean, it was amazing how many are dirty and smells badly. It was a hard decision to make but I feel comfortable that she is getting the best care and she looks happy.

Superior Residences of Brandon is really good. They do a good job in caring for those who are there. The management and staff are all very kind and professional. I'm glad I chose them to care for and take care of my mom.

Managers provide quality care and attention to patients individual needs. Some CNAs not that committed, but management tries to constantly upgrade. There is a good selection of activities and a regular medical check up service, which is much more convenient than taking patients to doctor offices.

It seems to be under staffed at times & inattentive to residents needs or requests. Food could use some improvement. Facility infrastructure such as HVAC. Other than that you have a very nice facility. It’s nice to have holiday meals with your love ones & still allow them the freedom to go to a family member’s home

Superior has a great staff...no complaints. Improvements are something to look into 1)Better security 2)outside lighting 3)Inside facility (reception/Lobby area definitely needs more lighting. 3) Some kind of odor neutralizers for Residents rooms and hall ways.

Everything was great

Been very pleased with the facility for the past 4 years.

The compassionate care of the attendants was above average. They did what they were told to do, and they were very caring about it. And the residents could feel safe in the environment there. The food looked very unappetizing. What I felt was really lacking was activities. There were no activities at all, not even memory care related ones. But it was always clean there. The tables were clean, and they were diligent about getting the plates up after they ate. You never saw spills on the floor. If it did occur, they were right there cleaning it. My loved one was unable to care for herself, and she always smelled good and was clean.

It is cleaner than I thought it would be. It doesn't smell. They keep my loved one clean and dressed well. I would have to endorse

We chose The Cottages because it was affordable and the cottages are separate, so there was always someone in each one to look after residents. They have moved my mom to the memory care part of the facility and it has gotten better for her. You can tell the staff members really care about my mom. My favorite part about the community so far has been the easiness of it as well as the staff members, they have been great. I would recommend.

The Cottages is a very cozy facility as each cottage is set up like a private home. Many of the activities are conducted in the cottages themselves. Staff is friendly and caring. Facility is on one floor so residents do not have to climb any flights of stairs. I live 20 minutes away from facility and I am at ease knowing my mother is in a safe, comfortable place.