Benedictine

Everything is well for my brother with his move to this community. His being cared for very well, and I'am pleased with all they have done for our family. This is a nice facility.

This a nice community, and our tour of it went well. From what we were shown the community was nice, and tidy. The staff we met was pleasant, and our questions were answered overall. It was a nice experience, but we did find another community that suited our needs better.

I found the atmosphere to be warm and friendly. The apartments we looked at were average size but very nice. Rent prices seem a little high, but I have not looked at many other places yet.

Easy transition. The room was clean and ready to go. Some confusion about the services still an ongoing issue with my mother-in-law but that may be her understanding. Food is excellent.

I am satisfied overall with Cerenity Residence. It is a clean, well kept place, the staff are friendly, and they take good care of the people who live here. They've lived up to all my expectations, and we haven't had any specific issues with the care.

My visit last week went well. I thought the rooms were nice & large. Common areas were pleasant & not too big. Prices seemed better than the other places I have checked.

Positives: good cost, nice facilities, apartment spacious. Negatives: Mom and Dad didn't feel good about it - not as open and 'lively' as others.

Steeple Pointe is a wonderful place. The staff are very friendly and call everyone by name. There are only about 55 apartments, so it's not huge and hard to navigate. It is right on Osseo's main street, so it has a small town feel. My only complaint is, and this is partly caused by the fact it is a small place, is the residents don't seem to participate in the activities. There aren't a lot of activities either.

Very homey environment. Small scale in a nice community.

I toured Madonna Towers while looking for a community for my loved one. I know that they seem to have a good reputation, but I did not think they would be willing to take pets, and my loved one cannot bear to be parted from their pet.

There should be a check list before you sign up. We were misinformed many times. We do like it but it was a let down on facts before. So many checks and balances and misinformation. I think I could do better

They really need to do a better job of assessing the person coming in. Every week the care need went up and in the third week they said he needed to be in memory care. Also when the care went up he was not getting the care we were paying for. Those are my thoughts

The staff is not consistent with care from person to person... great concept for care suites but no options for meals. It's all or nothing for price when my loved one eats very little food. We have worked a lot with them and getting needs addressed.

It's a smaller community with a a homey environment, and there's a warm feeling when you come in. I would just advise that you ask a lot of questions about the care that they provide, and all the different options that are available, as I would have initially done some things differently had I known what I know now. My loved one started out in Assisted Living, where they have 8 different levels of care. He ended up at the top of those care levels, which was quite expensive. And then they weren't able to accommodate his higher care level needs very well. We have since moved him to Memory Care, which is actually cheaper than Level 7 Assisted Living. I'm hoping that he gets that higher level of care there. It does seem like it's getting better. He's getting more 1:1 care as well as more attention from doctors. But just know that you need to really be proactive and keep on the staff to make sure that your loved one is getting the care that they need. Some of the staff don't speak English well, and that contributes to issues sometimes. I don't think they do a whole lot of activities. The food is really good though. They seems to have a really good variety, it tastes good, and portions aren't way too large. Most importantly, my loved one likes the food. And he seems to be adapting really well now that he's in the place he needs to be (in Memory Care).

The physical therapy has been good and she's been making progress. When the staff took her clothes to clean them they took everything, even if they were already clean. The administration has been great. The privacy for the shared bathroom isn't sufficient. They seem to be friendly. Her appointments information never made it into their system. There was spilled water on the floor in the cafeteria once and no one cleaned it up. The floor in her room has been sticky. The bathrooms looked to be in good order. My mom likes the food. She likes the choices offered. They let us know what to expect during the month. They communicated very well.

Everything was okay. I just wish I had paperwork sooner.

My wife can't lock her door, so it seems like everyone just walks in on her and doesn't even knock and that scares her. Every time she turns around someone is trying to do therapy on her and she can't get any sleep. She can feel the springs coming through in the bed and that also makes it hard for her to sleep. The people working at the front desk are nice people, very friendly, and they greet you. It seems weird. No one seems to be in a good mood. The cleanliness is good. The dining room is first class, it looks executive and very clean. The food doesn't taste good to her.

The staff care is excellent! The night nurses on a couple of nights really bothered her. She was afraid of them. They were very mean to her. They were verbally mean to her to the point that she had lots of anxiety and could not sleep. The meals were good.

I see some things that need improvement. My loved one is getting rehab therapy two times a day. They are really working with him. The nurses are good. They keep his room in order and the laundry is taken care of. I like that they have self-service juices. They bring out salad and meals. If he requests something they bring it to him.