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8.8
Review Score
70 Hawthorne Drive, Bedford, NH 03110
We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...
The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...
640 Danbury Road, Ridgefield, CT 06877
Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.
Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...
700 Chickering Road, North Andover, MA 01845
Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
295 Lafayette Rd, Rye, NH 03870
We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...
Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...
1143 Washington St, Hanover, MA 02339
Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...
2 Technology Drive, Chelmsford, MA 01863
My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...
The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...
4 Forge Hill Road, Franklin, MA 02038
I would recommend Benchmark to anyone. Let's just say my wife was adamant that she didn't want to be in assisted living, and the staff certainly heard about it. Benchmark was understanding and patient with...
Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...
35 Hamden Hills Drive, Hamden, CT 06518
have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.
Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...
311 Main Street, Shrewsbury, MA 01545
Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...
Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...
71 St. Johnland Rd, Smithtown, NY 11787
Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...
430 Centre Street, Newton, MA 02458
Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...
Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...
20 Charnstaffe Lane, Billerica, MA 01821
The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...
Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...
40 Robert F. Toner Blvd, North Attleborough, MA 02763
The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...
126 Smith Street, Waltham, MA 02451
I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.
Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....
180 Scott Road, Waterbury, CT 06705
The place is gorgeous. My 95 yr old mother in law had a stroke and went from hospital to short term rehab. We were looking for a place for her and your organization suggested the village. We talked several...
The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...
25 Cobb Street, Mansfield, MA 02048
I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.
The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...
645 Saybrook Road, Middletown, CT 06457
We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.
The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...
1160 Main Street, Leominster, MA 01453
The facility is modern, clean and has more of a home feeling than caring facility. The staff are great. They care about the folks they are caring for
Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...
157 South Street, Plymouth, MA 02360
We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...
Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...
280 Newtonville Avenue, Newton, MA 02460
All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.
Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...
10 Devon Drive, Acton, MA 01720
Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!
Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...
448 Mill Plain Rd, Fairfield, CT 06824
Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...
A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...
246A Federal Road, Brookfield, CT 06804
They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.
The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...
674 West Hollis Street, Nashua, NH 03062
Everyone is welcoming- lots of activities, clean, food ok- nice friendly staff- transition can be tough- they can help you with that! wry nice place!
Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...
199 Chelmsford St, Chelmsford, MA 01824
All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.
Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...
Review Score
2,193 reviewsOut of 10
5 star
57%
4 star
29%
3 star
8%
2 star
3%
1 star
6%
A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 473 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,193 reviews with an average "overall experience" of 4.3 out of 5.
Was very nice facility, landed in our top 2.
Adelaide of Newton Centre in Newton Centre, MA
4.7
(6 reviews)
Our family had an in person tour and it was a good tour experience it just was not the most suitable for our loved needs
The Branches of Marlboro in Marlboro, MA
4.1
(43 reviews)
My brother was very picky and unhappy there because he just wanted to go back home. He complained a lot about the food. I felt the staff bent over backwards to get us in there, but once we were there, there was often a lack of communication and not as much warmth as there was at the beginning. My brother didn't care to socialize, but I found the people there very pleasant. They set up his meds with PillPack, so he was getting the medications he needed, and he was also getting the help he needed with showering.
Benchmark at Haverhill Crossings in Haverhill, MA
2.9
(74 reviews)
I toured Crescent Point at Niantic and they were going through some renovations at the time. I actually took two tours; during the first one she took a lot more time to show us everything as we were just beginning our search. The second tour was not as thorough, perhaps because I already knew it. I saw their memory care area during my second tour as I didn't see it during the first one. We chose another community because we got more bang for our buck, and the apartments were much nicer.
Crescent Point At Niantic in Niantic, CT
3.8
(35 reviews)
Benchmark Senior Living at Putnam Farm in Danvers, MA
4.5
(33 reviews)
Overall I love the place and would highly recommend the facility to others. When we were looking, I visited a lot of other places as well. Benchmark has a very homey atmosphere and does not feel institutional at all.
5
5
5
4
5
5
4
Benchmark at Haverhill Crossings in Haverhill, MA
2.9
(74 reviews)
I didn't feel it had the right set up for my loved one. They did have aides for overnight care and a nurse on call.
River Ridge at Avon in Avon, CT
4.4
(54 reviews)
Excellent care and communication in the memory care unit. However, the communications from the facility executive were atrocious.
5
5
5
4
2
4
4
Benchmark Senior Living at Woburn in Woburn, MA
4.3
(41 reviews)
There was a lot of turnover of staff and a lot from agencies. The first activities director they had was WONDERFUL but then the others did not stay very long. They had some really really good staff - but they just could not keep them which was disappointing and caused a lack of care. He did not get what he needed. The facility itself is very attractive and has a wonderful layout for memory care - his room was lovely and had a lot of natural light.
4
5
4
3
3.5
5
3
The Branches of Framingham in Framingham, MA
4.4
(26 reviews)
My loved one really enjoys, the interaction with other people. She engages in social activites-, and was alone before being around others. She really enjoys bingo and exercise classes. Overall, it has been a positive experience. There was an issue with care services, which included two showers per week, and she was only gettinf one but that issue has been resolved. Overall, I am very happy.
4
4
5
2
5
4
4
The Village at East Farms in Waterbury, CT
4.6
(40 reviews)
Institutional food is hard to please everybody with and we do understand that, but we do wish they could acknowledge better when residents are vegetarian so that can be an improvement. However when it comes to the activities they bend over backwards for them, they are great. The overall value for the money seems to be more on the reasonable end of things we compared it to. We would definitely recommend this community to other families based on our experience so far
4
5
3
5
5
5
4
Benchmark Senior Living at Robbins Brook in Acton, MA
4.5
(20 reviews)
In general it is one of the better places but they do need some improvements - the food needs to be improved and they are short staffed. It is a sign of the times and with their not being enough staff, the staff that is there working are stressed and do not always necessarily present a good face to the clients.
5
4
2.5
3.5
No data collected
4
3.5
Benchmark Senior Living at Woburn in Woburn, MA
4.3
(41 reviews)
Our tour at The Village at Buckland Court was okay. The people were very pleasant there. We liked it overall, except the rooms were not big enough. And our loved one preferred a different location.
The Village at Buckland Court in South Windsor, CT
3.9
(56 reviews)
This was a good community. My loved one wanted a different location.
Benchmark at South Farms in Middletown, CT
4.4
(42 reviews)
It is a place to look into to see if this be a good place for your loved one. This was the best location for us as my loved one is familiar with the area. The staff are pretty good to work with if the family has questions and concerns about our loved one. The community staff are good at trying to assist my loved one with transitioning into the community better.
5
5
3.5
4
4
4
4
Benchmark Senior Living at Hamden in Hamden, CT
4.4
(48 reviews)
They provide great one-on-one assistance. They do a good job helping my loved one with bathing and depends, and they'll bring her a tray of food at any time, which is awesome. It is expensive though, and the landscaping could use some work.
5
5
No data collected
5
No data collected
5
3
The Atrium at Veronica Drive in Danvers, MA
4.1
(31 reviews)
I toured Benchmark Senior Living on Clapboardtree. The community tour and first impression were both good. However, they weren't not available/open for respite stay. We would've had to bring in furniture, etc., for a 3 week stay. We chose another community because Benchmark couldn't provide what we needed at that moment.
Benchmark Senior Living on Clapboardtree in Norwood, MA
4.4
(22 reviews)
The community outreach is very, very strong. Some of the staff haven't been delivering what they should have; however, it is on the upswing. There has been some transition of key staff members, and they have a new Food Service Director in place now. I am hopeful with the new changes of the key staff members. The community has a lot of activities available for the residents to choose from.
5
5
3
4
5
4
4
Benchmark at Ridgefield Crossings in Ridgefield, CT
4.5
(85 reviews)
The care is excellent, and the staff is wonderful and attentive. The community needs to modernize the activities for younger residential cliental. I believe that the music is from the 20s and 30s and they need to update it up to the 60s. The community is willing to work with the residents to try and find items that the residents will eat. The menu is a lot of pasta and meat options. It would be nice to offer more veggie choices, especially fresh veggies. Again, they are trying their hardest in finding the foods that the residents will enjoy, and I believe this deserves high marks. The nursing the staff are top rate as well.
5
5
2
4
3
5
4
Benchmark Senior Living at Waltham Crossings in Waltham, MA
4.3
(38 reviews)
This was a good community. The community wasn't as good of a location for family and friends to visit.
Capitol Ridge at Providence in Providence, RI
4.2
(30 reviews)
There are 68 total Benchmark Senior Living Facilities.
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