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8.8
Review Score
70 Hawthorne Drive, Bedford, NH 03110
We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...
The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...
640 Danbury Road, Ridgefield, CT 06877
Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.
Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...
700 Chickering Road, North Andover, MA 01845
Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
295 Lafayette Rd, Rye, NH 03870
We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...
Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...
1143 Washington St, Hanover, MA 02339
Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...
2 Technology Drive, Chelmsford, MA 01863
My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...
The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...
4 Forge Hill Road, Franklin, MA 02038
I would recommend Benchmark to anyone. Let's just say my wife was adamant that she didn't want to be in assisted living, and the staff certainly heard about it. Benchmark was understanding and patient with...
Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...
35 Hamden Hills Drive, Hamden, CT 06518
have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.
Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...
311 Main Street, Shrewsbury, MA 01545
Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...
Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...
71 St. Johnland Rd, Smithtown, NY 11787
Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...
430 Centre Street, Newton, MA 02458
Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...
Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...
20 Charnstaffe Lane, Billerica, MA 01821
The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...
Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...
40 Robert F. Toner Blvd, North Attleborough, MA 02763
The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...
126 Smith Street, Waltham, MA 02451
I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.
Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....
180 Scott Road, Waterbury, CT 06705
The place is gorgeous. My 95 yr old mother in law had a stroke and went from hospital to short term rehab. We were looking for a place for her and your organization suggested the village. We talked several...
The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...
25 Cobb Street, Mansfield, MA 02048
I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.
The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...
645 Saybrook Road, Middletown, CT 06457
We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.
The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...
1160 Main Street, Leominster, MA 01453
The facility is modern, clean and has more of a home feeling than caring facility. The staff are great. They care about the folks they are caring for
Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...
157 South Street, Plymouth, MA 02360
We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...
Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...
280 Newtonville Avenue, Newton, MA 02460
All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.
Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...
10 Devon Drive, Acton, MA 01720
Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!
Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...
448 Mill Plain Rd, Fairfield, CT 06824
Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...
A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...
246A Federal Road, Brookfield, CT 06804
They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.
The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...
674 West Hollis Street, Nashua, NH 03062
Everyone is welcoming- lots of activities, clean, food ok- nice friendly staff- transition can be tough- they can help you with that! wry nice place!
Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...
199 Chelmsford St, Chelmsford, MA 01824
All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.
Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...
Review Score
2,193 reviewsOut of 10
5 star
57%
4 star
29%
3 star
8%
2 star
3%
1 star
6%
A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 474 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,193 reviews with an average "overall experience" of 4.3 out of 5.
Memory unit is in same facility so if one spouse needs it the other can easily spend time together It is a lot of money, but my loved one seems well cared for.
4
5
4
3
5
5
4
Benchmark at Tatnuck Park in Worcester, MA
4.6
(28 reviews)
I'm pleased with the responsiveness of staff and think the pieces are in place for my aunt to have a good experience. I picked this community because of proximity to family and where my aunt used to live.
5
5
4
4
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4
4
Crescent Point At Niantic in Niantic, CT
3.8
(35 reviews)
Staff are caring from directors to janitorial and maintenance. We are dealing with concerns and they are very quick on trying to resolve. I would recommend Arbors of Bedford to others.
4
5
4
4
5
5
3
Arbors of Bedford in Bedford, NH
4.1
(81 reviews)
Beautiful environment & building, outdoor space, but most importantly caring staff & real feel of community among residents & staff, everyone looking out for everyone. All of these factors were apparent from the moment we stepped through the front door.Very friendly & caring.
5
5
5
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4
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4
Benchmark at Stamford in Stamford, CT
3.9
(31 reviews)
I would recommend The Village at South Farms to others looking.
5
5
5
4
5
5
4
Benchmark at South Farms in Middletown, CT
4.4
(42 reviews)
The staff at Orchard Estate of Woodbury are generally friendly and try to find ways to be helpful. The move in process seemed pretty well coordinated (at least from Orchard's side). My mom would probably like more movies to be shown (beats me why they don't, as it would seem pretty easy to pop in a disk in that room). The dining is spacious and more flexible and fluid than I've seen elsewhere, which tends to avoid people sitting around waiting to eat. I do recommend Orchard to others. My mom isn't so happy with the Assisted Living concept, but admits that the place is quite nice.
5
5
3
4
3
5
4
Orchard Estate of Woodbury in Woodbury, NY
4.7
(13 reviews)
What we like the most about Evans Park at Newton Corner is the staff members there, the other residents who are living there and all the different activities they have to offer. Based on the experience we have had so far, we would recommend this community to other families.
5
5
4
4
4
5
4
Evans Park At Newton Corner in Newton, MA
3.9
(52 reviews)
Everyone at The Village At Willow Crossings cares about the residents living there and how they feel. The food is very good, there is always something new. The move in was fine we did it ourselves. The activities seem to be enough to keep my loved one engaged. Overall, The Village At Willow Crossings is a great Assisted Living Community. My loved one really likes the vibe there.
4
4
5
4
4
4
4
The Village At Willow Crossings in Mansfield, MA
4.3
(44 reviews)
What our family likes the most about The Arbors of Shelburne community is the friendliness of the staff members, and it is comfortable being there. Based on the experience we have had so far, we would recommend this community to other families.
4
5
5
4
5
5
3
The Arbors of Shelburne in Shelburne, VT
4.3
(17 reviews)
We are currently residents at Benchmark Senior Living at Forge Hill and overall things have been good for us here at this facility. Our move in process was timely and efficient. The staff here are very friendly, positive and efficient. The variety of meals is unlimited. However, they are often only lukewarm. I've already spoken to one of the chefs about that. The facility is very clean. So far overall, I have no complaints. However, many of the other residents are extremely negative about everything.
4
4
4
4
4
4
4
Benchmark Senior Living at Forge Hill in Franklin, MA
4.3
(43 reviews)
My brother died 9 days after entering, so our experience was very limited. While preparing for my brother's transition, the staff was extremely accommodating. The facility was very clean, food good, and the personal care--bathing, shaving, etc-- was rendered in a caring way. The monthly fee was very high because he required so many services, and we didn't have enough time to assess if he was actually getting the level of care we paid for. [name removed] was very debilitated so I do not know he if participated in any activities. There was some accommodation to assisting me (the resident's older sister, who lives out-of-state) in emptying his room--but not nearly the same attention as in getting him in! Based on my mother's experience in care 16 years ago and this, I would rate it 4--but I hope never to need such care myself.
4
4
4
4
4
4
4
The Branches of Marlboro in Marlboro, MA
4.1
(43 reviews)
What we like the most about the Capital Ridge at Providence community is the comfortable and personalized care from the staff members. Based on the experience we have had so far, we would recommend the community to other families. However it is expensive, but the community is well ran.
5
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5
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5
4
Capitol Ridge at Providence in Providence, RI
4.2
(30 reviews)
We picked this community because, it was the only place in the area that could accommodate the physical needs of my loved one at the time, location, and the place looked great at the time of the tour. They have lack of activities, which causes lots of boredom for the residents. Communication between family and staff needs improvement.
5
5
4
4
3
4
3
Benchmark Senior Living at Nashua Crossings in Nashua, NH
4.3
(34 reviews)
What we like the most about The Atrium at Veronica Drive is the quality of care the staff members give to my mother. Based on the experience we have had so far, we would recommend this community to other families.
4
5
4
5
4
5
4
The Atrium at Veronica Drive in Danvers, MA
4.1
(31 reviews)
We rated the overall cleanliness a 4 because of the construction that is taking place. The reason we gave the activities a 3 overall is because it is hard for non-English speaker to participate fully. We really like the sense of community. The staff seems to be made up of very caring, kind individuals who regularly tried (in their own ways) to make my grandmother feel included despite the language gap.
4
5
5
4
3
5
4
The Falls At Cordingly Dam in Newton, MA
4.0
(30 reviews)
For the overall experience I would have given it a five, except for some minor things, like the air conditioning condensation drips from the ceiling, and creates a slipping hazard for the residents, which I have brought to the attention of the Director and he seemed nonplussed about. He really was very unconcerned. And the other reason I didn't give it a five was that there were several promises made that did not come to fruition, for example, my loved one was told that they would not need to have an assigned seat at meals. The very first day they assigned them a seat at meals. I gave cleanliness a four because I went into one of the public bathrooms on the main floor one day and there was excrement all around. Someone must've had an accident in there and I reported it immediately and it was cleaned. Otherwise the place is spotless. I gave the quality of care a 3 because they took my loved one off of a drug that they should never have done. They are OK now. And the nursing staff is not as attentive as they could be at times but the aids staff seems to be very good and compassionate. Except sometimes on the weekends when there are substitutes there and they're just not giving the same service as the weekday people. As for the Meals/Dining, I gave it to two because the service is extraordinarily slow. The food is not that great. I understand it needs to be prepared with no salt or low salt but it's not that it's tasteless. It's not always appetizing. And the service is not great. I gave activities at three because I think that they could mix up the activities a little bit more. They have pretty much the same activity schedule on a two week rotating basis and I think it's it needs a little freshening up. My loved one is very happy with it though. As for the value for the cost, I gave it a three, because I feel like even though the room rate seems to be comparable to what other places are, they have put my loved one on a higher level of care, and a higher level of medication dispensing, which really drives the cost. They also refused to waive the [fee removed] community or entrance fee even though most other places that we visited did waive it. I feel that it could be less expensive for the entire package that it offers. Having said all of this, my loved one, has decided to stay there permanently because they have heard from everyone there that it's the "best place" and they are happy there. I feel that it is the best place to we have seen because it's a four year old campus, and it really doesn't look worn or smell bad yet. so the décor is pretty. The paint is new. Everything looks good and my loved one is happy there. That's the most important thing.
4
4
2
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3
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3
Orchard Estate of Woodbury in Woodbury, NY
4.7
(13 reviews)
I love that my Mom is encouraged to attend activities at Greystone Farm at Salem! I never thought of her as a joiner, but she has been participating in many things. The staff is very kind to my Mom. The nursing staff has really been there for my Mom throughout diabetes issues and dental issues. Many thanks to them. I've been there for meals and they are well planned and taste good. I love the Bistro option. My Mom is happy with the food as well! Very important! The move in was easy due to attention and care from [name removed]. I would highly recommend this facility to others.
5
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Greystone Farm at Salem in Salem, NH
4.1
(53 reviews)
My mother is a resident at The Village at Buckland Court. The front desk staff is top notch! They gave us access to an alternative door during the move in process. This facility has great programming and great food. The housekeeping and laundry both do a good job and have consistent schedules, which is helpful! The staff have a careful process in place if there's a resident with Covid. The nursing is a little slow to respond, but it's for routine concerns not for anything urgent. Overall, I would recommend this facility to others.
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The Village at Buckland Court in South Windsor, CT
3.9
(56 reviews)
Our family had an in person tour with Benchmark Senior Living and we thought they did a very nice job on the tour experience, we liked them but it was another communities location that was going to be the better fit
Benchmark Senior Living at Forge Hill in Franklin, MA
4.3
(43 reviews)
It comes down to no one is going to take care of your loved one the way you would want to buy bottom line- my mom was safe and all her needs were met. All these places are sooooo expensive. I would mind spending the money if it went to the aids and the ones really doing the hard work not the big guy
4
5
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5
5
4
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The Falls At Cordingly Dam in Newton, MA
4.0
(30 reviews)
There are 68 total Benchmark Senior Living Facilities.
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