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Benchmark Senior Living sets the standard for senior living throughout the Northeast. Explore among 68 Benchmark Senior Living locations offering independent living, assisted living, mind and memory care, and respite care, as well as 2,193 reviews and an average review rating of 4.3 out of 5. Benchmark Senior Living’s mission is to provide world-class amenities in a homelike environment, offer wellness support through innovative programming, and deliver personalized compassionate care services to residents. Serving as a leader in senior living throughout New England, Benchmark Senior Living seeks to transform lives through human connection and create meaningful moments that tie and bind people together.

8.8

Review Score

2,193 reviews
68 communities
2 senior living award communities
Starting from $X,XXX/mo

Benchmark Senior Living community listings

Showing 68 communities
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Arbors of Bedford

70 Hawthorne Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.8
Review Score
81 reviews

We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...

Best Activities
Provides: Memory Care

The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...

... Read more

Benchmark at Ridgefield Crossings

640 Danbury Road, Ridgefield, CT 06877

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.4
Review Score
85 reviews

Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.

Provides: Assisted Living, Memory Care, Independent Living

Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...

... Read more

Benchmark at North Andover

700 Chickering Road, North Andover, MA 01845

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.7
Review Score
39 reviews

Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.

Provides: Assisted Living, Memory Care

Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...

... Read more

Benchmark at Rye

295 Lafayette Rd, Rye, NH 03870

Starting at$X,XXX+ monthly
9
9 Photos available
9.6
Review Score
51 reviews

We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...

Provides: Memory Care

Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...

... Read more

Benchmark at Hanover

1143 Washington St, Hanover, MA 02339

Starting at$X,XXX+ monthly
17
17 Photos available
9.5
Review Score
9 reviews

Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...

Provides: Assisted Living, Memory Care, Independent Living

The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.5
Review Score
34 reviews

My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...

Provides: Memory Care

The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...

... Read more

Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.4
Review Score
43 reviews

I would recommend Benchmark to anyone. Let's just say my wife was adamant that she didn't want to be in assisted living, and the staff certainly heard about it. Benchmark was understanding and patient with...

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...

... Read more

Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.4
Review Score
48 reviews

have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.

Provides: Assisted Living, Memory Care

Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...

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Benchmark Senior Living at Shrewsbury Crossings

311 Main Street, Shrewsbury, MA 01545

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.4
Review Score
36 reviews

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...

Provides: Assisted Living, Memory Care

Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...

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Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
24 reviews

Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...

Provides: Assisted Living, Memory Care

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Evans Park At Newton Corner

430 Centre Street, Newton, MA 02458

Starting at$X,XXX+ monthly
19
19 Photos available
3
3 Floor plans available
9.4
Review Score
52 reviews

Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...

Provides: Assisted Living, Memory Care

Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...

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Benchmark at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.3
Review Score
40 reviews

The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...

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The Branches of North Attleboro

40 Robert F. Toner Blvd, North Attleborough, MA 02763

Starting at$X,XXX+ monthly
5
5 Photos available
2
2 Floor plans available
9.3
Review Score
20 reviews

The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Waltham Crossings

126 Smith Street, Waltham, MA 02451

Starting at$X,XXX+ monthly
20
20 Photos available
3
3 Floor plans available
9.3
Review Score
38 reviews

I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.

Provides: Assisted Living, Memory Care

Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....

... Read more

The Village at East Farms

180 Scott Road, Waterbury, CT 06705

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
9.3
Review Score
40 reviews

The place is gorgeous. My 95 yr old mother in law had a stroke and went from hospital to short term rehab. We were looking for a place for her and your organization suggested the village. We talked several...

Provides: Assisted Living, Memory Care

The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...

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The Village At Willow Crossings

25 Cobb Street, Mansfield, MA 02048

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
44 reviews

I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...

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Benchmark at South Farms

645 Saybrook Road, Middletown, CT 06457

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
42 reviews

We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.

Provides: Assisted Living, Memory Care, Independent Living

The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...

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Benchmark Senior Living at Leominster Crossings

1160 Main Street, Leominster, MA 01453

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.2
Review Score
37 reviews

The facility is modern, clean and has more of a home feeling than caring facility. The staff are great. They care about the folks they are caring for

Provides: Assisted Living, Memory Care

Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...

... Read more

Benchmark Senior Living at Plymouth Crossings

157 South Street, Plymouth, MA 02360

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.2
Review Score
32 reviews

We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...

Provides: Assisted Living, Memory Care

Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...

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Cabot Park Village

280 Newtonville Avenue, Newton, MA 02460

Starting at$X,XXX+ monthly
18
18 Photos available
5
5 Floor plans available
9.2
Review Score
13 reviews

All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.

Provides: Independent Living

Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...

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Benchmark Senior Living at Robbins Brook

10 Devon Drive, Acton, MA 01720

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
9.2
Review Score
20 reviews

Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...

... Read more

Sturges Ridge of Fairfield

448 Mill Plain Rd, Fairfield, CT 06824

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
8 reviews

Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...

Provides: Assisted Living, Memory Care, Independent Living

A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...

... Read more

The Village at Brookfield Common

246A Federal Road, Brookfield, CT 06804

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
9.2
Review Score
43 reviews

They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...

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Benchmark Senior Living at Nashua Crossings

674 West Hollis Street, Nashua, NH 03062

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.2
Review Score
34 reviews

Everyone is welcoming- lots of activities, clean, food ok- nice friendly staff- transition can be tough- they can help you with that! wry nice place!

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...

... Read more

Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
29 reviews

All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.

Provides: Assisted Living

Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...

... Read more
Viewing 1-25 out of 68 communities

Reviews
for Benchmark Senior Living

8.8
Review Score
2,193 reviews

Review Score

2,193 reviews
8.8

Out of 10


5 star

57%

4 star

29%

3 star

8%

2 star

3%

1 star

6%

A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 476 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,193 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,239
620
171
50
113
Date Submitted
109
260
476
Reviewer
92
1,540
531
16
Care Received
712
45
1,426
1281-1300 of 2193 reviews
Sort by

4.0
Anonymous - Family/Friend
Independent Living
October 11, 2024
Verified Review
New Pond Village Review

Ask questions several times during the process - The timeline from initial discussions and visits to move in can be lengthy. So, it is best to confirm amenities and services that are important to your loved one before you sign paperwork. Several important amenities had been discontinued by the time of move in, so expectations were off. Notwithstanding, NPV is still a great place!


4.0
Stephen B - Family/Friend
Assisted Living
October 11, 2024
Verified Review
Definitely Recommend

The cleanliness of the facility was big in our decision. The outdoor grounds were and always are beautifully landscaped and take care of. The layout of the rooms are better than others I have seen. They allowed my stepmother with Alzheimer's live with my father in assisted living for 6 months to ease the trauma of moving. They worked with us where other homes wouldn't. I would definitely recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


4.0
Karen - Family/Friend
Memory Care
October 11, 2024
Good care

The staff are kind and no-nonsense - they get the job done. Mom is clean and comfortable. The activities leader, [name removed], is fantastic. The food is healthy and she seems to enjoy it. Her room is a good size and she likes it. The room and her laundry are cleaned regularly without issue. My mother is difficult due to her dementia and the staff are managing her well.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

3


4.0
Frank T - Resident/client
Assisted Living
October 3, 2024
Adequate

Moving in was easy but I was informed that the manual hoyer lift I had needed to be removed from the premises because it was not the type that the staff had been trained on. There was a concern that “the State” would find a lift that had no one was certified to use. It was removed and donated the next day. What was not disclosed was the electric lifts on site were not working rendering my wife being bedridden until new equipment arrived (approximately 2 weeks). I can’t imagine what would have happened if there was a fire or smoke condition (with no working equipment). On the plus side the staff is friendly and the food is good.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
October 3, 2024
Verified Review
Lovely facility

Very nice facility, friendly staff, great programming for residents. My family member had a difficult transition into the facility, however, and I think more could have been done to help her adapt. She is still struggling to get into a consistent routine after a few months, and sometimes it is hard for us to connect with or get responses from a staff member who can help us come up with strategies and plan for her care.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Dee - Family/Friend
Assisted Living
October 2, 2024
overall nice, staff is rushed and harried but friendly

The facility is clean and well maintained and the food is quite good. There's a good range of services for a small facility. The staff (both direct care staff and upper level staff) always seem a little harried, although mostly friendly enough. My complaints are first world problems, like laundry getting stuffed in random drawers instead of in the drawers I've carefully labeled. The biggest issue is that mom needs an "escort" (someone to push her wheelchair) so she has to wait for someone to come get her to bring her to activities, meals, etc. (This increases her required level of care so we do pay for this.) Which means she can't share meals with friends or social events easily...often when she arrives everyone is wrapping up. She has mostly given up on trying to make it to the various social programming they offer because she has to call someone to come get her and then wait.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

3

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
September 25, 2024
Verified Review
Review for Tatnuck Park At Worcester

I like it. It is expensive, but worth it if you have the money. It is assisted living and NOT nursing -- so good if the senior is still healthy and active, but could be bad if the senior has a lot of doctors and meds -- you will still have to manage that

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
September 24, 2024
Verified Review
Review for Benchmark Senior Living at Hamden

My mom was very happy there. It was a very positive experience. My only complaint was that we were facing a big increase in cost after only 9 months. Be diligent about signing contacts. Sit down and go over them in person. We never paid the increase because my mom died suddenly

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
September 13, 2024
Verified Review
Overall Satisfied

The facility is great. The residents get a call button to alert staff for help. It is a private pay facility, so medicaid funds are not accepted. We've recently learned this and revisiting other agencies that do accept state funds (when that time comes, within next 3 years, most likely)

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
Anne Homan - Family/Friend
Memory Care
September 12, 2024
Very friendly helpful and understanding

I was happy to find a wonderful place for my mom. After her home evaluation she was accepted into the assisted living traditional care level. They were aware of mom’s needs for frequent cuing & her inability to make decisions. .After about 3 wks they said that she needed memory as she was having a hard time adjusting and needed more emotional support and cuing. Well to my surprise now I’m facing a $[removed] increase for her care in just a short time. I don’t understand the sharp increase. Mom does not wander, she baths, dresses, feeds and walks independently but somehow she’s now considered level 1 vs standard care. The cost for dispensing medication is another mystifying concern. In Assisted Living an aide hands mom her meds for $[removed]/month but now in memory care they charge an extra $[removed]/month to perform the same function. Standard over-the-counter meds now require pharmacy bubble wrap but yet the aid could just hand her the pills. Overall I’m happy with the staff & care but not the cost.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

3


4.0
Dolores B - Family/Friend
Assisted Living
September 11, 2024
My mom was there for 5 years. Now my sister is there for the last 3 months in assisted living

Mom there for 5 years Sister now in CC for 3 months

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
David P - Family/Friend
Memory Care
August 29, 2024
Quality Care

Very professional, clean and attentive

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
August 29, 2024
Verified Review
Overall very satisfied

There could be some improvements to those with special dietary needs - for my mother it is finding something to eat that is on her diabetic diet such as low carb and low sugar. There also could be more up to date movies and more arm chair activity and exercises for residents who have limited mobility.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
August 27, 2024
Verified Review
Review for Benchmark Senior Living at Forge Hill

Okay on experience, no additional comments and yes on recommendations.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

No data collected


4.0
Anonymous - Family/Friend
Assisted Living
August 20, 2024
Verified Review
Overall a nice community.

My mother has been a resident of split rock for a little over a year. She is considered an independent living with no personal aid care. She does get some minimal house keeping. I have had issues regarding lack of house keeping. The activities they offer are wonderful and the staff who run them are also wonderful. Unfortunately my mother who has declining memory does not participate very much although staff does try to encourage her. My mother is a very picky eater and doesn’t eat much. Unfortunately my family will have to decide what will be best for my mother. She is 92 and will be needing supervision and more care.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

4


4.0
Tara - Family/Friend
Assisted Living
August 9, 2024
Verified Review
Quality Care

The apartment on 3rd floor was very warm. Could not adequately control temperature in the apartment. Overall staff was wonderful. Great with my mom and responsive to me. The nursing staff were very responsive. The food was ok. Mom only ate in her apartment. Delivered in styrofoam containers. Not always warm and times of delivery were inconsistent. Seemed like good activities but mom would not participate. The cost did increase significantly within several months Note: mom transitioned out of Benchmark in [date removed]after 10 months. Moved to [community name removed] L for 7 months. Then [community name removed] for a month. She passed in [date removed]

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
August 6, 2024
Verified Review
Review for The Atrium At Drum Hill

My family member has settled in nicely staff has been great very good food and residents are always clean.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Lynn - Family/Friend
Assisted Living
August 6, 2024
Verified Review
Pricey, but worth the cost

The overall experience has been good. The meals are the only thing my father complains about. With the activities they offer a lot of extra things and lastly value for cost the cost of care for my mother who is in a memory unit is outrageous but her care probably is worth it. It's just hard for an average family to sustain, that kind of cost my father's cost because he is doing well mentally and physically is no more than an apartment would be so I'd say yes his cost is doable.

Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

5

Staff

4

Value for Cost

No data collected


4.0
Anonymous - Family/Friend
Assisted Living
July 26, 2024
Verified Review
Pros and cons of Ashland Farm

I know that staff is always a problem to get and they have had some that should not have been there but they have a great administrator who has only been there a year and she is wonderful. She is right on top of everything. They have a lot of great staff. It is so beautiful around the inside and outside of building, it's a must see. Always clean. My sister loves the people that help her. I think the activities could be changed up more. But it would be a place I would go to.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

5


4.0
Anonymous - Family/Friend
Memory Care
July 25, 2024
Verified Review
Overall a Nice Community

Very impressed with the cleanliness. I just checked with my sister and her number one thing that has made it a great experience is that "the staff is kind". I can't put my finger on it but it's just the overall experience. The minute you walk-in everyone at the front desk is nice. It's clean. There's always something going on (activities, music, etc). They post often on Facebook. I see my dad in several pictures. the harbor wing where my dad is - That's the dementia area - always clean. Staff is always nice. They're on top of things. I would like to add this - we went through the initial process and it would've saved us a lot of time if they had just said upfront that an incoming resident needs about $1 million. It was a great place and we wish we could've afforded to have him go there, but I felt like we wasted time not knowing that the minimum requirement was $1 million.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

5


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