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Benchmark Senior Living sets the standard for senior living throughout the Northeast. Explore among 68 Benchmark Senior Living locations offering independent living, assisted living, mind and memory care, and respite care, as well as 2,180 reviews and an average review rating of 4.3 out of 5. Benchmark Senior Living’s mission is to provide world-class amenities in a homelike environment, offer wellness support through innovative programming, and deliver personalized compassionate care services to residents. Serving as a leader in senior living throughout New England, Benchmark Senior Living seeks to transform lives through human connection and create meaningful moments that tie and bind people together.

8.8

Review Score

2,180 reviews
68 communities
2 senior living award communities
Starting from $X,XXX/mo

Benchmark Senior Living community listings

Showing 68 communities
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Arbors of Bedford

70 Hawthorne Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.8
Review Score
81 reviews

We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...

Best Activities
Provides: Memory Care

The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...

... Read more

Benchmark at Ridgefield Crossings

640 Danbury Road, Ridgefield, CT 06877

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.5
Review Score
85 reviews

Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.

Provides: Assisted Living, Memory Care, Independent Living

Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...

... Read more

Benchmark at North Andover

700 Chickering Road, North Andover, MA 01845

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.7
Review Score
39 reviews

Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.

Provides: Assisted Living, Memory Care

Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...

... Read more

Benchmark at Hanover

1143 Washington St, Hanover, MA 02339

Starting at$X,XXX+ monthly
17
17 Photos available
9.5
Review Score
9 reviews

Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...

Provides: Assisted Living, Memory Care, Independent Living

The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.5
Review Score
34 reviews

My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...

Provides: Memory Care

The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...

... Read more

Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.4
Review Score
42 reviews

Over all we are very happy with our choice. My mom attends all activities and is kept busy all day. Staff is very helpful and friendly. Everything is very clean. Mom is content. The rooms in memory care...

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...

... Read more

Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.4
Review Score
48 reviews

have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.

Provides: Assisted Living, Memory Care

Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...

... Read more

Benchmark Senior Living at Shrewsbury Crossings

311 Main Street, Shrewsbury, MA 01545

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.4
Review Score
36 reviews

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...

Provides: Assisted Living, Memory Care

Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...

... Read more

Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
24 reviews

Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...

Provides: Assisted Living, Memory Care

Benchmark at Rye

295 Lafayette Rd, Rye, NH 03870

Starting at$X,XXX+ monthly
9
9 Photos available
9.4
Review Score
51 reviews

We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...

Provides: Memory Care

Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...

... Read more

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Evans Park At Newton Corner

430 Centre Street, Newton, MA 02458

Starting at$X,XXX+ monthly
19
19 Photos available
3
3 Floor plans available
9.4
Review Score
52 reviews

Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...

Provides: Assisted Living, Memory Care

Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...

... Read more

Benchmark at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.3
Review Score
40 reviews

The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...

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Benchmark Senior Living at Leominster Crossings

1160 Main Street, Leominster, MA 01453

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.3
Review Score
35 reviews

Always check in to make sure your loved one is getting the care they need. Especially going at random times. Get to know the staff Ask questions Stay on top of their care reports Question anything that does...

Provides: Assisted Living, Memory Care

Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...

... Read more

The Branches of North Attleboro

40 Robert F. Toner Blvd, North Attleborough, MA 02763

Starting at$X,XXX+ monthly
5
5 Photos available
2
2 Floor plans available
9.3
Review Score
20 reviews

The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Waltham Crossings

126 Smith Street, Waltham, MA 02451

Starting at$X,XXX+ monthly
20
20 Photos available
3
3 Floor plans available
9.3
Review Score
38 reviews

I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.

Provides: Assisted Living, Memory Care

Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....

... Read more

The Village At Willow Crossings

25 Cobb Street, Mansfield, MA 02048

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
44 reviews

I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...

... Read more

The Village at South Farms

645 Saybrook Road, Middletown, CT 06457

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
42 reviews

We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.

Provides: Assisted Living, Memory Care, Independent Living

The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...

... Read more

The Branches of Marlboro

421 Bolton Street, Marlboro, MA 01752

Starting at$X,XXX+ monthly
12
12 Photos available
7
7 Floor plans available
9.2
Review Score
42 reviews

Exceeds expectations in all areas. The Branches has been a great experience so far in all areas. The transfer from [community name removed] to Branches was made easy by [name removed] the sales person and...

Provides: Assisted Living, Memory Care

The Village at East Farms

180 Scott Road, Waterbury, CT 06705

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
9.2
Review Score
39 reviews

I would tell them to be aware that anything extra has a price. For a nurse to administer meds it costs extra. To have your meal in your room instead of the dining room it costs extra, that was some of the...

Provides: Assisted Living, Memory Care

The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...

... Read more

Cabot Park Village

280 Newtonville Avenue, Newton, MA 02460

Starting at$X,XXX+ monthly
18
18 Photos available
5
5 Floor plans available
9.2
Review Score
13 reviews

All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.

Provides: Independent Living

Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...

... Read more

Benchmark Senior Living at Robbins Brook

10 Devon Drive, Acton, MA 01720

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
9.2
Review Score
20 reviews

Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...

... Read more

Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
28 reviews

5 for all! This is a wonderful place to be! Yes, I often do recommend this community to other families! I try to always greet people who are touring to let them know how welcoming and fun it is to be here! I...

Provides: Assisted Living

Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...

... Read more

Sturges Ridge of Fairfield

448 Mill Plain Rd, Fairfield, CT 06824

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
8 reviews

Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...

Provides: Assisted Living, Memory Care, Independent Living

A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...

... Read more

Benchmark Senior Living at Nashua Crossings

674 West Hollis Street, Nashua, NH 03062

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.2
Review Score
33 reviews

Be careful reviewing the financials. Sometime "treatment care packages" were added after mom was there. It was sticker shock. They are very responsive to concerns and good communication

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...

... Read more

The Village at Brookfield Common

246A Federal Road, Brookfield, CT 06804

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
9.2
Review Score
43 reviews

They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...

... Read more
Viewing 1-25 out of 68 communities

Reviews
for Benchmark Senior Living

8.8
Review Score
2,180 reviews

Review Score

2,180 reviews
8.8

Out of 10


5 star

57%

4 star

29%

3 star

8%

2 star

3%

1 star

6%

A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 470 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,180 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,234
615
169
50
112
Date Submitted
101
252
470
Reviewer
90
1,529
531
16
Care Received
702
45
1,423
501-520 of 2180 reviews
Sort by

5.0
Joe - Family/Friend
Assisted Living
May 26, 2022
Verified Review
Understanding and Caring Community During Transition

I would not hesitate to recommend the community. My loved one and family had a great experience with Bedford Falls. The attention the staff paid to my loved one and understood my loved one's needs was great. Anytime there was a concern or question the staff would reach out to the family and share what was going on. They made accommodations during my loved one's stay in the community.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 25, 2022
Verified Review
Caring Staff and a Great Experience So Far

For the most part they are willing to work with the family, and it is easy going for the community. The staff communication with the family is very good. The food is pretty good and it looks appetizing, and it includes three meals a day. Medication management and bathing assistance is some of the care the community is able to provide. I would recommend the community to others for their loved ones.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
May 20, 2022
Verified Review
Tour experience

We had a very nice tour experience with Bedford Falls. The reason we did not go with this facility was because it was a little more on the expensive side and also the location is in a pretty busy area. We wanted something a little more secluded where our loved one could walk.


5.0
anonymous - Family/Friend
Memory Care
May 13, 2022
Verified Review
our families experience

Mom is happy at Benchmark Senior Living community

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Hugh - Family/Friend
Assisted Living
May 12, 2022
Very Supportive on Short Notice

My family needed urgent help raising the level of health care for a family member who was unable to live alone with rapidly declining health. The disease my family member was afflicted with became very aggressive and we looked for relief of the situation. The staff at Chelmsford Crossings was very supportive, clearly explained their services and demonstrated their commitment to providing high level of support within their community. The empathy displayed towards our needs has had a profound influence on our decision. Once our family member moved in we found comfort in the level of care provided. I would highly recommend considering Chelmsford Crossings as a step to increase the level of care for a loved one...

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Mary - Toured community
Assisted Living
May 11, 2022
Verified Review
My tour review

This community and the tour was amazing. The staff are truly what makes this community. They were great to us and showed us everything around and at this community.


5.0
N C - Family/Friend
Assisted Living
May 5, 2022
Verified Review
Best care for mom

They have excellent care and this community and the staff are excellent also. They have activities like musical activities, playing games, trivia, bingo and more for the residents to do to stay active and busy in the community. All of my interactions with the staff are very good and they are very attentive, they also have a nurse on staff. The tour was great and they gave me all of the information that I needed.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Cliff P - Family/Friend
Assisted Living
May 4, 2022
Verified Review
A really nice place - When I get old, I would live there myself.

This place is awesome. The staff make you feel like you're part of the family. My loved one doesn't require a lot of care at this point, but they check on him all the time. The facility is really nice - it's like a resort. He's not a huge fan of the food. He says it has flavor but is overcooked.

Read More
Cleanliness

4.5

Friendliness

5

Meals & Dining

3.5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

2.5


5.0
L P - Family/Friend
Memory Care
May 4, 2022
Verified Review
The Atrium is A Place When I Need This Type of Care That I Want to Go To

Everyone is very friendly. The staff keep us informed about our loved one. The place is very clean, and there is no smell. The residents are kept engaged. My loved one admitted that they are very happy here. The staff are very good at answering our questions or concerns about our loved one. Transfers, medication management, and bathing assistance is some of the care the community provides for my loved one. The room, utilities, the level of care your loved one needs, all the meals, laundry, and housekeeping are included in the monthly fee. There is a menu for the resident to choose from. The community is accommodating to the residents, if the resident doesn't want to eat what is being served. The food is fantastic. The family even was able to have an Easter meal with our loved one, and we found the food to be fantastic as well.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Cathy - Family/Friend
Assisted Living
May 4, 2022
Verified Review
Great place for my Aunt

This is a nice community and for us it is very close to the hospital that she uses. This is nice because my loved one is able to go back and forth for treatments without family having to take her. I have not interacted much with the staff but the front desk is nice and when we moved my loved one in they were very helpful and everything I have seen has been fine.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
May 2, 2022
Verified Review
Tour experience

I had a good feeling about Benchmark Senior Living during our tour. I really enjoyed speaking with [name removed] and she did a great job showing me around and answering my questions. The room was smaller and I knew my loved one would want more space.


5.0
Mark G - Family/Friend
Assisted Living
April 29, 2022
Fantastic Group of people

My friend and neighbor with no family needs changes after some health issues. I search for places that would take great care of him while he healed in hopes of returning home. The staff at Chelmsford Crossings were wonderful and always made him feel special. After 8 months ( name removed) was well enough to return home, unfortunately his health deteriorated and his care at home would no longer be able to live on his own one year later. The Chelmsford Crossings welcomed (name removed) back with open arms and soon realized that this was the perfect spot for him to stay. I feel like the entire staff goes above and beyond, the food is top notch, and the facility day to day experience has been a pleasant one both for(name removed)and myself. I highly recommend Chelmsford Crossing to anyone that wants a top notch facility with people that care.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Andrea Brener - Family/Friend
Assisted Living
April 26, 2022
Verified Review
Peace of Mind

It has been wonderful. I'm very happy with The Branches of Marlboro. The staff show patience, care, concern, and attentiveness toward their residents. They're supportive. I think they've bent over backwards for our family. The facility itself is excellent. And my loved one seems quite happy with the food.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4.5

Staff

5

Value for Cost

5


5.0
Joanne - Family/Friend
Assisted Living
April 22, 2022
Verified Review
Peace of Mind

I think this is a great place. My loved one thinks and feels like it is their own home. The staff are very easy to speak with if there are any questions or concerns about my loved one. The dining hall is beautiful and the food always looks good. They have a good chef. There is a menu for the residents to order off of, and there are lunch and dinner specials each day for the residents to see via a display. The apartment, utilities, changing of linens, laundry, and housekeeping are included in the monthly rate.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
April 20, 2022
Verified Review
Tour experience

Benchmark Senior Living was a nice facility but it was smaller and less modern looking. The staff were all very friendly and gave us a great tour and the level of care was there, it was just not the best fit we felt for our loved one.


5.0
Paul - Family/Friend
Assisted Living
April 20, 2022
Verified Review
The Best of the Best

Whisper Woods of Smithtown is amazing. They are absolutely fantastic. I'm very proud and lucky this is where my loved one calls home. The staff goes above and beyond in everything they do. I've worked in the industry for years and have come across many facilities with poor reputations. I'm so glad we found Whisper Woods, with people who take pride in their work. Every time I'm there, I'm always impressed with how clean it is. My mother loves the food, and she loves the activities they provide. On a daily basis, they offer up to 8 activities. Honestly, I never thought she would participate, but not a day goes by that she doesn't join in the activities. Of all the places I've seen over the years, I can honestly say they are one of the best assisted living facilities I've come across.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
April 11, 2022
Verified Review
Definitely recommend

It meets the expectations for everything they offer and provide which is good. We have been very impressed with the staff, they have all been very responsive, thoughtful and respectful. The food can be a hit or miss sometimes, but we do think that had to do with the covid lockdowns and then they would have to deliver the meals due to closing off the dining hall. Sometimes it was a little inconsistent but overall the food is generally really good.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Felicia - Family/Friend
Assisted Living
April 8, 2022

my mom loves it here! great staff, lots of activities although during the Covid outbreak it was different due to health and safety cautions. we would just like to see more opportunities for RECYCLING: bins could be provided to separate carboard, paper, plastics, etc. thanks!!


5.0
Lynne G - Family/Friend
Assisted Living
April 5, 2022
Kind people who care

At Chelmsford Crossings we feel known and cared for by the staff at all levels. The staff are extremely present (from directors to aides) and involved and always take our requests seriously. The patience and kindness they show to my parent is quite wonderful and respectful. They really go the extra mile to make things smoother for my parent and my family. We are grateful to have found this wonderful facility.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen - Family/Friend
Assisted Living
April 5, 2022
Verified Review
Benchmark Stood Out Above The Rest

I would recommend the community to others for their loved ones. I have been satisfied with them. The relationship that I have built with the staff, director, and administrators is wonderful. They have been concerned about my loved one and my wellness. Benchmark is able to assist with medication management, hygiene, bathing, and more for my loved one. They will also make sure to get my loved one to activities to engage them with other residents. The food is really good and my loved one is happy with the soup. There is transportation provided by the community for the residents to use for doctor appointments.

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Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 501-520 out of 2180 reviews

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530 Fifth Avenue, New York, NY 10036

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