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Benchmark Senior Living sets the standard for senior living throughout the Northeast. Explore among 68 Benchmark Senior Living locations offering independent living, assisted living, mind and memory care, and respite care, as well as 2,169 reviews and an average review rating of 4.3 out of 5. Benchmark Senior Living’s mission is to provide world-class amenities in a homelike environment, offer wellness support through innovative programming, and deliver personalized compassionate care services to residents. Serving as a leader in senior living throughout New England, Benchmark Senior Living seeks to transform lives through human connection and create meaningful moments that tie and bind people together.

8.8

Review Score

2,169 reviews
68 communities
2 senior living award communities
Starting from $X,XXX/mo

Benchmark Senior Living community listings

Showing 68 communities
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Arbors of Bedford

70 Hawthorne Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.8
Review Score
80 reviews

We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...

Best Activities
Provides: Memory Care

The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...

... Read more

Benchmark at Ridgefield Crossings

640 Danbury Road, Ridgefield, CT 06877

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.5
Review Score
84 reviews

Everything has been great. She's very happy there. Sometimes on weekends we have to wait long for someone to let us in to the Memory Care unit so if families could get some kind of passcode it would...

Provides: Assisted Living, Memory Care, Independent Living

Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...

... Read more

Benchmark at North Andover

700 Chickering Road, North Andover, MA 01845

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.7
Review Score
39 reviews

Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.

Provides: Assisted Living, Memory Care

Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...

... Read more

Benchmark Senior Living at Waltham Crossings

126 Smith Street, Waltham, MA 02451

Starting at$X,XXX+ monthly
20
20 Photos available
3
3 Floor plans available
9.5
Review Score
37 reviews

I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.

Provides: Assisted Living, Memory Care

Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....

... Read more

Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.5
Review Score
24 reviews

Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.4
Review Score
41 reviews

Benchmark is a wonderful place. The staff really look out for the residents. They care a lot and provide wonderful activities and lots of fun. It's like a big family.

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...

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Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.4
Review Score
48 reviews

have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.

Provides: Assisted Living, Memory Care

Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...

... Read more

Benchmark Senior Living at Shrewsbury Crossings

311 Main Street, Shrewsbury, MA 01545

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.4
Review Score
36 reviews

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...

Provides: Assisted Living, Memory Care

Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...

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Benchmark at Rye

295 Lafayette Rd, Rye, NH 03870

Starting at$X,XXX+ monthly
9
9 Photos available
9.4
Review Score
51 reviews

We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...

Provides: Memory Care

Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...

... Read more

Evans Park At Newton Corner

430 Centre Street, Newton, MA 02458

Starting at$X,XXX+ monthly
19
19 Photos available
3
3 Floor plans available
9.4
Review Score
52 reviews

Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...

Provides: Assisted Living, Memory Care

Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...

... Read more

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The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.4
Review Score
33 reviews

The facility has a great set up for memory care. With all the resident rooms attached to the large common area, I feel better knowing my mom's room is so close to the common area where all of the aides are....

Provides: Memory Care

The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...

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Benchmark at Hanover

1143 Washington St, Hanover, MA 02339

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
8 reviews

We like that the staff who do the activities are excellent. The food could be better/more consistent and healthier choices according to my mom.

Provides: Assisted Living, Memory Care, Independent Living

Benchmark at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.3
Review Score
40 reviews

The only improvement they could make would be just the food. Every one is friendly that serves us. Forgot to mention the shower It is one small step & you have to hold shower head & wash at same time I feel...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...

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Benchmark Senior Living at Plymouth Crossings

157 South Street, Plymouth, MA 02360

Starting at$X,XXX+ monthly
Photo of Benchmark Senior Living at Plymouth Crossings
9
9 Photos available
6
6 Floor plans available
9.3
Review Score
30 reviews

We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...

Provides: Assisted Living, Memory Care

Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...

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The Village at East Farms

180 Scott Road, Waterbury, CT 06705

Starting at$X,XXX+ monthly
Photo of The Village at East Farms
11
11 Photos available
2
2 Floor plans available
9.3
Review Score
39 reviews

I would tell them to be aware that anything extra has a price. For a nurse to administer meds it costs extra. To have your meal in your room instead of the dining room it costs extra, that was some of the...

Provides: Assisted Living, Memory Care

The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...

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Benchmark Senior Living at Leominster Crossings

1160 Main Street, Leominster, MA 01453

Starting at$X,XXX+ monthly
Photo of Benchmark Senior Living at Leominster Crossings
10
10 Photos available
2
2 Floor plans available
9.3
Review Score
35 reviews

Always check in to make sure your loved one is getting the care they need. Especially going at random times. Get to know the staff Ask questions Stay on top of their care reports Question anything that does...

Provides: Assisted Living, Memory Care

Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...

... Read more

The Branches of North Attleboro

40 Robert F. Toner Blvd, North Attleborough, MA 02763

Starting at$X,XXX+ monthly
Photo of The Branches of North Attleboro
5
5 Photos available
2
2 Floor plans available
9.3
Review Score
20 reviews

The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...

Provides: Assisted Living, Memory Care

The Village at South Farms

645 Saybrook Road, Middletown, CT 06457

Starting at$X,XXX+ monthly
Photo of The Village at South Farms
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
42 reviews

We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.

Provides: Assisted Living, Memory Care, Independent Living

The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...

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The Branches of Marlboro

421 Bolton Street, Marlboro, MA 01752

Starting at$X,XXX+ monthly
Photo of The Branches of Marlboro
12
12 Photos available
7
7 Floor plans available
9.2
Review Score
42 reviews

Exceeds expectations in all areas. The Branches has been a great experience so far in all areas. The transfer from [community name removed] to Branches was made easy by [name removed] the sales person and...

Provides: Assisted Living, Memory Care

Cabot Park Village

280 Newtonville Avenue, Newton, MA 02460

Starting at$X,XXX+ monthly
Photo of Cabot Park Village
18
18 Photos available
5
5 Floor plans available
9.2
Review Score
13 reviews

All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.

Provides: Independent Living

Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...

... Read more

Benchmark Senior Living at Robbins Brook

10 Devon Drive, Acton, MA 01720

Starting at$X,XXX+ monthly
Photo of Benchmark Senior Living at Robbins Brook
17
17 Photos available
6
6 Floor plans available
9.2
Review Score
20 reviews

Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...

... Read more

Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

Starting at$X,XXX+ monthly
Photo of Benchmark Senior Living at Chelmsford Crossings
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
28 reviews

5 for all! This is a wonderful place to be! Yes, I often do recommend this community to other families! I try to always greet people who are touring to let them know how welcoming and fun it is to be here! I...

Provides: Assisted Living

Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...

... Read more

Sturges Ridge of Fairfield

448 Mill Plain Rd, Fairfield, CT 06824

Starting at$X,XXX+ monthly
Photo of Sturges Ridge of Fairfield
14
14 Photos available
9.2
Review Score
8 reviews

Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...

Provides: Assisted Living, Memory Care, Independent Living

A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...

... Read more

Benchmark Senior Living at Nashua Crossings

674 West Hollis Street, Nashua, NH 03062

Starting at$X,XXX+ monthly
Photo of Benchmark Senior Living at Nashua Crossings
7
7 Photos available
3
3 Floor plans available
9.2
Review Score
33 reviews

Be careful reviewing the financials. Sometime "treatment care packages" were added after mom was there. It was sticker shock. They are very responsive to concerns and good communication

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...

... Read more

The Village at Brookfield Common

246A Federal Road, Brookfield, CT 06804

Starting at$X,XXX+ monthly
Photo of The Village at Brookfield Common
8
8 Photos available
3
3 Floor plans available
9.2
Review Score
43 reviews

They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...

... Read more
Viewing 1-25 out of 68 communities

Reviews
for Benchmark Senior Living

8.8
Review Score
2,170 reviews

Review Score

2,170 reviews
8.8

Out of 10


5 star

57%

4 star

29%

3 star

8%

2 star

3%

1 star

6%

A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 479 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,170 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,229
612
167
50
112
Date Submitted
107
257
479
Reviewer
90
1,519
531
16
Care Received
700
45
1,415
21-40 of 2170 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
April 10, 2025
Verified Review
The Village at Kensington Place

The activities is unknown she does not participate. She is from Meriden and met people she knew, food is very good. Staff is friendly professional and yes, we would recommend this community to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
April 9, 2025
Verified Review
Review for Arbors of Bedford

We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families looking should, know the staff to resident ratio. What's the turnover for the staff?

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous daughter - Family/Friend
Assisted Living
April 7, 2025
Verified Review
Peace of mind, life in memory care

I would give it all 5s. Could there be improvements? No one place is 100% but they would need only tiny tweaks. The most important thing is my mother truly loves it there and she gets far better care there than I could possibly provide her at my house or hers. They treat her as an individual person, not a room number. My mother is in memory care. The staff are very friendly. There is a very good ratio of staff to residents. They know my mom and drop by often to check on her if she is in her studio apartment, entice her to join the various daily activities and make sure she comes to meals. They understand dementia and are very patient with the residents, keeping them engaged with everyone. Nurses are great and promptly keep us informed of any medical incident. Scenic drives are an option twice a week. When the weather is warm they have a lovely outside patio/garden area that is used on all good weather days.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
LD - Family/Friend
Assisted Living
April 7, 2025
Benchmark North Andover

I toured many places last year and Benchmark was by far my favorite. It is the perfect size. The staff seems to know everyone’s name. There are lots of activities both on and off the property. My mother had a whirlwind change of life last year - lost her husband of 70 years, sold her house in Florida and moved to be close to my family in Massachusetts. I told the Benchmark staff that my mother was not social and would most likely be in her room most of the day. Was I wrong! My mother is now extremely social and is out and about most days with her friends that she has met. It has almost been a year since my mother moved to Benchmark and she is still happy. I couldn’t be more please.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Ron - Family/Friend
Assisted Living
April 6, 2025
Wonderful experience

My Mom spent three years here and loved the friends she made and the caring staff. The lectures and activities and meals with her friends made life at Benchmark enriching. Mom had been living on her own for a long time and we were not sure how much she would like moving to an assisted living community but she simply thrived here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 4, 2025
Verified Review
Review for The Branches of North Attleboro

The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the music. I paid over $[removed] for 6 days ... you're asking me to tell me is that a good value for your money ... I don't think so ....

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

1


5.0
Anonymous - Family/Friend
Assisted Living
April 1, 2025
Verified Review
Review for The Branches of Framingham

The facility is bright and cheerful. It is always clean and welcoming. The staff is excellent. Everyone, in every position is very friendly and welcoming. They are very responsive to all the residents needs. The only consistent challenge has been the food. Many of the residents are not happy with the food. They do try to address the issues. They are having a difficult time finding people to work in the kitchen and dining room. That continues to be a work in progress.

Read More
Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Carol S - Family/Friend
Assisted Living
March 28, 2025
Verified Review
Benchmark Senior Living at Hamden review

Everything is 5 and over. I would move in myself tomorrow if I could. The only issue was in the transition of getting my mom situated. Between the time I signed her up and time she got there she had a rapid decline. Some of the aides weren't aware of her increased needs but it's understandable that it takes time to catch up especially when there is a drastic change in such a short time. I cannot give Benchmark enough praises on any level - people, admin., right down to helping with the move.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 28, 2025
Verified Review
Benchmark at Orchard Valley Experience

The staff is very caring, and friendly makes you feel right at home like you are part of their family! The facility is on the smaller size which is perfect, much more individual attention . The food is amazing, a different menu each night to choose from ! Families can join their loved one for a meal in a separate dining room. The facility is extremely well maintained.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Dayle T - Family/Friend
Assisted Living
March 25, 2025
Verified Review
Our experience with Benchmark at Billerica

5 On everything. Outstanding facility and company. We toured in [community name removed] too and they seemed just as close as Billerica in all these categories too. Yes, we would recommend this community to other families. The activities are really great and the director of activities is such a caring wonderful person. My mother in law is always raving about how they are kept busy. It is also pet friendly which was a huge thing for us. Having her dog with her was incredibly important.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Son N - Family/Friend
Memory Care
March 22, 2025
Great experience

My mom has been at Benchmark for 3 weeks. We moved her from another community to Benchmark and have been very happy. We are glad that we decided to move her where she is better cared for. The staff truly cares.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 21, 2025
Verified Review
The Village at Brookfield Common review

For the Village at Brookfield Common , I would give all 5s. And if it went up to 10 I would give that for all. My mother is in the memory care floor, which is great, and I would recommend it to anyone who needs memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 19, 2025
Verified Review
Review for Benchmark Senior Living at Hamden

There is a [amount removed] deposit which is an intake fee which they did not say was non-refundable. My loved one is in the memory care community. They are super helpful and reevaluate. Really nice, clean rooms, do laundry and clean daily. Lots of activities. It is cheaper in the memory care vs. regular community. They charge different levels for medications. Different levels for care on top of the rent/meals fee. Medicare does not pay anything. All costs are on you.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 19, 2025
Verified Review
Great communication

Be careful reviewing the financials. Sometime "treatment care packages" were added after mom was there. It was sticker shock. They are very responsive to concerns and good communication

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
Kenyon Family - Family/Friend
Assisted Living
March 13, 2025
Verified Review
Very happy with our choice

They're very flexible and being a small community it has a family feel. We are very happy with our choice!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 10, 2025
Verified Review
Review for Whisper Woods of Smithtown

Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am very satisfied

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 10, 2025
Verified Review
friendly & caring staff.

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other families! They all were so kind, caring, attentive and supportive to resident as well as family members

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Dianne S - Family/Friend
Assisted Living
March 10, 2025
Caring community

Mom moved in to Ashland Farm about six weeks ago. It took very little time for her to meet community members. The staff have been wonderful; caring, attentive, and respectful. Our Dad passed shortly after Mom moved in. The community, staff and residents, were so supportive and understanding. It really has helped our family knowing that our Mom is safe and cared for. Mom has participated in numerous activities ranging from exercise to ice cream socials. Our family visits often and we are always impressed with the sense of community that exists.

Read More
Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
March 6, 2025
Verified Review
A good place for mom

The staff is excellent. Caring and attentive. The food is good. I ate with mom several times and enjoyed it. My mom was well taken care of and enjoyed her time at Branches.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Janene S - Family/Friend
Assisted Living
March 6, 2025
Verified Review
Great fit for my dad and would recommend

My dad has been there for just one year originally planed for a few months till he got stronger but had not improved but is still there and is enjoying being there couldn't be happier. My dad has a small room but it fits him perfectly he does morning exercise and socializes made friends to share meals with.


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530 Fifth Avenue, New York, NY 10036

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