Benchmark Senior Living

My loved one is in the special care unit and does not like the food. For activities it is too soon to rate, Staffing issues caused activities to be lacking. They brought someone in for this -which was an improvement. But he's been out for a while. Not sure what's happening. It is very expensive, but the staff are very kind and upbeat. They treat the residents very well and there's no way to put a price tag on that.

5's across the board, we love it! They provided so many options, and the staff were very attentive, helpful and at no cost. They also provided a lot of resources for us to take advatange of. Based on our experience so far we would absolutely recommend Coachman Square at Woodbridge to other families.

I toured with Benchmark at Billerica Crossing and had a good experience. The reasons we did not choose this facility were because the location was too far, and also because it has a mix of assisted living and memory care residents. We were looking for a facility that focused only on memory care residents for our loved one.

We chose The Atrium at Drum Hill over other places that we looked because of the in-house doctor they have, the cleanliness of the overall facility, and the fact that it is memory care only. I would tell others looking into The Atrium for their loved ones to make sure to get to know the director of nursing. Also, mark your loved ones' laundry so it does not get mixed up or lost. I would absolutely recommend this facility for memory care.

A recent change in their Director which has caused some care staff to leave. I have not met this Director, but the prior one was wonderful during my parents illness and Dad's death. The care staff is wonderful!

It isn’t an easy decision to make when it comes time to look for alternative living and care arrangements for parents, but we made the exact right choice in Whisper Woods of Smithtown. We couldn’t’ have asked for a more wonderfully dedicated, compassionate and amazing community of care givers. I have seen everyone go so above and beyond for the residents; treating our parents, and we children, like family. From the front desk to the medical staff, dining and maintenance crews, support staff and administrators, there isn’t a day that goes by in which someone doesn’t make a significant difference in our and our parents’ lives; be it a cheerful greeting, loving medical care, great food and service, help with daily household needs, fun activities, an entertaining dance or arranging for special circumstances and needs. Our family has grown tremendously because we now consider each and every employee a coveted member. Our thanks to everyone at Whisper Woods!

Plymouth Crossing was a very good assisted living facility with seniors that need more assistance. My mother only lasted two weeks there before she passed. I would recommend to others.

Extremely professional and knowledgeable and personable. Benchmark is a top notch company. I would recommend to others.

My mother was not an easy case, and the staff at The Village took very good care of her, the best that they could. I was very satisfied with the amount of daily activities that she was able to participate in, and the food was fantastic, surprisingly good!

My wife, [name removed], and I searched the Metrowest area for a place for her mother, [name removed]. She had been living alone and we knew she needed better care. Our visit to Branches showed us a place we thought was right for her. [name removed] moved in at the beginning of November and the past four months have shown that this is the right place for her. All facets of Branches are positive and supportive. The front desk staff is friendly and welcoming. The dining staff has gotten [name removed] to eat breakfast, a meal she had bragged about “not caring for”. The PT program has improved her mobility. Thus overall positive attitude and action have helped [name removed] a great deal! The residents have reached out to her and she has some people she enjoys as dining friends. This is a great improvement for [name removed] as she had been reluctant to do it, in the past. [name removed] and I couldn’t be more pleased with [name removed] adjustment and improved sense of self. We feel we made the right choice and have recommended Branches to others!!

I am pleased that the staff cares for my elderly father and I trust that he receives the best food and services available. They helped him transition from a retirement community into assisted living effortlessly which relieved his stress and anxiety, and ours! Forever grateful. We are very blessed to find him a safe and caring home.

The building is cleanly, open and beautiful. The layout is well thought out. Dining and activity participation is wonderful to keep my loved one entertained and socially engaged. The entire team of staff are friendly and knowledgeable. My mom, who has since passed, was a resident for years here. I can’t thank the Branches team enough for their special impact at the end of her life. All of the nurses are wonderful but I would like to make a honorable mention for nurse [name removed]. She touched my mother and our hearts by going above and beyond with her compassion and insight when we were struggling with mom’s transitions. Thank you Branches!

I would recommend The Atrium at Cardinal Drive. The staff are caring and professional.

My dad was only there for a couple of months but they took very good care of him. Based on our experience so far we would recommend this community to other families.

I am very comfortable leaving my husband at The Branches. He is getting very good care with a smile.

Just be clear about what your needs are and are they able to provide what you want. Be involved with staff. I would recommend Benchmark to other families.

Three things that stood out to us about this facility: 1. the location, 2. the feeling of the facility, and 3. the friendliness. The staff are great. My loved one really likes the food and likes not having to worry about cooking.

My 94 year old aunt has been living at Willow Crossing in Mansfield for the past 2 years. The care is excellent and everyone there is kind and compassionate. I could not be happier with her care. The process of touring and getting my aunt situated there was easy and they helped every step of the way. If you researching places for your loved one, Do not overlook Willow Crossing!

The care and kindness from the staff from top to bottom is exceptional. The apartment that was available check off all the boxes that was desired for a living environment. Food offerings and quality of food is excellent. Overall community atmosphere, friendliness of residents, activities & services provided on site are wonderful. My father's physical & mental health has done a complete 360.

I would recommend you make sure you are aware of the community fee. I wasn't aware of this until the day my loved one was moving into the community. I would also make sure you check with your insurance company to make sure you are aware of any specifics they need from you or the community. The staff communication with the family was wonderful! The community was great for my loved one because of the care they received. My loved one was happy while they were here.