For pricing & availability
8.8
Review Score
70 Hawthorne Drive, Bedford, NH 03110
We chose the Arbors because most of the staff have been there for years and they have a great ratio of help to residents. Clean, Friendly and the open floor plan. And bright and cheerful. Other families...
The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...
640 Danbury Road, Ridgefield, CT 06877
Everyone has been very nice, helpful & supportive. The food is ok but I hear they are getting a new chef. Room sizes and amenities offered are very nice.
Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...
700 Chickering Road, North Andover, MA 01845
Mom is doing great at Benchmark! They are the absolute best. The facility is clean and comfortable. Just like home. The staff is wonderful, they are so kind.
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
295 Lafayette Rd, Rye, NH 03870
We have been very happy with them. [name removed] expected initially there is a little tweaking to meds and changing over providers but they helped us through the process. Every person that works there have...
Benchmark at Rye ~ only one mile from the ocean, is the Seacoast’s only community devoted exclusively to memory care. Residents live their lives here with dignity in a secure and peaceful setting where they can connect to the people, passions and things that matter most to them.Coastal...
1143 Washington St, Hanover, MA 02339
Everything is a 5! Benchmark exceeded all of our expectations. The staff is amazing! They had really compassion and empathy for those suffering from Alzheimers and their family. At the end of my mother's...
20 Charnstaffe Lane, Billerica, MA 01821
All 5 . Not sure on 8 price compared to others. They were all very caring and helpful. Kept us up to date on dad's condition. Was also very good to have hospice come there
Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...
2 Technology Drive, Chelmsford, MA 01863
My father-in-law has a rapidly advancing case of dementia, both vascular, and that brought on by years of alcohol abuse, and deteriorating motor coordination. He requires more hands on care then a normal...
The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...
4 Forge Hill Road, Franklin, MA 02038
It has been a great place for my brother. He is very happy. The Franklin location is well run and maintained. The staff is consistently pleasant, patient and very caring.
Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...
35 Hamden Hills Drive, Hamden, CT 06518
have found all staff from front desk, dining room, nurses, maintenance to be extremely courteous The pca's that help my mom and the activities director go above and beyond to ensure her well being.
Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...
311 Main Street, Shrewsbury, MA 01545
Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other...
Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...
71 St. Johnland Rd, Smithtown, NY 11787
Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am...
430 Centre Street, Newton, MA 02458
Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is...
Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...
40 Robert F. Toner Blvd, North Attleborough, MA 02763
The administration staff that were in the building were nice. For the time my sister was there she told me she enjoyed the music that's the only thing she participated in, she did tell me she enjoyed the...
251 Turn of River Road, Stamford, CT 06905
My father says he feels like he is living in a hotel. All the staff are very friendly and welcoming. The other residents are also friendly and some have befriended my father. My wife and I are jealous of the...
Conveniently located off Merritt Parkway next to the High Ridge Shopping Center, just minutes from the Stamford JCC, downtown and the beach, Benchmark at Stamford – formerly Sunrise of Stamford – offers nationally award-winning assisted living and memory care. Easy access to downtown Stamford’s...
25 Cobb Street, Mansfield, MA 02048
I would rate all as a 5 with the exception of a 4 for Quality of care and a 4 for Administration. I definitely recommend this facility and am grateful to have found it through your organization.
The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...
645 Saybrook Road, Middletown, CT 06457
We chose The Village at South Farms because the management was very friendly and when we visited, all of the residents were smiling. Staff morale is much higher than other places.
The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...
180 Scott Road, Waterbury, CT 06705
The place is gorgeous. My 95 yr old mother in law had a stroke and went from hospital to short term rehab. We were looking for a place for her and your organization suggested the village. We talked several...
The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...
1160 Main Street, Leominster, MA 01453
The facility is modern, clean and has more of a home feeling than caring facility. The staff are great. They care about the folks they are caring for
Residents of Leominster Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- Hour assistance is personally tailored to each resident's changing needs and is provided by a caring...
157 South Street, Plymouth, MA 02360
We chose Benchmark because of the staff kindness and understanding of his needs. They always encourage him to join in activities and make him feel like a person instead of a patient. My brother is on the...
Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...
280 Newtonville Avenue, Newton, MA 02460
All fives. Cabot Park has been a game changer for my mom! The Staff and Manager make all the difference! I would be honored to give more feedback on my appreciation of Cabot Park.
Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...
10 Devon Drive, Acton, MA 01720
Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!
Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...
448 Mill Plain Rd, Fairfield, CT 06824
Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always...
A first in Fairfield, Sturges Ridge is proud to bring senior living experiences to the neighborhood. Enjoy the company of good friends, take in the beautiful surroundings, pursue your passions, and explore opportunities to inspire you and further enrich your life. Benchmark Senior Living at...
246A Federal Road, Brookfield, CT 06804
They have treated my sister very well only problem is they don't accept Medicaid and my sister money is running out it's too bad the nice places won't accept people when they don't have any money left.
The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...
2003 Falls Boulevard, Quincy, MA 02169
Overall, we are very pleased with the care and attention our mother (mom-in-law) is getting at Atrium. We had a glitch on day one and I must say, the staff was super helpful. The staff is very responsive...
The Atrium at Faxon Woods is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling. Each detail of our unique, single story...
674 West Hollis Street, Nashua, NH 03062
Everyone is welcoming- lots of activities, clean, food ok- nice friendly staff- transition can be tough- they can help you with that! wry nice place!
Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...
Review Score
2,202 reviewsOut of 10
5 star
57%
4 star
29%
3 star
8%
2 star
3%
1 star
6%
A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 478 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,202 reviews with an average "overall experience" of 4.3 out of 5.
nice place, not what expected from other reviews.. not let down by the food.we had a lovely lunch,our waitress reminded us of our grand daughter..(smart and cute! ) we liked the apartment,the halls in the building look in need of a good cleaning,an off odor kept creeping in. saleswoman kept coming up with excuses for ripped carpets etc.over all we are strongly considering Haverhill. first because we have a good feeling about it,and second we live nearby..if you want a fancy place ,not for you.but the longer you stay and see other residents smiling you will like..folks in the restaurant seemed very happy,and the girls all knew their names and heard nice comments after they left the tables..( nice sign )..
2
2.5
3
2.5
2.5
Benchmark at Haverhill Crossings in Haverhill, MA
2.9
(74 reviews)
They are great until you have a request that isn’t standard, e.g. my Dad needs O2 when sitting because he cuts off his own air sleeping in the chair. They would say they are doing it but I can see that it is not happening. Even after meetings with nursing staff plus management it continued. I am at a point of pulling my dad out in frustration.
2.5
2.5
2.5
2.5
2.5
Benchmark at Bedford Falls in Bedford, NH
4.2
(51 reviews)
1. Aides have 7 minutes to respond to a call if you push your button. Sometimes you need to push the button a few times to get someone to come because of demand and staff levels. 2. Nurses on staff are not there to care for the residents if anything happens - it is all handled by outside nursing staff at a cost. So just like living at home without a nurse. The nurses manage meds but, don’t administer them unless short staffed on senior aides that generally hand out. 3. Leaks everywhere in the building especially when it rains hard. 4. Office staff constantly lose paperwork, checks etc.... seem a bit unorganized and not on top of things. Bills do not come consistently month over month at the same time. When you do get them they give you 7 days to pay them inclusive of mail timing. A little unrealistic regarding response timing. It’s considered late the minute you mail the bill. 5. Doctor comes in 1 time a week on Thursdays but, you cannot see them iunless you are signed up to see them. 6. Very limited staff on weekends. The good news is parking in the staffing parking lot B is pleantiful on weekends. 7. Cost of meds are not included in the administering charge hence the up front expense is titled as such. You get a separate fee from the pharmacy. 8. They charge $5 fee for meal delivery per meal and it generally comes 30 minutes after the dining room rush is done 9:30, 1:30 and 6:30 and usually cold. 9. Make sure you ask for a documented listing of all incidental charges. I’m sure we haven’t hit them all yet. 10. The washing machines on the 2nd floor which is supposedly the best one one looks like it is 20 years old and only works just okay to throughly clean clothes. 11. Food is pretty good and servers attentive. 12. People working there do seem to genuinely care. 13. Reaction times are a bit delayed and need to follow up a few times for changes or new requests (new meds, maintenance etc... unless you are right on top of them). Wondering how reactionary they will be in emergencies? 14. They will drive you to where ever you want to go even if it is outside of 10 miles for doctors, dentists and errands which is very nice and the driver is very accommodating. 15. Aides seemed to have changed abruptly and are hired from outside agency. 16. Hair Salon operated by outside stylist that comes twice a week. Prices are a bit steep. My opinion but its pure economics....low supply and high demand allow for higher charges. 17. Fruit flies everywhere. Need to be professionally addressed. 18. Not what I expected based on the Sales pitch but, not enough to make me want to move my loved one either. 19. When I got a professional opinion, they said they were OK. I would agree they are ok Not bad but, not great. 20. Need more attention to detail, tighter quality controls, higher expectations of staff and faster response timing that is measured and monitied for improvement would put them a notch higher than okay.
4
4
3
3
2
The Village at Kensington Place in Meriden, CT
4.2
(46 reviews)
The lack of stimulation and activities are a negative for anyone somewhat active. There is no gym facility/ indoor exercise area, pool or movie theatre like some of the larger facilities. That being said, other day to day living experiences should be enhanced to compensate. This is not the case. Transportation is almost non existent (one person typically transported one day a week only). The van is less than ideal. Rooms are claustrophobic and small in size and are not kept clean. The amount of dust accumulated in the rooms is disgusting. You must be willing to clean your loved ones apartment. The staff is lovely however, especially all the dining room/kitchen staff. Food is of a higher quality here compared with their larger facilities. Nursing staff, however inconsistent, is largely caring and competent. Remember, they are a large corporate business and are in the business to make money. If I had the choice, I would go with a not for profit living community.
2.5
2.5
2.5
2.5
2.5
Greystone Farm at Salem in Salem, NH
4.1
(53 reviews)
The lack of stimulation and activities are a negative for anyone somewhat active. There is no gym facility/ indoor exercise area, pool or movie theatre like some of the larger facilities. That being said, other day to day living experiences should be enhanced to compensate. This is not the case. Transportation is almost non existent (one person typically transported one day a week only). The van is less than ideal. Rooms are claustrophobic and small in size and are not kept clean. The amount of dust accumulated in the rooms is disgusting. You must be willing to clean your loved ones apartment. The staff is lovely however, especially all the dining room/kitchen staff. Food is of a higher quality here compared with their larger facilities. Nursing staff, however inconsistent, is largely caring and competent. Remember, they are a large corporate business and are in the business to make money. If I had the choice, I would go with a not for profit living community.
2.5
3.5
3.5
1.5
2.5
Greystone Farm at Salem in Salem, NH
4.1
(53 reviews)
First observations have been a mixed bag. I like some of the residents here,not many like to talk as much I do. My apartment is o.k , needs some updates ( new microwave oven ). I like the girls in the dining room , cute and attentive.Surprised by the food,very good so far,my family loves the soup/chowders. My laundry situation is not good,lost items etc. Housekeepers seem nice , but not very good. I don't think my bathroom has been cleaned in weeks.I have been told they will get to me when they have time. Overall not a bad place ,but not first class.
1.5
2.5
1.5
1.5
2
Benchmark at Haverhill Crossings in Haverhill, MA
2.9
(74 reviews)
All I can say is that behind the beautiful decor, the medical care, in specific, is at best Laxing, especially if the patient can not advocate for himself. The left hand and the right hand sometimes fails to communicate and the patient sometimes suffers: wrong medication is given and prescription doses is mixed up in a web of confusion of nursing staff and incompetent aids.
2.5
2.5
2.5
2.5
2.5
Benchmark at Ridgefield Crossings in Ridgefield, CT
4.5
(85 reviews)
Very nice place but avoid third floor at all cost during heating season. Heat from first two floors rises and they have no control over it. Not unusual for the hallways to be 90 degrees and residents have doors and windows open on warmer winter days.
5
5
2.5
2.5
2.5
Benchmark Senior Living at Forge Hill in Franklin, MA
4.3
(44 reviews)
We took a tour of Benchmark Senior Living. I didn't think that the community was too bad. It was nice enough, but it is on the older side. We were hoping for something more up to date for our loved ones, so we decided to look at other communities.
2.5
2.5
2.5
2.5
2.5
Very clean and awesome staff. However staff is under paid. The residents can be very difficult. I as a family member pay way too much and the poor aides is under paid. How does that work!?!
5
2.5
5
5
1
The Atrium at Cardinal Drive in Agawam, MA
4.3
(27 reviews)
The community was clean and kept up very well. The memory unit could use some updating it looked old. The staff was not very friendly and seemed to not like their job which is a bad sign to me.
2.5
2.5
2.5
2.5
2.5
The Village at Brookfield Common in Brookfield, CT
4.2
(43 reviews)
Overall, I would recommend River Ridge at Avon. They modified my mother-in-law's pain meds and there was an interaction between the meds and she had to spend some time in the hospital. The medical staff either wasn't aware of the potential intereraction or ignored them. We were surprised by that. The rest of the staff there is wonderful. It's a nice community. The food is very good. They do offer activities but she has not participated yet.
4
4
2.5
2.5
2.5
River Ridge at Avon in Avon, CT
4.4
(54 reviews)
I've had difficulty getting the staff to shower my husband daily. He is not elderly, unfortunately, and needs a daily shower. I get the impression at times that there is not enough staff to cover the resident population.
3.5
4.5
2
2.5
3
Arbors of Bedford in Bedford, NH
4.1
(81 reviews)
Lovely suburban setting, priced a little high in comparison to other facilities for what you get. I selected this facility due to location and being close to friends and family to provide my loved one with more company. Common areas are immaculate. Housekeeping and laundry are frequently not done on the assigned day, residents are not advised. A minor repair had to be requested more than once before being taken care of. The facility has a lot of cliques, and they're not very accepting of newer residents. Activities are sparse. The calendar looks full, until you take a good look and see that entries such as breakfast, 1st seat & 2nd. seating for lunch & dinner are there. I can only say that it's OK, not great, not ugh. You can do better, you can do worse.
2.5
1.5
3
1.5
1.5
River Ridge at Avon in Avon, CT
4.4
(54 reviews)
They were all overpriced, ridiculously high, so I'd give any of them one star. The only thing I really don't like about it is the way they do medication. His diabetic medication is hard to manage. I'm not sure how much of it their fault; I have to be more involved than I want to be. I like the location, because it is close to my brother and me, and in the location where he has lived for most of his life. They seem to have alot of activities, all day long. They have movies, every Sunday they have a coffee hour, weekend religious services. There are four or five things going on each day. They had an antique car show there once; it was pretty neat. When I had a couple of issues to raise with staff, they got back to it right away. On one instance, my father's room was too hot; they had a team meeting to discuss the problem, and the issue has been solved.
2.5
5
2.5
4
0.5
Benchmark at Haverhill Crossings in Haverhill, MA
2.9
(74 reviews)
I find the staffing a big problem since often times there aren't enough RCAs to handle the residents. This could be a problem at some point. I understand they are hiring more help but there should be back ups when there are call outs. My loved one is living here and I have been a big supporter of the facility but am noticing some problems of late. I appreciate all of the staff at this facility because they work extremely hard at thier jobs. They deserve kudos for doing such good jobs. I think Benchmark should reevaluate thier priorities.
3.5
4.5
3.5
4.5
2.5
Greystone Farm at Salem in Salem, NH
4.1
(53 reviews)
My mother has been at Crescent Point for the past 18 months. From the beginning, communication with staff has been terrible. With the exception of the nursing staff, the only time we've received communication is when her bill is due or they want to upgrade her "Plan of Care" which in turns raises her monthly costs. I moved my mother here hoping she'd be more active than at home, but that has not been the case. She has deteriorated much in the past year in the Alzheimer wing compared to what she had been in my care at home for 6 years. Crescent Point I feel is great if your loved one doesn't need much care and is pretty independent. Otherwise, I feel there are other places just as well qualified and not as costly.
5
5
1.5
1
1.5
Crescent Point At Niantic in Niantic, CT
3.8
(35 reviews)
I will say it is a very nice clean place..If I had problems, Doug was very attentive.. The wait staff were darlings for the most part.. My problem was with the Nursing. There are 120 residents at any time there. and from 11pm to 7 am there are only 2 aides for the whole place. We took our loved one out of there because of this.. How do you not notice that a person goes from walking by themself to not being able to the next day and not call 911 immediately, then there were two more incidents and that is when we took our loved one out of there.. I understand it is assisted living, but I was told that they could take people who needed assistance to people who needed full time care..
5
5
2.5
4
2
The Village at Buckland Court in South Windsor, CT
3.9
(56 reviews)
My mother has been a resident here for the past two years. If I stack the cost against all of it, the care is decent, the place itself is also decent. However, be aware the costs they charge to be here go up every year, and not by a little. This January 2025 they raised the combined cost of her place and care by 10% from last year (with no change in level of care). While I understand costs are rising everywhere a 10% increase year over year is, in my opinion, an exorbitant amount. The company has their pre-written reasons to explain away the increases but I don't buy all of it. This feels like the rest of our healthcare system. Pass the cost onto the consumer while they make their high profits. Hopefully this is helpful to anyone doing their research on an assisted living facility. I contacted them with regards to this matter. They referred me to their director. I left her a message, I heard nothing back.
2
3
3
2
3
3
1
Benchmark at Ridgefield Crossings in Ridgefield, CT
4.5
(85 reviews)
Very happy with Orchard Valley, staff is friendly and attentive, facility is clean and well maintained. Mom is very happy and loves her apartment. I would recommend OV to anyone looking for their loved one.
1
1
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2
1
2
3
Benchmark at Orchard Valley in Wilbraham, MA
4.4
(36 reviews)
There are 68 total Benchmark Senior Living Facilities.
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