Arrow Senior Living

We toured this community when we were looking into care options for a loved one. This is a beautiful community, and for those with no care needs it looks like it would be a wonderful place to live! The price also seemed very good for the level of service they provided.

Probably my front runner! It is located close to my work. It is nice and friendly. The rooms are spacious. My concerns here are that it is huge and he will get lost. They will seat him with like cognitive residents and I'm hoping that the interaction with others helps him.

Visited on Friday, 8/1. Pluses - lower deposit, tier pricing, location, facilities, activities, quiet area in back.

First floor is very important and they have very nice spaces. Staff seemed very caring and sincere.

My experience in dealing with Montvale has been very good. They have very kind and caring people working there who sometimes go out of their way to help. My mother is there and may not always be the easiest to deal with but they do a good job. It is a little costly, but it does offer a lot of things to do to keep their people busy. I do believe they need to work on the food a little bit more. They have a new chef that hasn't quite figured out how to feed older people yet. So, that needs so improvement. Overall, Montvale is a very good retirement place, and I do believe I would and have recommended it. I just hope they can keep up with the care they give.

They have different levels of care - independent versus the assisted side that offers more care. The food is a four. The parking is limited. The staff is great. They’re very clean. We’ve been happy with them so far.

They seem to know everyone by name. They are pretty good with the immediate needs like if she pushes her button. Howevery if I have a concern, communication with us does take a little longer, it's not real clear who to go to with different issues, the right hand doesn't seem to know what the left is doing. It's going very well overall though. When you go in everything is open welcoming, and someone is sitting right at the desk, to help you.

The location is more residential and feels more like home. The apartment is spacious and bright & cheery. Pros include 3meals a day, housekeeping once a week, all inclusive one monthly bill. Negative include bus transportation 5 days a week not 7.

Kara did a great job showing Mom and me around. She showed us several apartments and spent plenty of time talking to us about features and pros and cons. We really appreciated her time and attention. The staff and residents we met were welcoming and the facility would definitely be a smooth transition.

There are a lot of activities. They do everything. They really do the best with what they have in terms of resources. They could improve on the staffing, but it's the same as everywhere else. They do have a lot of people, but for the number of people, you don't always get the attention right away. The reality is that unfortunately the aids are only making $10 an hour. For example, my mother-in-law wears glasses and we couldn't find them one day because they were rolled up in her shirt. The aid didn't take them off before helping her take her shirt off. It's adequate, but not 100%.

I've never been in on any of the activities, I know they have them and I like all the activites they've got for the people that live there, they've got plenty of things to keep them busy, I've just never been there when my mom's doing them. It was up to my mom and she liked this one over the other ones we looked at, she didn't say why but probably because it was closer than some of the others. She hasn't complained about anything to me yet.

Another nice visit! Spent a lot of time talking to Nan and learned a lot. Right fit but just a bit far away.

My mom stayed here for 4 months after 2 bad falls and surgeries. She did not want to go but agreed to try it for a few weeks. 4 months later, she was sad to leave. She loved the staff and made friends with most. She felt she was not as helpless as some so she tried to do for herself. Once she got comfortable, which did take about a month, she was fine. Her only complaint was the food. She did not care for it. Other than that, she was happy there. Clean facility and very nice front porch to spend time outside. She left to go back to her home but says someday she would be happy to return if need be.

They are a very good community with a lot to offer. This was one of our top three communities and we feel all three of them were pretty much the same so we let our loved one choose which one they wanted to move to. The community is very clean and the staff is friendly. We would have been happy with either choice.

Nice staff. Very convenient as to location. This building is similar to the Emeritus. (probably newer) Somewhat of a small dining area. Several comons areas. Main commons area seemed small. No outside walking arraingement.

Very nice. Studio apartment nice size with no balcony. All private funding. Would need assistance with money . 2270.00 per month.

liked the security measures,rooms and their arrangement with the common areas. Nice wide hallways, good light & venilation. Plenty of opportunity for social interaction ie trips, games and outings. Did not find anything that I would call a showstopper.

Lots of events, good value $1500-3000.

Lots of events, good value $1500-3000 Have to add some amenities

I toured Vitalia Active Adult Community North Royalton. The person we spoke with was very kind and nice, and the facility was gorgeous. However, I knew she was newer in her role and that reflected in some of the questions I asked her. She was not 100% sure of her answers and it kind of rushed me with the, "is this the right place", type of feeling. We also chose another community because my mom had medical issues and we needed to move her in somewhere ASAP. They were the only one available to accommodate her within a 24 hour turnaround time. It was also the only place she'd actually seen, so she felt more comfortable with that choice. She was unable to tour other places due to medical reasons.