Arcadia Management

The Arbors was good up until the end. Their communication could of been better, my uncle came down with COVID and they did not let us know he had it he ended up passing away from it. They had double rooms, and the space was very tight. The residence would sleep only about a foot or two apart. It was not very spacious at all.

I think that the Arbors is a good place. The staff is very helpful. I wish they could work a little bit more with my father. I understand that he does need a little more care. The original plan was for my husband or brother to help my dad with showers but that has changed since the quarantine. It has been really hard with the quarantine, I feel like I just dumped him in the middle of the woods since I can't visit. We are happy overall. We picked The Arbors at Hauppauge for it's smaller size.

My mom hasn't been at this community very long.But so far from what she has experienced the staff has been very friendly and helpful. She has liked the food no complaints. She has done some of the activities that she is able to do and she started to meet some new people.

The staff here were very friendly and did a great job with our tour. We were shown around the community and the staff answered all our questions. This is a very nice community and would be able to accommodate my mom.

The staff did a very nice tour here and they showed us all around and answered all our questions. The thing was that my mom was not interested in staying over night so she did not think that this was a good fit.

The Arbors at Bohemia is a nice place that my mom is settling into nicely. The food is okay, not the quality that my mom is used to. The staff is friendly and caring to my mom's needs. There are plenty of activities that the staff encourages the residents to participate if they wish to. They also offer transportation for shopping excursions. I was under the impression that my mom was going to have a private room, she actually shares a room and my mom doesn't seem to mind. The community is located conveniently close to me. I would recommend this community to others.

Plusses: bigger rooms, allinclusive price, meal very good. Mom got spinage, artt teacher [Removed] twice a week, rec director has art degree Neg's: not as elegant. Moms drapes won't fit. Window overlooked hwy. no sleepovers , Residents appeared less active. No pool Less living areas like movies and art room

This is a nice community, and my tour of went well. The community was well-kept from what I saw. The staff was kind to family, and myself. The experience went well overall, but it wasn't the community for my father.

For the most part everything is going pretty well for my mother here at this community. They are caring for her and her needs very well. The community is clean and well-kept. The staff have been very friendly and nice. They do a have a nice variety of activities for the residents to participate in. They also have nice outings outside the community. We are having some roommate issues, but hopefully we can get the resolved. It is a very nice community, and I would recommend it.

My father has lived at The Arbors in Bohemia for a year now. He's very unhappy with the food. I understand taste is subjective, but it's not hot when he gets it, and that's not subjective. I've complained about it, but I've been brushed off. Today, for the second time, there has been an outing scheduled and then canceled at the last minute. The reason they gave is because the "chaperone" had a meeting to attend. This is very disappointing to residents who are looking forward to some time out. It sends a message that the people in charge don't really care about the residents - their meetings are more important than their commitment to the residents. The Arbors is concierge, so you get a lot of services with no extra charge. But sometimes I think the services are sub-par. Today, I'm just feeling very disappointed with the service provided (or not provided).

Our experience with the community was a short one due the fact that my father ended up needing more care then they were able to offer. It didn't work well for us here, there were some good thing and bad things about this place. The staff was great and did all they can for us, but we did have to move him to a better place. The community is a good place with great activities and I would say this a good place for the right person.

The Arbors was a little run down on the Assisted Living Side. However, they are in the middle of renovations on the memory care side. It was clean and well maintained on the memory side. However, the residents did not seem very active. NOt a place for my mom.

It's been somewhat of a mixed experience so far. It's a nice enough looking place, and the staff seem friendly, but my loved one has had a few complaints. She says they're very strict about meal times, and that if she arrives even a few minutes early they make her get up and leave the dining room until they are ready. She also has had a problem with ants in her room, which it has taken them a while to resolve.

The Arbors bohemia is looks beautiful, smells clean, but there is not enough staff in the wellness area. There should always be someone in the wellness office to answer the phone and talk to relatives and they seem very light on staff in this very important area. They lock the door to the wellness office at times to give out meds and there just doesn't seem to be enough staff to go around to all the clients that need care. They also seem to need more than 2 different doctors that come in to treat the patients. There is a lot of paperwork in that area and it seems they need to hire more people so they could be better organized.

It's ok, but when they had say that they will have him ready by a certain time, they don't. When I changed from one to the next room and we were cleaning out the closets and gathering his stuff, there were dirty diapers under the sink. Whenevery I bring up an issue to someone, I keep getting the answer that it's not their department. I thought they were shadowing him and this doesn't seem to be the case, at least as far as I can tell. The residents seem to complain that the food stinks, it sucks. There is a choice of two things. The chicken is very dry. One time their choice was sardines or macaroni and cheese. They had dogs come in, and bingo, and old movies at night, but when I went in at 7:30 one evening there was nothing going on but old movies. They do have outings sometimes. The staff is friendly, the ones who clean the room and the ones who doing the activites and the receptionists. The reason we did take this is because they didn't serve alcohol.

The Arbors at Islandia-East also was very nice. All inclusive.

Mom moved in for a week to week respite. Like it alot so she decided to stay on permanently. Recently there have been a few problems with her prescriptions, a drafty window and a leak in her ceiling which has caused her a bit of concern.

Nice..fair choice. meds at meals. two seatings for meals. pendent from outside company

Great place but not as nice as when we last visited. Costs went up but I don't think mom would like it

very clean, no odors staff very friendly not too much outdoor space good on nurtrition felt safe very ood personal care 30 day moveout time and every 90 day review felt good about trusting my instincts.