Arcadia Management

Overall I would say things have gone very well with The Arbors so far! The facility itself is clean and well kept, and the staff are very friendly. The staff are really good at interacting with the residents, they really take a genuine interest in making sure the people are getting involved socially and they make a real effort to make sure the residents feel at home. It is an active, friendly community, and my loved one really seems to be enjoying herself here!

Visited many assisted living facilities and The Arbors in Hauppague is the nicest and best value that we saw. Everyone there that we have spoken with and Dad himself are very happy. Great place!

Overall we've had a good experience with The Arbors at Islandia! It is a nice looking, clean community, and the staff have all been very friendly. It was a big transition for her, but they did a good job helping her settle in and feel at home. She's had very good things to say about the food!

It's pretty clean, and the staff is very friendly. I am not too thrilled with the food, it's not what I thought it would be, I think there is too much sodium. They do try to go out of their way to get involved in things. The only problem that I had was with the medication, they weren't administering them on time, they have missed medication dosages, and they have given them early. They have worked to fix things, but it makes me skeptical. I would highly recommend them for their care.

Katie was very informative, place was very nice

Nice place just to close to a busy road

I visited with Melissa, today. This seems like a very nice place grounds are nice and they seem to really care, I also went to the one in islandia and he really wouldn't fit in there, plus he wouldn't like being so close to a busy road

Friendly staff, everybody addresses the guests by name. Convenience of patients having their prescriptions ordered and delivered to the wellness center. Many activities and a nice variety of them. Fun meeting at three pm for the happy hour.

My 91 yr. old mother recently moved into the Arbors East in Islandia. She is really pleased with her choice. She says the people there are all so friendly and helpful. They address her by name and make her feel welcome, both the staff and the residents. She loves the food, and how it is presented. She thinks she will be gaining weight because she can't resist it! The activities keep her mind stimulated, and the onsite wellness center gives her the security of a doctor nearby as needed. Her room is spacious and comfortable. She is still getting used to the transition of no longer being in her own home, but in some ways it is a relief, and especially for us, to have her nearer to us and know she is safe. I think it was a good choice and she will be happy there.

On a busy street. Catered to veterans, and there were more veterans there. It was a little on the smaller side.

Its a nice place, the Alzheimers area is not quite as nice to look at as where we currently are. We had to wait a day or two to speak to someone about business, insurance payments and such, where the new place is righ on top of it.

Because they do a lot with Veterans and my dad is a Veteran this was attractive to me, and they had a few more men than others we looked at. It's a very nice facility. They could improve their communication between their staff. I have had difficulties, department to department, not following through, they are kind of disorganized. It's a really lovely facility and they take a lot of pride in it. Just among the administration part of the staff. They have all of their own doctors and specialists that your family can see, but if you're not on the kind of medicare plan that you have access to those then you have to pay out of pocket.

They were very regimented and they had to eat at a certain time and had to line up and have assigned seating, they didn't get second helpings. They would ring a bell at seven and people had to get up. It was a very nice place and they were well taken care of. The people were very caring.

The care is fair there. My mom was there buts he'd rather be at home so we brought her home and have someone coming in to look after her. She didn't like being with so many strangers. My mom had a specific problem because native tongue is Spanish and she kept reverting back to Spanish and she was maybe a little isolated because of that even though there are one or two people there that speak Spanish. The Arbors seemed like the best choice of what I'd seen. We couldn't handle it ourselves and thought this would be the best for her but she's happier at home. She hated being away from home.

Place seemed pleasant, well run clean. Price was $4500 which is a little high for her Income

They are a very good community. They were very friendly and really helpful. They would not take our loved one because of their situation but they were our first choice. The community is very clean and well maintained. I would recommend them to anyone if they will take you.

The Arbors was most reasonably priced in comparison to other communities. We had heard a lot of good things about them. The location of the community was very convenient for our family. They also offer memory care so it allows a resident to not have to move to another community if they need more care. The setting of the community is very pretty with seating areas. The only issue we had with them is that there was an issue with our loved one that we had to find out from our loved one, they did not call to inform us about the situation. They could have a little better communication when it come to the care of your loved one.

It was a nice facility.

It was a really nice place, but not the perfect fit for my moms needs (can't assist with wheelchair and not sure mom can manage a wheelchair on her own)

simple, love it. very nice all the way.