American House

I really like the building and I thought the rooms were nice. I like the availability of the staff, but the staff is completely turned over.

Thank you for all of your guidance. My parents love American House and the management and staff is amazing. We needed to have them moved immediately and your company had all the answers, from where we wanted to locate, price, and care needs. Your communication with me was much appreciated. If I had questions, all I need to do was call you, and you were always available. Thanks so much!

The activities they have at Freedom Place are great. [name removed] always has something fun for them to do he's always throwing fun parties gets everybody together. The nursing staff and direct care workers all right on point I am glad I chose Freedom Place. The admissions process in marketing persons we're also wonderful made sure I knew exactly what we were getting into made sure I knew what all of this meant.

The overall experience has been good, and we are awaiting the processing of a tax-credit application which will reduce the rent to an acceptable, more affordable rate. The area needing attention is dining hours- they are very limited, and many times the dining room is over crowded. The menu is just ok, but the chef is new and seems open to listening to the residents. Executive Director [name removed] is very professional, friendly and helpful. The Village at Bloomfield Village is in a convenient location with lots of shopping options. The facility is beautifully decorated and always inviting

Needed an affordable and close by place to allow mom to live with assistance. American House was a great choice for us and her. She enjoys the staff and residents and doesn’t have to live in isolation anymore.

I feel that the residents at Freedom House get a well rounded dose of activities. [name removed] goes above and beyond to make the residents really enjoy themselves. His decorations are awesome. For my dad's birthday we had a few family members over and [name removed] set up tables tablecloths centerpieces balloons and signs for my dad's birthday party The administrative staff is just as great. They walk you through the choosing process the admissions process the moving in process they are great. Now the Care team is out of this world. They really get to know the residents what they like what they don't like. They are a team that works together to care for our loved ones. Thank you everyone!

My mother, [name removed], fell in love with the staff very quickly. The nurses, aides and administrators were quick to help her feel welcomed, valued and respected. Mom loved the food, her aides that assisted with showers and the meal assistance she received when she didn’t feel well enough to go to the dining room. Staff was not adequate on the weekends, in Mom’s opinion. I usually visited on Sundays so the weekends weren’t so long. My visits throughout the week were wonderful! I was always greeted very kindly and the aides always filled me in with any concerns as well as her success! I hope I get to stay at American House when I can no longer stay alone. Thank you so much for all the love through my mother’s final days.

My husband, who has Alzheimer's disease, has lived in assisted living at American House in Johnson City for almost six weeks. He will transition to their memory care unit when the time comes. We have been happy with all the staff so far. Intake was smooth and we have been pleased with the food and the medication assistance, cleaning, and laundry service. [name removed] has made a lot of new friends and there are activities daily that are communicated with residents and their families via monthly activity calendars and emails. A church service is provided on Sunday morning and there are Bible study classes throughout the week. Besides entertainment and educational opportunities, physical activities like walking outside with a friend or in the hallways are encouraged . The residents' safety is taken very seriously, and a huge burden has been lifted from me knowing that my husband is safe, fed, and with friends. [name removed] says that "most every day here is a good day." I'm happy that he is happy.

We absolutely love this community. It is very clean and the staff is wonderful. The food is excellent and they serve a variety of different items. There are lots of activities for the residents. Once a month, they have a family event in the evening, with live music and a special dinner. Deer frequent the area. There is a woodsy asphalt trail that can accommodate mobility scooters or walkers. Pets are allowed. The other residents are friendly and welcoming and everyone seems to get along well. They have a bus that takes residents to various places a couple times a week. I would highly recommend this community to anyone looking for somewhere for their loved one.

Great dinner and entertaining music. Very pleasant evening.

Very accommodating and eager to help/assist. Great overall experience to date. We picked this community because of the proximity to family, and cost.

I would say they are very friendly, open to talk about anything. American house seems to me to have a very caring staff and very attentive. From everything that I hear the food is pretty awesome too.

She is proud of where she lives and has made so many friends. Based on the experience we have had so far, we would absolutely recommend this community to other families

My dad loves a good steak, and they offered it on the menu when he first came, but they don't offer it anymore. I understand it's expensive, but the could offer it as a special occasionally. My dad enjoys living there, I've eaten there with him several times, and the food is delicious. The staff are all friendly and accommodating.

Great people. I think the meals are not as good as they were when we started. But thus limited based on feedback of the patient.... so it could be based on his 'mood'

We are very pleased with American House. Our family member seems very happy there. The facility is vey pleasant and the staff is friendly and caring. This facility seems more reasonably priced than others without diminished quality.

What an amazing place for my mom. There are lots of caring staff. She’s made friends and has gotten involved in many activities. It is wonderful that she is allowed to have her cat live with her! She loves living there!

Enjoy living here and my apartment is great. I would highly recommend the independent living side.

We have been very pleased with our experience at American House Kingsport. The facility is lovely inside and smells fresh and clean. The decor is well done. The food is made fresh daily, and they really cater to individual needs and wants. We are thrilled with the level of care received there.

I have no negative thoughts. Place for Mom I give 5's on all. You have been a life saver. I certainly would recommend American House East II to other families based on the experience we have had so far.