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8.6

Review Score

1,381 reviews
35 communities
1 senior living award community
Starting from $X,XXX/mo
1 community video

12 Oaks Senior Living community listings

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Lucas Court

2910 Toccoa Rd., Beaumont, TX 77703

Starting at$X,XXX+ monthly
8
8 Photos available
9.8
Review Score
134 reviews

I would recommend Lucas Court to every one. My mom and family love it there. The one thing that could change is the food. Most of the times its not good.

Provides: Assisted Living

Lucas Place is an award winning assisted living community in Beaumont, Texas. Beaumont is known for its many museums, the South Texas State Fair, Beaumont Jazz & Blues Fest and the annual Dog Jam rock concerts. We provide outings and transportation so that residents can enjoy these community...

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Broadmoor Court

2601 E. Villa Maria Road, Bryan, TX 77802

Starting at$X,XXX+ monthly
7
7 Photos available
10
Review Score
80 reviews

It's a small facility and they treat you like family! Would definitely recommend. If you think you might want to move in, get on the waiting list.

Provides: Assisted Living

Broadmoor Place is an assisted living community located in Bryan Texas just north of Camelot Park and Blinn College. Bryan offers our residents many recreational and sports related activities. We provide transportation downtown for shopping, entertainment and dining as well as to activities in...

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Strake Court

1701 Westview Blvd., Conroe, TX 77304

Starting at$X,XXX+ monthly
8
8 Photos available
9.6
Review Score
57 reviews

The staff have been very helpful to us and have taken great care of the parents. Everyone is kind, and the place smells great.

Provides: Assisted Living

Strake Place is located in Conroe, Texas. We are halfway between Lake Conroe and Sam Houston National Forest. Both natural areas provide beautiful trails for our walking club as well as opportunities for picnics and bird watching. History enthusiasts will enjoy the nearby Lone Star Monument and...

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Mackenzie Court

8609 Boston Ave., Lubbock, TX 79423

Starting at$X,XXX+ monthly
6
6 Photos available
9.5
Review Score
59 reviews

We are very happy with Mackenzie Court and my mom says she loves it!! There was a little bit of an adjustment period With her getting used to it and not knowing anyone, but she will not be leaving. She is...

Provides: Assisted Living

Mackenzie Place is located in the heart of Lubbock, Texas, just one mile west of McCollough Park. They say everything is bigger in Texas; well that includes the hearts of our wonderful staff. We treat every resident and their family as if they were part of our family. Our residents love that...

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Grayson Court

3001 W Crawford Street, Denison, TX 75020

Starting at$X,XXX+ monthly
8
8 Photos available
9.4
Review Score
38 reviews

It is a smaller facility where the staff gets to know their residents. The administration acted promptly when I had a request. The food is delicious.

Provides: Assisted Living

At Grayson Place, our assisted living community, residents are at the center of our small, homelike community. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care....

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The Cedars of Woodland Hills

7345 S 99th East Ave, Tulsa, OK 74133

Starting at$X,XXX+ monthly
20
20 Photos available
9.3
Review Score
25 reviews

1. Happy with experience overall. 2. Very clean and well maintained, with friendly cleaning staff. 3. Everyone is friendly, that includes all the staff and the individuals living here. 5. Administrative...

Provides: Independent Living

At The Cedars of Woodland Hills, it’s our mission to tailor senior living to you so you can feel loved, valued, and supported each and every day. Our senior living community in Tulsa, Oklahoma, offers independent living for active adults who are looking for a low-maintenance lifestyle.Visit us...

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Bluebonnet Court

3601 Victoria Ave, College Station, TX 77845

Starting at$X,XXX+ monthly
11
11 Photos available
9.3
Review Score
72 reviews

They were very attentive to mom's wants and needs. The only reason we moved mom to [community removed], is that they have a separate memory care ward. Mom has dementia but will be getting worse and we wanted...

Provides: Assisted Living

Bluebonnet Place is located in College Station, Texas, home of Texas A&M University. Our residents enjoy the cultural, educational and sports related activities available there. We provide transportation for outings to town for special occasions such as fireworks on the 4th of July or to see...

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Desert Oaks

950 S 400 E, St. George, UT 84770

Starting at$X,XXX+ monthly
6
6 Photos available
9.3
Review Score
62 reviews

Other places I looked at had very small Memory Care Section. Common area is big and the bedrooms are a good size. The Meadows has a good energy. It is light and bright, the staff is friendly.

Provides: Assisted Living

Situated in a valley surrounded by beautiful mountain views, The Meadows at Escalante is a vibrant, cozy senior living community located near Intermountain Health Care St. George as well as The Shoppes at Zion, Zion National Park, Snow Canyon State Park and St. George Museum. Wake up every day in...

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Chisholm Court

1450 E. North 10th St., Abilene, TX 79601

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
37 reviews

What we like the most about Chisolm Court is that they have very friendly, caring, and attentive staff. Feels comfortable and safe. Maybe more attention to residents on weekends, too. Yes, I would recommend...

Provides: Assisted Living

Chisholm Place is located in the heart of Abilene, Texas. Our home is located in a quiet residential community one mile southeast of Abilene Christian University and just 1/2 mile from Woodrow Griffith Lake. Many residents can see our courtyard from their apartments and everyone enjoys walking or...

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Reunion Court of Clear Lake

14101 Bay Pointe Court, Houston, TX 77062

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
61 reviews

We chose Reunion Court because of the location, the size of the facility (it is smaller than other places) and the facility is really pretty. As with every place, you might have a few hiccups along the way,...

Provides: Assisted Living, Memory Care

Reunion Court of Clear Lake is located on the south eastern side of Houston Texas less than 12 miles from Galveston Bay. We are in a quiet neighborhood overlooking Sylvan Rodriguez Park. Reunion Court of Clear Lake offers assisted living for those seniors needing help with daily activities and...

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Hopkins Court

890 Camp Street, Sulphur Springs, TX 75482

Starting at$X,XXX+ monthly
20
20 Photos available
9.1
Review Score
25 reviews

It is a nice place, my mom was there a short period of time, she was taken care of very well and everyone was very nice to her. The facilities were very clean and the meals were very good. Overall, it was a...

Provides: Assisted Living

Hopkins is located in Sulphur Springs, Texas, just one half mile east of Coleman Park. Coleman Park is a popular afternoon outing for our residents and their families. We are also close to shopping and dining in historic downtown. We offer many features and services to ensure your health and...

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Retreat at Carrollton

4010 Nazarene Drive, Carrollton, TX 75010

Starting at$X,XXX+ monthly
14
14 Photos available
9.0
Review Score
4 reviews

I feel like she is in a safe area. The residents get along pretty well. I know she's getting her meds on a schedule that was not happening before. She's checked on frequently. I recommend this community to...

Provides: Assisted Living, Independent Living

Welcome to Retreat at Carrollton, a premier Type A assisted and independent living community in Dallas, where luxury meets exceptional care. Our pet-friendly environment is designed to offer a seamless blend of comfort and convenience.Experience the finest in upscale living with a range of...

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Winkler Court

513 N. Adams, Carthage, TX 75633

Starting at$X,XXX+ monthly
7
7 Photos available
8.8
Review Score
19 reviews

Everyone that I have had contact with has been very kind and helpful. From staff to residents and family of residents. There was an undisclosed move in fee(per my brother)& also additional fees if your lo is...

Provides: Assisted Living

Winkler Place is located in the charming town of Carthage, Texas, just north of Panola College. Beautifully landscaped grounds and a charming courtyard welcome you to our community. We are proud of our beautiful home and of our dedicated caring staff members, they are the heart and soul of our...

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Cleburne Court

814 Woodard Ave, Cleburne, TX 76033

Starting at$X,XXX+ monthly
8
8 Photos available
8.7
Review Score
48 reviews

It's a really good place, they're helpful, and take good care of their residents. You may have to talk with your bank multiple times before accounting gets it right, though.

Provides: Assisted Living

At Wren Place, we provide thoughtful, compassionate care in a warm, lively senior living community and develop individual care plans to meet the needs of each resident. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. Our residents...

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Emerson South Collins

1101 E Arbrook Blvd, Arlington, TX 76014

Starting at$X,XXX+ monthly
19
19 Photos available
8.6
Review Score
133 reviews

The staff is mostly friendly and helpful. I have been here I full year today. There have been a lot of people left and replaced. The food quality has been decreasing very bad lately. If they get the food...

Provides: Independent Living

Emerson S. Collins is an independent living 55+ community. We are located at East Arbrook and South Collins Street. We are centrally located in the South Arlington area, close to the Highlands Mall, the Parks Mall, and the AT&T Stadium- home of the Dallas Cowboys- as well as Six Flags Over...

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Wheeler Terrace

2310 E. Broadway, Gainesville, TX 76240

Starting at$X,XXX+ monthly
8
8 Photos available
8.6
Review Score
26 reviews

The staff is great but some of their processes need to be refined. Good people that are somewhat poorly managed. Based on the experience we have had so far, we would recommend the Wheeler Terrace community...

Provides: Assisted Living

At Wheeler Place, we provide compassionate care in a warm senior living community. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. Our community welcomes pets...

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The Residence at Oshkosh

1110 W Murdock Ave, Oshkosh, WI 54901

Starting at$X,XXX+ monthly
10
10 Photos available
8.6
Review Score
31 reviews

The care my mother got from the staff at the residence was outstanding. We were in a situation that we had to get mom into assisted living fast. The team went way above and beyond to accommodate us by...

Provides: Assisted Living

The Residence at Oshkosh offers our residents some of the most impressive amenities and sought-after features currently available. Our Assisted Living community in Oshkosh, WI, right by the Fox River allows residents to hang up their hats and let our friendly staff take care of the details of...

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Mercer Terrace

5701 Dexham Road, Rowlett, TX 75089

Starting at$X,XXX+ monthly
4
4 Photos available
8.6
Review Score
41 reviews

The facility was quiet, clean and friendly and comfortable. Everyone was nice. She was only there for about 6 weeks before she passed away so she wasn't able to participate in any of the activities but from...

Provides: Assisted Living

The heartbeat of Mercer Place is our caring staff and homelike senior living community. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. Residents can engage in...

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The Atriums Senior Living Community

7300 W 107th Street, Overland Park, KS 66212

Starting at$X,XXX+ monthly
14
14 Photos available
7
7 Floor plans available
8.5
Review Score
29 reviews

I am a new resident as of March and I am glad to be here! Excellent therapy, good food with a pleasant community. The bonus for me is the dog lovers and their dogs...so nice to have my dogs with me. ...

Provides: Assisted Living, Independent Living

The Atriums Independent and Assisted Living Senior Community feels like luxurious resort living in the heart of Overland Park, Kansas. The large, elegant campus is covered with beautiful trees and plants, while also being within minutes of excellent shopping and entertainment venues. The...

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Santa Fe Terrace

3404 SW 5th, Plainview, TX 79072

Starting at$X,XXX+ monthly
8
8 Photos available
8.5
Review Score
13 reviews

I would everything a 5. I'm very happy here. This is an excellent place. I wish that I had moved here sooner than I did. Very friendly staff who are dedicated to providing excellent care. The residents care...

Provides: Assisted Living

Santa Fe Place is located in Plainview, Texas, less than one mile directly south of Running Water Draw Park. Our beautifully landscaped community beckons visitors and residents alike to come inside and enjoy our hospitality. Our caring staff delivers quality care in a comfortable home like...

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Lakewell Court

3005 NE 2nd Street, Mineral Wells, TX 76067

Starting at$X,XXX+ monthly
8
8 Photos available
8.5
Review Score
21 reviews

Everyone has been so helpful. We were attracted to them because of the location, it was close enough I could visit more often.

Provides: Assisted Living

Lakewell Place is a home like assisted living community located in the town of Mineral Wells, Texas. We provide thoughtful, personal care in a warm supportive environment. We offer individual and group activities designed to encourage socialization, independence and a sense of fun: ...

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WoodCreek Bend Memory Care

1820 Woodcreek Bend Ln, Katy, TX 77494

Starting at$X,XXX+ monthly
9
9 Photos available
8.2
Review Score
47 reviews

While checking out potential care facilities I had read a couple negative reviews about WoodCreek Bend Memory Care, but I decided to check them out anyway since the reviews were from 2023 and 2024. I am SO...

Provides: Memory Care

At WoodCreek Bend Memory Care “Our passion is helping seniors thrive in community”SERVICES & AMENITIESAt WoodCreek Bend Memory Care, you’ll find an extensive list of services and amenities:*Secure community with 24-hour access to care and support*Team committed to protecting Resident...

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Bradfield Terrace

3700 Oates Drive, Mesquite, TX 75150

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
8.2
Review Score
55 reviews

I recently had to find an assisted living facility for my uncle. I tried looking for a place on my own but everywhere I looked was either too expensive, too unappealing or both. I decided to use A Place for...

Provides: Assisted Living

Bradfield Place is located in a quiet tree lined residential neighborhood in Mesquite, Texas. We are five miles from the gorgeous Dallas Arboretum and Botanical Garden. We offer a thoughtful, warm and caring environment designed to promote independence and dignity. With that in mind we offer...

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The Springs

6102 Grand Court Rd, San Angelo, TX 76901

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
8.0
Review Score
14 reviews

Communication willingness to make sure my mom was getting her medications in a timely manner and the comfort of knowing since they are a memory care facility they know what to expect from individuals with...

Provides: Memory Care

The Springs Alzheimer's Special Care Center is an assisted living and memory care community located in San Angelo, Tom Green County, Texas. San Angelo, which is situated in the Concho Valley, is home to Angelo State University and the historic Fort Concho. It has a rich arts and culture scene,...

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Meredith Court

812 W. 25th Avenue, Pampa, TX 79065

Starting at$X,XXX+ monthly
6
6 Photos available
8.0
Review Score
7 reviews

I love my HOME! Room privacy is best, not having to share a room. The young attitude they have, the family atmosphere, the cleanliness, the love and caring all staff shows for each resident - all really...

Provides: Assisted Living

At Meredith Place, our senior living community in Pampa, we provide thoughtful, compassionate care in a warm, lively senior living community. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical...

... Read more
Viewing 1-25 out of 35 communities

Community videos

View the 12 Oaks Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how 12 Oaks Senior Living welcomes its residents home.

Holiday Lane Estates

Take a virtual tour of Holiday Lane Estates in North Richland Hills, TX
Take a virtual tour of Holiday Lane Estates, a maintenance-free pet friendly Assisted Living community located in North Richland Hills, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Reviews
for 12 Oaks Senior Living

8.6
Review Score
1,381 reviews

Review Score

1,381 reviews
8.6

Out of 10


5 star

65%

4 star

23%

3 star

7%

2 star

3%

1 star

4%

A Place for Mom has scored 12 Oaks Senior Living with 8.6 out of 10 using our proprietary review score based on 248 reviews in the last 2 years. Over all time, 12 Oaks Senior Living has 1,381 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
894
307
91
34
55
Date Submitted
45
112
248
Reviewer
140
901
281
31
Care Received
910
287
184
1341-1360 of 1381 reviews
Sort by

1.0
John S - Resident/client
Assisted Living
December 4, 2023
Family/Friend

Very clean building. Really love the marketing lady. We really like the nurse makes you feel very comfortable and she is really friendly. Care staff is really good. Haven’t had a very good experience with the older lady that is apparently in charge of billing. She doesn’t seem to know what she is doing. She doesn’t return emails or phone calls. The new lady that is in charge of the building now isn’t friendly at all. One day I was in there and the way she was talking to the nurse was not professional . Hopefully they will get someone that knows what they are doing.

Cleanliness

5

Friendliness

No data collected

Meals & Dining

5

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

No data collected


1.0
Anonymous - Resident/client
Independent Living
August 23, 2023
Verified Review
My Experience

I lived at Emerson South Collins for almost one year and my experience at this facility was terrible. Every time that it rained, it rained in my 2nd floor apartment. They agreed to leave Sunday dinner at my apartment and I agreed to pay $5.00 for the service for the next six months. They delivered it only three times. The dining staff had a terrible attitude, except for [name removed] whom they made head of dining service. Perhaps things are better now. The quality of the meals was poor. Turkey pot pie sounds great until you ate it and it had few vegetables and was bean based with two pieces of meat and plenty of beans in it. The deserts were minuscule In size. I hear that they have cut back to two meals now. The social director quit. They asked a staff person to head up the position after 5 months and the program went from none to bad. The staff are pleasant. [name removed], in maintenance, is like a bull in a China shop. He came to fix a leak under my bathroom sink. I guess he spilled something under the sink and used my good matching hand towel and took it. After their trying to replace it with an inferior quality of towel, I left with the front desk the matching cloth. It disappeared. After 2 months, I replaced it and they did give me rent credit for it. Next, [name removed] came in and thinking the water was coming in from a bad air-conditioner. I walked in and he was cleaning up the broken pieces of 5 out of 10 ornamental glass cat figurines which my daughter had given me for my birthday. There was no way to replace them and so I was just out. I then again told him that the water was coming from the window. The window was never fixed. I told the manager that I felt that they had broken the contract and that I was moving out. The new manager was kind enough to not charge me for two months rent.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Andrea Wright - Toured community
Independent Living
July 28, 2023
POOR MANAGEMENT DECISION - food - nourishment

Yesterday, the management decided that it would be a reasonable, compassionate thing to do to inform their elderly residents that their DINNER MEAL will be eliminated in 4 FOUR days. These residents pay over $[removed] a month and all of the contracts they signed say meals are included. This is one of the strongest marketing points of the community. How can you eliminate a dinner meal when there are no stoves in the units. Also, over 65% of the residents do not drive nor have transportation. This is assinine and unbelievable. I get corporate bottom lines but do a utilization study, you will see that breakfast would make more sense. But dinner, for elderly folks. Doesn't make sense. I found this community from A place for mom, and you all should remove them from the search engine.

Cleanliness

2

Friendliness

4

Meals & Dining

1

Care Services

2

Activities

4

Staff

4

Value for Cost

1


1.0
KP - Family/Friend
Independent Living
March 28, 2023
Verified Review
When things don't go according to plan.

My mom had a fall at Emerson and broke her hip. After that, she declined and passed away a few weeks later. I had to pay for the following month, even though I gave Emerson a heads up about the situation. There was no flexibility with management at all. I was very unhappy with how they handled things.


1.0
Monty - Resident/client
Assisted Living
July 1, 2022
Sad care decline over several months

Started out well enough but over time constant staff turnover with non-experienced people who were giving poor care. NO administrative oversite of care or staff.

Cleanliness

4

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Resident/client
Independent Living
May 18, 2022
Verified Review
Semi-independent living

I think that it needs to stop being promoted as an active adult lifestyle facility because it is not. It is between a nursing home and assisted living. A lot of the residents here need way more care, I would say about 65% of them. I feel like part of sold a bill of goods. I would encourage people to do lots of research for wherever you go and do not go by yelp or all of the other reviews, because a lot of times they ware not done by the individual who is actually living there. The website shows that it was remodeled but it was not, only one part was and that was due to ice damage.

Cleanliness

0.5

Friendliness

2

Meals & Dining

0.5

Care Services

No data collected

Activities

3

Staff

No data collected

Value for Cost

2


1.0
Tee - Resident/client
Assisted Living
February 17, 2022
Unhappy

High staff turnover, cannot get resolution to any problems.

Cleanliness

1

Friendliness

3

Meals & Dining

2

Care Services

3

Activities

2

Staff

2

Value for Cost

1


1.0
anonymous - Toured community
Assisted Living
August 10, 2021
Verified Review
My review of Whitcomb House

Our family had an in person tour and there were still some covid restrictions but we were able to tour a lot of the facility.


1.0
Becky D - Family/Friend
Assisted Living
April 16, 2021
Rate increases

They “charge” points for things. 4 for giving meds, another point for having an inhaler. 2 more points if they have to check a blood pressure more than once. A MONTH. Another point for communicating with the doctor. I have no idea about the nurse practitioner or PA that’s there. Was never offered as an option to us. And 2 more points to communicate with home health. This is for a resident that tends to her own hygiene, makes her own bed, walks to kitchen to pick up her own meals and then returns the dirty dishes. Sound like she’s a level 2 to you?

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

1


1.0
Stella L
Assisted Living
January 7, 2021
Moved out after 2 months

Moved my parents out after 6 weeks of lockdown during Covid (no residents had Covid, employees did), meals skipped during the lockdown. Told several times that my parents were not "on the list to receive food delivered" The entire facility was on food delivery due to Covid. Facility ran out of food! Staff would walk in to check vitals on my healthy parents 3 times a day, starting at 6:30 am! Lack of respect for privacy. Our family spoke to the administrator multiple times. They were apologetic and nice nothing changed. Don't be fooled by the beautiful pictures on their website. The food is the worst! ALWAYS cold and many times unrecognizable. We showed the food to one of the administrators who responded, "well I'm not surprised." Poor mismangement by admin. Meadows borders on elder abuse because of overly strict "corporate" guidelines to keep residents in their rooms at all time, not even allowing them to check mail. The Haven in St. George - locally owned and no corporate rules.

Cleanliness

3

Friendliness

5

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


1.0
RI Alexander - Family/Friend
Independent Living
December 10, 2020
Verified Review
I would not recommend unless personal control is had

We did not have a good experience with this community. The staff members were not encouraging so she never got out of her bed. The convenience of the facility was good, the problem was that they kept changing personnel and every time I got familiar with the owners and staff they would sell it to someone else and it would all change. We also had a lot of issues with communication. I would advise people looking here to strongly maintain control of your loved ones money and not just turn it over to them.

Cleanliness

2

Friendliness

1

Care Services

1

Activities

1

Value for Cost

3


1.0
Anonymous - Family/Friend
Assisted Living
June 1, 2020
Verified Review
Whitcomb House

Whitcomb House could improve on communication surrounding my father's care. They did a poor job with managing on any type of health needs. My father's own doctor has said she is frustrated with the lack of communication on the part of the community staff. For example, during the Covid-19 pandemic, it has been a nightmare. My father who is blind and deaf has been unable to leave his small room for several weeks. He was stationary for so long it was becoming detrimental to his health. They have not done a good job with communicating about about what they are doing to prevent the spread of Covid-19. They have only recently required staff to wear masks or protective gear; other communities have did so a while ago. I ask them to check on him and they say they are, but based on what my father is telling me, they do not seem to actually be doing so. We are also not allowed to see him at all and they have done little to accommodate for social distancing guidelines. Even before Covid-19, I had to request they come in and clean his restroom as they were not actively cleaning it when it needed. If you cannot advocate for yourself, it is not a good place.

Cleanliness

3

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Mr.Wright - Family/Friend
Assisted Living
June 28, 2019
Bad place

Bad experience!! I had my mom there recently for 3mos and she died while lying on the floor. She had called for help by pushing the nurse button and nobody came. They found her hours later. This senior living is not a safe place and staff is non caring and also management. They have a nonchalant attitude. State needs to come and investigate this senior facility.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Assisted Living
May 30, 2019

This community was great in the beginning. However, over time the customer service, resident care and communication from their management has decreased tremendously. Unfortunately this facility does not care about the residents, only their bottom line for profits. I would not recommend this facility for any family looking for a safe and secure place for their loved one. Currently does not have a full time director, nurse or receptionist which all positions have been filled with temporary and inexperienced people. Resident and facility staff turnover is also very high for these same reasons. Do yourself a favor and find somewhere else in the area. Beware of this place !!!!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
August 7, 2018
Unfriendly office staff

Some very unfriendly upfront office staff

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Independent Living
June 10, 2018

Not well cared for building. Employees poorly dressed, and it smelled like a nursing home.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Sandra Annesi - Resident/client
Assisted Living
December 10, 2017
Management not accountable

Things have been missing from my room. When my family comes for holiday celebrations and makes reservations the staff are not accommodating. Some staff members fight with me. They forget to give me my medication sometimes. Things get very stressful and confusing when they do renovations which is often. Temporary staff from temp agency do not show care or concern. Some Regular staff do show care and concern though. New management not sensitive to needs. There have been 4 memory care directors since I’ve been here- 1 year 10 months. No accountability shown they say ask someone else or they say they don’t know. My room is very very hot all the time and I can’t control the heat setting. The entertainment is excellent. The residents are friendly. The family members are friendly. This is a real review.

Cleanliness

2.5

Friendliness

1.5

Care Services

2.5

Activities

1

Value for Cost

2.5


1.0
Anonymous
Independent Living
December 6, 2017

We walked out without keeping our appointment because of the rundown condition of the lobby and the uncaring demeanor of the young lady at the front desk. Her interactions with residents left much to be desired.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
September 1, 2017
Verified Review

Administrator is rude! Doesn’t even know her families by name or sight most of the time. I have seen her treat her workers with disrespect. There must be a better way.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
August 2, 2017
Verified Review
This was a very bad fit

Legacy Ranch Memory Care Community was not a good choice for our parents. We decided to move our parents after only 1 week there because it was more of a skilled nursing care atmosphere as the residents were in a more advanced stage of dementia and there was not any real interaction whatsoever.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


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