12 Oaks Senior Living

When it came to the activities they did the best that they could given the current circumstances.

The community is very nice. I had a virtual tour. I was able to bring personal belongings for my loved one. The receptionist was able to get the items from me and to my loved one.

The staff here is very friendly and they were helpful to make the transition easier on us. They are also very responsive when I call to check in on my dad and are always calling me if there are any issues. I would recommend to others looking.

The Waterford is well run for your loved ones, even if your loved one needs additional care. The staff was quick in responding to my questions or concerns about my loved one.

We think the layout is pretty good, it provides a good level of security for those who are in assisted living. They do a fairly good job of that and the way it is structured it is in a circle so there is no chance of anyone getting lost.

during the time our loved was there they treated her very well, and the rooms the provided for the residents would be about a three out of five.

I would tell people we had one exceptionally great nurse, that my loved one loved. We also had a nurse who my loved one didn't care for. The community worked hard to help with my loved one with food and being a picky eater.

We chose Mercer Place mostly because of the location, it was close it family so we would be able to visit often and take her things. The room sizes here are average compared to some others we saw. Most of them are studio apartments. The food was really good the couple of times that I ate there. I would recommend to others looking.

The staff members were very friendly, outgoing and very personable, they talked to everyone. The rooms were very homey, but our loved one didn't really care for the food. However, we would recommend this community to others.

The food seems to always be an issue. I loved the size, it's small enough. They have done a great job at keeping COVID out of the community. I wish they would do more communicating with the residents on things going on in the community. There is no hot water right now, and there is no explanation as to why. One of the reasons my loved one choose Mackenzie Place is for the activities. The activities director that was there when my loved one moved in, had to retire. The new activities director is not on the same page with the residents and she doesn't like the resident's favorite activities.

Have spent the last month or so here! The people who work here have been very nice!

A very nice place to live. The staff is very nice and helpful. The place would be perfect if the food was a little better and healthier.

Overall, my mom has received great care. Suggestions: Since Covid-19, communication about current systems in place, future system plans (how I can see my mom in a safe environment), Effects from taking my mom to essential appointments - is she quarantined for 7 or 14 days? We were told 7, then care-givers said 14 . . . this was upsetting! Mid-week, it got changed to 7. These communications need regularity and improvement.

Great community liaison! Beautiful facility Lots of activities, even during Covid

It was a very nice place. The food was not the best, but there was plenty of it. The room sizes and layout of the community was good. They had outdoor space for the residents. The staff is very young and all have tattoos.

I had an overall good experience at Lucas Place. I think they had good caregivers. In retrospect, it was definitely a good experience. The food was was not good as it could have been. I chose Lucas Place because we had another family member that lived there and reviews that others shared with me. I would recommend this community The director was very on top of things, she was understanding, and listened well.

Food could have been better.For the value it is a very good place. It was built as a hotel so it is open inside so the hallways are nice and bright. They have lots of activities going on. They staff is good.

Everyone is very helpful.

I was very pleased with [name removed] and had selected them as a place for my wife. However, when they realized she had an unhealed wound from surgery, they refused to take her (it's from about a two-inch incision to apply screws in her broken hip. She's able to stand, if not walk well).

[Name removed] was super helpful and insightful. I am very glad I toured Broadmoor and I think it is an excellent value. It is not a good fit for my mother at this time, but if her dementia rapidly escalates, it probably won’t be long until it is exactly what she will require. She would be safe here.