12 Oaks Senior Living

I was concerned about Dad when Mom died five years ago. [name removed], who had been a home health nurse for my mom and was currently the administrator of Winkler Place, encouraged Dad to move into Winkler Place. After a year of prayer and seeking wise counsel, he did. It was truly an answered prayer. When [name removed] left, the cost increased and the services decreased. Covid hit us all hard. While I’m thankful that Covid mandates helped keep residents safe, the regulations were unnecessarily restrictive on my dad. The current administrator has implemented new practices (ie. gathering residents and discussing old times every week) which are beneficial to my dad and others. Sometimes there is a breakdown in communication and residents don’t know what’s going on or routine maintenance is slow in being addressed. The prepackaged food service is lacking. I do believe the staff truly cares about the residents and they have saved Dad’s life in more ways than one. I’m very grateful for that!

We had a great tour with The Wentworth. It is a very nice facility and everyone was friendly, it was just too large and I was worried my sister may get lost in the shuffle.

Our family had an in person tour and the tour was fine but we just were not as impressed with the community as we were with other places we looked at.

Our family had an in person tour and it was very clean, well organized and the people were friendly. They have access to a pool which we really liked, but there was not much of a courtyard our outside space for the residents.

The staff are caring and take very good care of my Mother! They have activities for people to participate in and involve the family. They allow them to bring their pet. Wonderful place to live!

The community really kept me informed on my loved one and how they were doing. I appriciated the extra set of eye i felt better knowing someone else was keeping an eye on him

The caregivers were really good. Some were great. Billing is not done in house and there were several issues, but the corrections were done quickly and professionally. They were honest when his care needs went beyond their ability and assisted with the transition to move him. My dad still lives there.

We liked Bluebonnet Place. But we didn’t get to talk with a local person. Our tour was led by someone from Corporate. Everything looked good, but we really would have rather talked to someone locally to get a true feel for the community.

We liked Broadmoor Place after touring there. The people we spoke to on the tour were super nice. Location played a part in our decision. We ended up choosing a place that was closer to where we lived.

I chose Cedarhurst of Woodland Hills because of the swimming pool that is on site, the value for the money, and I got good feedback on the food. The apartment sizes here are very good, I have plenty of space for what I need. It is a nice facility and I am very happy here.

We have had some issues with the billing, I have made payments that they say I have not made so that has been frustrating. I understand that they have turnover in administration about once a year which is something that I was not aware of. Their aid staff is really nice, they care a lot about my mom and have been wonderful to work with.

The community is overall a good place for your loved one. Its neat and clean, the staff is very friendly and they have activities for the residence to participate in. I would recommend this community to others based on my experience.

Make sure you stay on top of their care. They get busy and it's ok to call back. The staff is very helpful and friendly. The community is neat and clean and they have lots of activities for the residence to participate in. I would recommend this community to others based on my experience.

The community is nat and clean and the staff is very friendly and nice. The food is ok but they are starting to be able to go back into the dining room now and activities are also starting back up. I would recommend this community to others based on my experience.

The community is very neat and clean and the staff is very friendly. The management is very engaged and does a good job running this community. communication is good and the landscaping is very nice also. I would recommend this community to others based on my experience.

A good place for assisted living with a great price. Does not have memory care though.

The community is very clean on the outside, and the parts of the community on the inside we can see are also very clean. The staff members are very friendly and helpful. They send out a monthly calendar with 4-5 activities a day the residents can participate in. It is very pricey and higher than what we found at other communities, but they did work very hard to get our loved one moved in at a good price

The facility itself is very nice, and the value for cost is competitive but very reasonable. When it comes to the care services we do wish they would stay more in contact with our family with any updates regarding our loved one. The meals do sometimes are a little repetitive, but the residents do have the option to order something else which has not been a problem. Due to covid everything was restricted and shut down, but we do know they have offered things like bingo and other games.

The staff does a great job and they are doing the best they can. The community is honest and upfront with us and we like the community. I would recommend this community to others

I would recommend Bradfield Place and have to several of my friends. It is very reasonable in cost for the care the residents get. I'm comfortable with my loved one being here.