Willow Ridge Senior Living, LLC

It's a nice community. Right now, like many of them, they appear to be understaffed. Especially the managers seem to have to be pushing double duty. But the people are very nice, and the management is good. The care for the most part is good. My loved one is getting more and more comfortable there. They've been very accommodating and helpful with any concerns we've had.

Our loved one was only there for two months so we did not get much feedback regarding the meals and the activities were shut down due to the covid restrictions. However, we liked how all of the residents were segregated and we would recommend Fox Trial community to others.

We moved in during Covid, so we've not been able to visit. I think they do a very good job of caring for the residents. They're very friendly, and they also accommodate any requests very well. The laundry services are less than ideal. Things get lost. The people eat the front desk are exceptional. The maintenance folks appear to be very very busy and unable to take care of individual problems in a timely manner. But overall, I would definitely encourage people to look into Elmcroft.

This would a good place for your loved one to go. The communication with the staff was good and was able to speak to a staff member once a week. The care staff was knowledgeable, and the administrative staff was helpful. They were pleasant and understanding when moving my loved one from this community to across the country

They made some promises and they didn't come true. The staff explained my loved one would be in quarantine for 2 weeks. Anytime a resident left they had to do this quarantine period. The residents were on lock down and gave falsehood. of this. The people were friendly and the food was good at the community.

The apartments are huge. The whole facility is huge which I'm not sure is appropriate for my mom at this time. It was quite a hike to get from the main activity area (dining, therapies, activities, outdoor patio which was huge) to what would be her apartment. It's a refurbished Holiday Inn which at first I was skeptical of but it is really nice and they've done a great job. Except for the hallway to the individual apartments was really dark and had an old hotel vibe which I personally found creepy. But there were a lot of residents with their doors propped open who would wave as you walked by. It's right next to Olathe Medical Center which is awesome. Also right next to I-35 which I was worried about noise but I heard none when I was in the apartment model. It smelled clean so it passed the sniff test. Right now this is at or near the top of the list.

Atria was very nice and the people friendly and helpful. I feel some things as far as extra care increases were added on without discussions. Because of the pandemic it isn't a prefect time to be there. My mom has gone downhill since being there and we had to get a 24 hr aide. We are moving her out and into a house with my sister and aide. It's become much too expensive and lonely staying in a small room 24 hrs a day.

I would recommend this community to others. The administrators seem to care about my loved one's care. It is a smaller community and this is a great feature.

Most economically priced. Older buildings, narrower hallways.’ Lovely porch and outdoor pathway . “Woodsy setting”

We learned of Atria from a friend that recently had a family member move into the Assisted Living community. After a couple of visits including one with our mother we felt this was the place that Mom would find comfort. [name removed] at Atria was a blessing in providing a caring, compassionate and professional experience throughout the entire process! Mom has been there now for almost a month and speaks of her positive experiences and highly of the staff. A warm and friendly staff. A special thank you to [name removed]!

We chose Atria Penfield because of the cleanliness and the activities that they provided. Her room size here is on the smaller side but appropriate for her needs. They are letting you take your loved ones out to doctors appointments but we are not able to go inside the facility. I would recommend.

My mom loves this community. She went originally for respite care, and went back 6 months later. My mom has now been there for 4 years. The community started out with assisted living, and as time has gone on the community is taking all types of residents. Travanse started to use an agency to help staff the community. The rooms are like a Holiday Inn rooms. The last year has seen renovations of the community. The management team keeps changing. There has also seen some turnover of other staff. This is a one rate type of community. The community will make the residents bed and do their laundry. No matter the care, the rate has stayed the same for my mom. They've had different parties to celebrate different items. The community tries to get the residents to dress up for Halloween. The community even has exercise classes for the residents to participate in. The staff has always been friendly and have helped my mom. I would recommend this community to others, even those that are in wheelchairs. The dining room is starting to open back up. They also have an independent living area that has recently opened up.

We chose Atria Penfield because when we went here, they wanted to know all about my mom. They didn't talk to her about her finances until after the 3rd visit, you could tell they just really cared about her. The room sizes are on the smaller side, but you are able to pay more and get other options. Before COVID the food was better, but has since declined because it is not as fresh and hot. I would recommend to a friend or family member.

Pre COVID the activities they offered were trivia games, and movie nights. During COVID the staff comes around their rooms with activity sheets. The food at this community is excellent, they have a central lobby where the residents can all gather. The rooms at thos community are good size.

We chose this community because of the location, also it was more reasonably priced than some others we looked into. The independent living needs updating, the lobby looks nice but then down the hallways need some updates. The room sizes in independent living are pretty small, they do offer larger room sizes though. The food was good, there was variety and they are able to send the food to the rooms if you do not want to go to the dining room. The distance from my parents room to the dining room was exhausting, especially with limited mobility. My favorite part about the community is the staff and the activities provided. Overall, it had a great atmosphere.

We chose this community because my dad does not need a lot of services at this point in time, but in the future with his diagnosis he can get care in here when he needs it without having to move. The studio apartment he is in is very spacious. My dad says the food is very good. I would definitely recommend.

We chose this community because of the location. Out of the facilities we did look at, this facility was very nice for the cost. Our favorite part about it was the staff, they work hard to get themselves antiquated to the residents there and worked hard to keep it clean. They are also known for their cuisine, it is restaurant style dining and very good food.

Had a very good talk with [name removed], but due to covid restrictions she stayed in her office. we met face to face using facetime. she answered many of my questions. downside of this place is it is approx $6900 per month, well above budget, and also the available unit is shared bathroom and shower is in a separate room.

Everyone was very friendly and I was there for 11 weeks. In the beginning, the care was excellent. They did provided a lot of activities for the residents, which I thought was great. At other communities I looked at, they had a lot of issues with accessibility, especially with regard to opening heavy doors. I visited Atria and knew immediately that they would be able to accommodate for some of my needs. They knew I wouldn't have been able to hear them knock on my door so they would shine a light which I thought was great. The first 8 weeks was fantastic, overall, I would definitely recommend Atria. The food was great too, they really had the kitchen going!

We had a few issues with the Wellness director. The other staff and aides were outstanding and very attentive to my mom. My mom was in the dementia wing and when they quarantined for the virus they closed that wing off from the rest of the building which really limited the space that those residents had access to. It cut them off from most of the common areas and the walking areas that they used daily. The temperature was not well regulated at all, my mom's room and the whole wing was always very hot.