Willow Ridge Senior Living, LLC

At 64 my brother experienced a major health event which left him unable to live alone. Finding Manor Hills was a life saver. Being a military veteran it was nice to find a place that had several residents that were also veterans. He went from living a fairly isolated life to being surrounded by a caring staff and friendly neighbors.

A family friend was at this facility for 4 months. Her room was like a cozy bedroom. It was immaculate, the whole place is spotless. The staff is very unique in that everyone from the custodial staff to the medical staff were caring, kind and professional. The food was great as well. Loved that it is a smaller building that fosters a family like environment. Would highly recommend .

Great place and very friendly. Mom is always happy every time I'm there. Very clean as well. Thank you all for recommending this place and convincing us to take her there. I can tell it's really helpful

I had been looking for a nice place for our mother & when I toured this facility, I felt it was perfect for our mom-it's designed for wht's in the patients best interest - and having such a great & friendly staff just adds to tht scenario- I was truly amazed how well & how fast my mother adjusted to her new "apartment"! It is such a lovely facility & has different features to accommodate activities or having a lounge area just to relax- my mom is in the memory care unit & it appears to fit her needs perfectly- which is a huge relief to myself & my brothers- I would highly recommend this facility to others looking for a nice place for a loved one!

My dad truly loves the Atria. He is making friends and ea The activities. The food is very nice. The convenience of having the PA on location is very helpful as well as the onsite pharmacy. It truly is a welcoming experience.

I visited multiple facilities in search for a place for my dad who was moving cross-country to be near his grandchildren. From the moment I called, the staff at The Village at South Setauket were warm, friendly, and welcoming. I met a variety of folks on my tour, and each one had worked there for no fewer than 7 years. It is clear that the staff is supported and supportive, and they work together as a team to ensure that the residents and their families are loved as if they were their own. I cannot say enough kind words about The Village at South Setauket. The living space, the food, the activities are all wonderful, but the staff is what really makes this place a home for my dad.

I have been living in this assisted living since year 2018. The care staff helps me with clothing, showering, toileting, and bedding. The staffs are very polite, kind, and speedy. I like that the management team does not use agency care as much as possible. The food is delicious and the service is awesome. We have many activities such as bingo, puzzles, other games, happy hour, shopping and scenic drives. I am satisfied with this facility.

I am very pleased with the way the staff are attentive and take care of the residents. My mother really likes living there. I think they can have just a little bit more activities. Other than that, really love it.

The aids were lovely. The staff was attentive. The choice of daily movie was random. They could try to offer some more that appeal to the mostly older women who live there.

It's actually really homey there . They are all good with the people that live there and are open to any advice as far as improvements go . They do need to clean the floors better, especially under the beds and windows.

Best Facility on the Shoreline.

Overall experience - very good, everyone is helpful. Cleanliness is good. The individual room could be cleaned more often. The staff is friendly and nice. Quality of care is good. We had a delay in setting up appointments but looks like we're on track now. The meals are simple and tasty. For activities, they plan something everyday. It is a good value for the care that's given. I'm pleased with facility and my loved on is happy there.

Management in any organization leads the staff in how care is given. This facility has a director who cares about her residents and staff and she encourages/leads her staff to care for their residents as if they were their parents or grandparents. It is not a job at The Towngate. It is a philosophy that works for the residents and their families. Staff seems happy & that resonates to the residents.

I can't think of anything to complain about, the community is always clean and they've all been helpful and friendly. I don't have another facility to compare the care services to, but I'd say 5c no problems. My understanding is that the meals are all good. I would indeed recommend this community to other families based on the experience we have had.

Great recommendation. Unfortunately, my Mom was only there for 5 days, so she did not really use food and activities. She was very well taken care of. Even though the facility is older, it is very clean and well maintained. The staff, from director to nursing to admin and support seem to be one happy family caring for the residents. Some residents, I learned, have been there for many years.

My loved one only stayed here for respite for a week while I was out of town. Everything went good. The staff and residents were friendly, food was good, and they had a lot of great activities provided.

The price can't be beat. The staff truly cares about the residents. The Community Relations director, [name removed] has nearly 30 years of experience welcoming residents and coaching families to fill out necessary forms. Doctors Making House Calls is a great organization coming to our Mom's room when requested along with regular checkups. Meals are delicious with 3 choices at each meal, served restaurant style. Their theme is "what can I do to make you happy?" Highly recommend!

The care services gets a 5+. They have gone above and beyond taking care of my mother's needs and integrating her into their facility. When it comes to the activities, they provide a variety of activities for the residents to participate in. Yes, we would definitely recommend this community to other families based on the experience

A place for mom was very helpful in giving me the options I wanted. They gave me places to call in the tri-state Cinci area which is where my mom lives. I didn’t have to do a lot of research trying to find assisted living places as they did the work for me. Thanks

The experience has been good. I picked this community because it was referred by you.