WellAge Senior Communities

The staff are generally very helpful & kind. The activities are excellent & inclusive. I have found administration to be very responsive. The building is clean & my mom says she enjoys the food. Her room is ideally laid out & we enjoy the courtyards. This was an excellent choice for our family.

I enjoyed my tour of this facility from the minute I walked in. The employees are friendly and helpful, the residents are clearly happy there and it was clean and homey. [name removed] was awesome, smart, organized and kind.

The staff has been super helpful with the transition and has made my mother-in-law feel welcome and a part of the community! She enjoys doing all of their activities and keeps herself so busy that she sometimes doesn't even have time to talk to us. The food is always very tasty and it's nice that we can drop by to eat with her whenever we want!

That home is great, they are very caring. [name removed] really likes it. I would recommend this community to others who are searching for a place.

Crossroads at Lakewood Memory Care is a truly special community. The staff here are compassionate, attentive, and dedicated to making every resident feel valued and cared for. They go above and beyond to create a warm, welcoming environment where residents can thrive and families can feel confident in their choice. The building itself is bright, thoughtfully designed, and full of natural light. Residents enjoy engaging activities, meaningful social connections, and beautiful spaces like the butterfly pavilion courtyard that add to their quality of life. Families can rest easy knowing their loved ones are safe, supported, and surrounded by people who genuinely care. What stands out most about Crossroads is the peace of mind it provides. Families no longer have to carry the heavy burden of care alone. Instead, they gain a true partner in supporting their loved one. It is a community that not only meets residents’ needs but enriches their lives.

Arbor View is the third facility my mom has lived in, and it is by far the best. The one level layout is easy to navigate, with most units offering a nice view. The staff is long-term, responsive, usually in under 10 minutes, and genuinely caring. [name removed], the nursing coordinator, is the “Tom Brady” of the team: skilled, dependable, and a natural leader who ensures follow-through every time. They understand my mom’s mild dementia, treat her with patience, and never hold anything she says against her. Most importantly, they genuinely like her. After two overpriced facilities where I felt unwelcome and constantly pushed out, the difference here is night and day. I finally have peace of mind knowing my mom is respected, cared for, and truly valued. Highly recommended for anyone seeking a professional, compassionate, and dependable care environment.

5 on all categories, we had a great experience. Very clean, friendly, truly caring and knowledgeable. Good food and overall service. Although my father passed only two months after entering the facility I know he was well taken care of treated with love by the entire staff.

Everything is better Her (loved one)care, her attitude, her happiness, everything is an improvement and they are amazing in every way there .

My mom was very hesitant about moving into an assisted living home and refused to eat in the dining room with strangers! They told her if she felt uncomfortable , meals would be delivered to her room. When we moved her in so many people welcomed her in! So the first day/night my mom went to the dining room and has been going there for every meal!!!!! Thank goodness. She’s safe and has met new friends.

[name removed] is amazing. Hopefully she is still there. I wish I had found crossroads at the beginning of our search .It was really all about [name removed]. We probably visited a dozen facilities. She's the only director that made me feel like she was actually going to take care of my mom.

When arberview had been Lutheran homel, I've had a lot of family members in there, and the location was convenient for me and I just liked the atmosphere and the people that were there. Also, the price and their flexibility, with people with having some memory issues in the independent living was very attractive too. We had them assess her twice to see if they felt she could do independent, or if she need to be in assisted living, and they said that she could do independent

When my elderly friend needed memory care, we chose Crossroads. The staff was so very helpful in introducing us to their community. I see first-hand that they genuinely care about the residents. Another helpful benefit is the all inclusive pricing. I know what to expect each month. It is comforting to know that my friend is in this safe and caring community.

The best care. When I was working, I had an opportunity to work in several senior living facilities. Down the road and I need a home for my wife of 54 years. When I first visited this home I knew it was good. My wife has been here for a year and there is no other place she needs to be, the care is superb, everything from the food to the entertainment and the friends you make and my wife's comfort are all superb. I live 75 miles away so the communication with staff is critical and I could not be more pleased. [name removed]the director, [name removed]the nurse director to [names removed], some of the daily caregivers are all so caring and help me monitor my wife's daily needs. I love the people here

My father who is 95 has been caring for my mom who is 97 and has had memory issues for a number of years. They had a part time weekly care giver who was very good, but over the last year it became apparent that they would both benefit living in a memory care facility. (I live in another state, but visit them monthly.) We got some recommendations from a hospice volunteer and did our own online research. We toured five different facilities and felt that Crossroads Lakewood was the best fit based upon seeing the staff interacting with residents, cost (monthly & community fees) and the facility itself. My parents have been at Crossroads for a little over a month now and are doing very well. They have a two room apartment with a southern exposure so it's nice and bright. My dad raves about the staff and the food. A lot of my stress have been relieved because I no longer have to worry about whether they're taking their meds and eating regularly.

The person I helped to move to Arborview is just thrilled with it. Staff are good and residents are awesome also. The person who moved in was struggling to maintain a single family home and keep up with lawn mowing, raking, cleaning and cooking. Here at Arborview, 3 meals a day and basic house keeping are included and no lawn maintenance is required. In addition, it is less lonely having people around all the time and a variety of activities. And you do not need to watch a movie in the theater at the time the group is doing it. One can go there with a friend or do on your own or just visit in common area.

My dad enjoys the exercise classes offered every day and the view from the large windows in the dining room. The community has a family feel and my dad goes down to get coffee and a fresh baked cookie every day. They had several get togethers over the holidays-decorating cookies, hot chocolate bar, local high school kids came to sing carols and had refreshments with the residents. On National Rubber Duck Day everyone in the facility got a unique rubber duck. My dad's room gets cleaned every other week and he loves the company and how clean it is after. My dad is 88 and can't live alone but is very active-he enjoys being a resident there and interacting w staff as well as other residents. The independent living rooms are small but offer lots of closet space to hold everything. My dad even has a card table he gets out of the closet to do his pills every week.

I need to go to the hospital quite a lot. The folks here know and understand that and there is no pressure about that. They support my desire for privacy and have a genuine care for my welfare. [name removed] was right and spot on. A great place to live.

We had an awesome tour at Arbor View! The woman who led the tour was there by herself and did a really great job managing us while simultaneously managing the residents' needs. They were going through a renovation at the time, so things were understandably a little messy. But we had a great experience with them overall. They were super friendly. Really our decision came down to location and cost.

They are very patient and helpful. Mom seems to be adjusting well with the new living space. There are lots of cheerful activities to take part in .

I love my place. It is all one level and I have a huge patio with a door from my bedroom and a door from my living room to get to it. I have a huge apartment with a beautiful kitchen that has a gorgeous range, refrigerator , and cabinets. We have a restaurant here and I can order anything I want, like a hamburger and fries, but I have to go and pick it now right now. I really love it here.